Fairfax Motors

my experience was excellent met Pauline after doing a search for a Mercedes S class late model and she was courteous, efficient, and most of caring. Her personality sold the car met Pauline after doing a search for a Mercedes S class late model and she was courteous, efficient, and most of caring. Her personality sold the car for me and I am a salesman. Secondly, when we went to get financing(which we had) we met Laura Davis and she was as genuine as Pauline which made the buying experience even more satisfying. She didn't recommend the financing that we had approved but searched for a better deal. Just good people who did not pressure us or keep us in the dealership all night. Would highly recommend them again. More

An Amazing Caring, Compassionate and Dedicated Staff After a terrible accident on black friday (pedestrian vs car type of accident) and after having been in the car rental industry for 3 months, it was t After a terrible accident on black friday (pedestrian vs car type of accident) and after having been in the car rental industry for 3 months, it was time to finally buy our replacement car. My husband is an avid researcher and only gets the best deals possible. He finally found it: a beautiful Mercedes R series from 2007...immaculate! It was a done deal. The car is gorgeous. Aaron, my husband, dealt with Pauline and and she was amazing and knowledgeable. I was to join Pauline and Aaron after work so we could finalize all the paperwork. Laura was taking care of the financial and paperwork matter. Both women are extremely professional, helpful and knowledgeable...we could not ask for better service. Aaron and I were in a hurry to go get our girls so we hastily finished the paperwork and drove off...the next morning I was not so sure about the car anymore. My coworkers told me I should exchange it for something I would enjoy driving etc. I had had no time to test drive it, had no idea what a solid and powerful car was supposed to do having driven those new super light and flimsy cars form the rental company. Aaron talked to Fairfax Motors and this time we had a nice discussion with Ace. Laura came in for more paperwork duty but also because she was concerned about me. They truly are caring. They really wanted to please their customers and would go through length to have me satisfied. That day i test drove another Mercedes....and it felt like my own...and Laura said something to me that made a difference. She said I was too use to driving the cars from the rental company and the Mercedes, BMW etc are a totally different feel. So i took her advice, after driving the other Mercedes I understood what she meant, and I felt in love with my car...we named it Gus the Bus...my 3 year old loves it...Anyways, all this to say that Laura, Pauline and Ace were fantastic. We feel at home with them and they really go above and beyond to make sure we are satisfied customers. They are really friendly and caring and really know how to take care of you. My husband will need a new car soon and we know for sure where we will be shopping! More

Best car buying experience ever Buying a car is an experience a lot of people dread, but buying a car in Virginia when you live in Atlanta (my case) compounds the potential for a neg Buying a car is an experience a lot of people dread, but buying a car in Virginia when you live in Atlanta (my case) compounds the potential for a negative experience drastically. I have to say that my experience with Fairfax motors, Ace and Mike my (salesman) was the easiest and best car buying experience I've ever had! Ace was in constant contact from the beginning. Showed absolutely no reluctance to my request to have the BMW I was considering driven to the local BMW shop for a pre-purchase inspection. They drove the car there and picked it up when its was done. That showed me that they had no fears about the quality of the car. Then they didn't even require a deposit for me to hold the car until I got to DC two days later (the local dealer in Atlanta wouldn't even hold a car when I gave them a deposit and sold a car out from under me - typical smarmy car dealer tactics : not Fairfax). Then Ace had a person drive to pick me up at the airport to get to the dealership to complete the transaction (1 hour roundtrip); again no reluctance on their part to do so. No pressure at all once I got to the dealership and was closing the final deal. The car was everything Ace and Fairfax said it was; a great BMW 335xi. Price was fantastic. Drove back to Atlanta with no problems. I would definitely buy from Ace and Fairfax again, and would give them my unequivocal recommendation for others to do so too. Compared to the interactions I had with the local BMW brand dealership here, Gl**al *mport, Ace and his team were far more professional, courteous and on the "up-and-up" than the bigger brand, bigger dealership. Thanks to Ace and team for the excellent service and great purchasing experience! More

Great car, good experience Found a one owner, low mileage 2006 Lexus LS430 in superb condition. Fair price, great service. No problem with having my mechanic check it out. Found a one owner, low mileage 2006 Lexus LS430 in superb condition. Fair price, great service. No problem with having my mechanic check it out. More

Unbelievable Experience!! I, like many others started my search at the dealer thinking the inventory selection would be superior. I noticed that the search was becoming more di I, like many others started my search at the dealer thinking the inventory selection would be superior. I noticed that the search was becoming more difficult due to the color,make,model, and specific amenities I was looking for in a vehicle. I searched on Auto Trader and Viola'..there it was, exactly what I wanted located at Fairfax Motors! From the moment I made my first phone call to Fairfax Motors, I felt totally comfortable. Vladamir, the representative I initially spoke to was extremely inviting and made me feel like I was starting a relationship with a business that would treat me well. I made an appointment to come in to Fairfax Motors same day to view my now newly purchased Range Rover:) When my husband and I came to test drive the vehicle with Vladamir, we received a warm greeting. Ace and Pauline, who were more experienced were there to offer any additional help and recommendations. I really liked how they took Vladamir under their wings and helped him with any questions he had in assisting my husband and I through the process. I didn't feel that it was a bunch of sales reps competing for a sale but more of a family working together. For me, that creates a comfortable environment and says a lot about the integrity and ethics of Fairfax Motors staff. After making a final decision on the vehicle came the most important portion of purchasing, the financing. Laura Davis was unbelievable to say the least! She worked very hard to get the best financing possible. She is extremely knowledgeable with over 40 years of experience in this area. We felt a genuine concern and interest from her in making sure we were comfortable with the terms of the agreement. Within two days, I viewed, test drove, and purchased my vehicle. I felt that each of the individuals listed helped me enormously in making my final decision. Total professionalism from start to finish!! I would highly recommend Fairfax Motors to any friend,foe, or family member! :) -Dr. Russell More