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Fairfax Motors
Fairfax, VA
414 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 414 reviews
May 21, 2013
We absolutely love our new-to-you C300...i hope my bride will let me drive it occasionally! It was truly a pleasure working with Louis and we got a really great deal on a wonderful automobile. will let me drive it occasionally! It was truly a pleasure working with Louis and we got a really great deal on a wonderful automobile. More
by riz1
May 19, 2013
Stanley Azor, my salesman, and everyone at Fairfax Motors with whom I worked are positive, personable and professional. Stanley patiently answered my questions, educated me about the cars in which I was inte with whom I worked are positive, personable and professional. Stanley patiently answered my questions, educated me about the cars in which I was interested and allowed me to test drive several of them. As a result, I narrowed my interest to a particular BMW. Throughout the process I was never pressured, was dealt with honestly and respectfully, and was assured that Fairfax Motors would provide a quality car at a correspondingly reasonable price. I independently researched possible opportunities at other locations and concluded that Fairfax Motors offered the best possible deal. A few times when visiting Fairfax Motors I spoke with other customers who were looking and with one who had already purchased a car. Everyone had positive and satisfying experiences. Having now purchased a car from them, I'm happy to join their ranks and to recommend Stanley and Fairfax Motors to prospective customers. More
by MikeCM
Employees Worked With
Stanley Azor
May 13, 2013
My son and I recently bought a used Honda Accord from this dealership. The overall experience was very pleasant and the staff members , Mike, Stanley, and Brittany were very professional and treated us this dealership. The overall experience was very pleasant and the staff members , Mike, Stanley, and Brittany were very professional and treated us well throughout the entire process. I would not hesitate to go back to Fairfax Motors again and would encourage anyone who hates dealing with the typical "cars salesman" to give these guys a try! More
by mpaulina
Employees Worked With
Mike kim, Brittany, Stanley Azor
May 13, 2013
By far the BEST car buying experience I have ever had. Quick, efficient, friendly, open and transparent. We were in and out of the dealership in my sons new car in just a little over an hour and 15 minut Quick, efficient, friendly, open and transparent. We were in and out of the dealership in my sons new car in just a little over an hour and 15 minutes, and that included the test drive. The car passed MD state inspection and we received the plates and the registration on Saturday. A seamless, professional and very pleasant transaction. You cannot beat the level of customer service we received! Thank you Stanley and Mike! More
by GSalinas
Employees Worked With
Mike, Stanley Azor
May 11, 2013
One thing that impressed me with Fairfax Motors is that Mike Kim and Louis were honest enough to tell me the real condition of the car that I am looking at. No hidden agenda from them. Got a good dea Mike Kim and Louis were honest enough to tell me the real condition of the car that I am looking at. No hidden agenda from them. Got a good deal from the SUV car where I cant find any match with other dealers. I have met other dealer but I feel more confident in dealing with them because of the trust and integrity they have. Mike Kim will honor what he said and do the service what he commit to ensure client's satisfaction. Thank you for great service and friendliness! Kudos! Cathy Olaez - Hyundai Tucson 2007 on 5/11/2013 More
by colaez
Employees Worked With
Mike Kim
May 07, 2013
I am so overwhelmed with the individual service Louis provided and the overall customer service of Fairfax Motors’ personnel. I’ve always said attitude reflects leadership and this was evident after meet provided and the overall customer service of Fairfax Motors’ personnel. I’ve always said attitude reflects leadership and this was evident after meeting the Manager of Fairfax Motors. Louis’ customer service skills are off the chart, I felt no pressure or hidden agenda. By the time I decided to purchase the vehicle Louis felt more like a friend. Crystal More
by crystalsull
May 07, 2013
This is the second Porsche Carrera that I have purchased from Fairfax Motors and couldn't be happier. Louis displayed great care and attention to detail along the entire process. I heartily recommend Loui from Fairfax Motors and couldn't be happier. Louis displayed great care and attention to detail along the entire process. I heartily recommend Louis to anyone looking for a smooth buying experience and service after the sale. Thank you, Louis! More
by dmarcopulos
May 06, 2013
It was so refreshing to walk into a dealership where there was no pounce as you opened your car door. Jimmy was extremely helpful! He was extremely knowledgable, patient, friendly, and treated us with a there was no pounce as you opened your car door. Jimmy was extremely helpful! He was extremely knowledgable, patient, friendly, and treated us with a 1st class car buying experience. More
by Bosches
Employees Worked With
Jimmy
May 04, 2013
I found the car I wanted and got a good deal on the car. The dealer I dealt with gave great customer service even when he was on vacation in Las Vegas. I came to pick up the car the next day. The receptioni The dealer I dealt with gave great customer service even when he was on vacation in Las Vegas. I came to pick up the car the next day. The receptionist made offered water while waiting and made sure my friend and I were taken care of. The finance manager was very nice, he let me know what I needed to have completed for the car's proper registration, and tags. More
by HondaEX
April 01, 2013
I purchased a 2006 Lexus IS250. It was a tremendous experience. I saw the price online, and sent an email. I received an email back with the hour and scheduled an appointment with Stanley Azor. He was experience. I saw the price online, and sent an email. I received an email back with the hour and scheduled an appointment with Stanley Azor. He was quite frank, nice, and knowledgeable about the product. I had a few questions about some scratches on the bumper and I was able to get the scratches cleaned by their Inventory Manager Adolfo. I was a bit worried about some of the reviews regarding tags so I was quite happy that I received my plates with three weeks(they had given me temporary plates for 30 days). Overall, I would rank this dealership at the top of my purchase experiences. I have purchased over ten cars throughout my life and this place ranked right up there. The place was also very fun to be at and quite clean. There was good energy among the coworkers. More
by lxuslovr
Employees Worked With
Adolfo Zubiate, Stanley Azor
