Fairfax Motors
Fairfax, VA
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Terrific folks! I have a 100% electric car that I miscalculated the mileage on and ran out of juice at their location. Without a moments hesitation, they took me hom I have a 100% electric car that I miscalculated the mileage on and ran out of juice at their location. Without a moments hesitation, they took me home to pick up my charger and let me plug into their outdoor electrical outlet for as long as I needed to. I'm not in the maket for a car right now, but when the time comes, I'll be sure to check these nice folks first! More
A dealership that goes the extra mile Fairfax Motors went the extra mile to make sure I was 100% satisfied with my purchase. Excellent customer service! I recommend this dealership without Fairfax Motors went the extra mile to make sure I was 100% satisfied with my purchase. Excellent customer service! I recommend this dealership without reservations. More
Amazing service I initially went in to just look around and saw a car i really liked. Mike had excellent customer service. Helped make the buy smooth. I initially went in to just look around and saw a car i really liked. Mike had excellent customer service. Helped make the buy smooth. More
2013 Mercedes S550 I was looking for a low mileage Mercedes S550 with all the options in a specific color. I talked to a good many dealers who wanted to sell me what the I was looking for a low mileage Mercedes S550 with all the options in a specific color. I talked to a good many dealers who wanted to sell me what they currently had in inventory but the folks at Fairfax motors suggested they take the time to look for the car that I wanted. They gave me a ball park price, explained that it may take some time to find and kept me posted on their progress. It was a difficult search that took close to 4 months but they found the perfect car at the targeted price. In several cases they identified cars but suggested I pass on them due to small issues as they knew what I wanted. It is a rare business that will risk making a quick sale to totally satisfy the customer. The entire sales process was painless and extremely professional. Clearly this is a business built on referrals and repeat business. I highly recommend Fairfax Motors. More
great place to buy a auto i just bought a corvette from Fairfax Motors and I am an older person so I have had many cars in my life. The hardest part is usually the pushey sale i just bought a corvette from Fairfax Motors and I am an older person so I have had many cars in my life. The hardest part is usually the pushey sales person and then the finance person. But at Fairfax Motors I was treated with the utmost respect . Pat Warren was friendly and very likable and no pressure on me or my wife. It was like he was my friend all my life and we worked out a great deal and i got the car that day. He is a top of the line salesman and Fairfax Motors should be proud to have him as an employee. Then the finance lady Laura worked the numbers so I could get the best payments possible for me . she went out of her way to make sure everything worked smooth and fast as possible. Laura is another person that the Fairfax Motors should be proud to have someone of her caliber working for them.So long story short I was very impressed with the service it was the best i have ever had at a dealership . Oh yea Great car ! Jim and Jeannette Mitchell More
Great car buying experience This dealership was easy and friendly to deal with. No pressure, seemed to be honest and candid about the car we were interested in (and ultimately p This dealership was easy and friendly to deal with. No pressure, seemed to be honest and candid about the car we were interested in (and ultimately purchased). More
Very good car-buying experience!! Joe Everett provided very good service during my purchase of a 2010 Lexus RX350. He was very polite and responsive to my requests. Laura in finance wo Joe Everett provided very good service during my purchase of a 2010 Lexus RX350. He was very polite and responsive to my requests. Laura in finance worked hard and was quick to get financing for me. More
Great customer service I was looking for a specific model that I found at Fairfax Motors through a commercial website. I am glad I gave them a call because I was able to mak I was looking for a specific model that I found at Fairfax Motors through a commercial website. I am glad I gave them a call because I was able to make an appointment to drive the car. I felt so comfortable with the personnel of this dealership who was able to explain and guide me trough the process of getting my car. The time I was leaving I was really satisfy and also, when I called later for an issue I had, they came to assist me in a timely manner. I would definitely recommend this dealer to all of my friends. More
Easy car buying experience Joe Everett provided great service. Let me pick the vehicle I wanted with no pressure and was very responsive to my requests. Laura in finance worke Joe Everett provided great service. Let me pick the vehicle I wanted with no pressure and was very responsive to my requests. Laura in finance worked hard to get good financing for me. More
Good Experience! Car-buying is one of my least favorite experiences, but today my husband and I visited Fairfax Motors--and I've changed my mind! We found a car liste Car-buying is one of my least favorite experiences, but today my husband and I visited Fairfax Motors--and I've changed my mind! We found a car listed online that peeked our interest. We dealt with Joe and Andy and as other reviewers have noted, they were not "pressure" salesmen. Unfortunately I cannot remember the name of the gracious woman who handled all the paperwork. The whole transaction was friendly and professional. And--we love our purchase! We'll be back the next time..... More