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Fairfax Motors
Fairfax, VA
414 Reviews
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Showing 414 reviews
May 03, 2016
Superb Professional I can speak for the whole dealership (Fairfax Motors) as it was really professional, but this review is mainly for the customer service that Pat Warre I can speak for the whole dealership (Fairfax Motors) as it was really professional, but this review is mainly for the customer service that Pat Warren Sales Consultant is a Superb Professional provided me with while purchasing my new car here. His customer service is exemplary .I usually do not give a five star rating but my experience here with Pat was so exceptional that he really deserved it. He went above and beyond by helping me through nervous breakdowns to getting every single detail right regarding the car purchase. For 2weaks, he worked with me, checked in from time to time to give me status updates and even sent me photos. Every question was answered and we traveled from Fairfax to around area to test drive the car. He gave me a competitive price all the meanwhile as painless and efficient as possible. From arrival, through test drive through purchase took 2 hours. I got the right car at a very fair value and Pat was proactive on explaining everything to me throughout the process. Believe me, I called dealerships all over the region and nobody could beat the deal he gave me. So don't waste your time, contact Pat (Fairfax Motors) and make this your first and last stop. Pat is respectful, genuine, and truly professional. That is what I call a true professional Thanks also to the manger; he is very smart, neat and respectful. More
by Wahid Youssef
Employees Worked With
Pat Warren
May 02, 2016
Great BMW M6 Convertible! I had been looking for a BMW M6 Convertible with 1-2 owners, clean CarFax, low miles, loaded with options at a good price! It was a tall order but Reb I had been looking for a BMW M6 Convertible with 1-2 owners, clean CarFax, low miles, loaded with options at a good price! It was a tall order but Rebecca, Laura, and Pat had the right car at the right price! They provided great service and assisted with the transport back to Il. It was a smooth transaction and I would recommend them to anyone looking to buy a high-end used car. More
by 123CsB123!
Employees Worked With
Laura Davis, Pat Warren, Rebecca Black
April 28, 2016
Satisfied Experience i had a very pleasant experience at the Fairfax Motor Dealership. John Clark was helpful through my entire process. Great Service ,friendly Sales pers i had a very pleasant experience at the Fairfax Motor Dealership. John Clark was helpful through my entire process. Great Service ,friendly Sales persons no pressure . Professional service. Very satisfied. More
by Addis
Employees Worked With
John Clark
April 28, 2016
everything done right Not only did I get an excellent deal on my car everything was handed perfectly.Pauline was able to do most of the work via text and phone so I was in Not only did I get an excellent deal on my car everything was handed perfectly.Pauline was able to do most of the work via text and phone so I was in and out in less than an hour driving home my new to me car More
by smart car
Employees Worked With
Laura Davis, Pauline Ball
April 19, 2016
Wonderful experience I walked into the dealership without an appointment and I was quickly greeted and helped. Everyone was welcoming and extremely friendly. As usual, the I walked into the dealership without an appointment and I was quickly greeted and helped. Everyone was welcoming and extremely friendly. As usual, the purchasing process can take long but Pat and Rebecca made me and my family feel very comfortable. They even ordered us lunch! :) I definitely recommend this place. I finally own my dream car thanks to the awesome team in Fairfax Motors. More
by KR_JK
Employees Worked With
Pat Warren, Rebecca Black
April 06, 2016
My personal purchasing experience I had a desire to purchase a Mercedes S550. I did months of research before finding a vehicle that met my choices. Fairfax Motors had a great we I had a desire to purchase a Mercedes S550. I did months of research before finding a vehicle that met my choices. Fairfax Motors had a great web page presentation. I made a call and Pauline Ball answered the call. This was the beginning of one of the most exciting and professional auto buying experiences that one could experience. In addition to a great initial presentation by Pauline, Rebecca emailed me a proposition. After this, the game was on. Prior to phase 2, I had paid to have a car shipped to a local dealership for review. After the car arrived, I was not pleased with the car. The web page presentation was no where a true presentation. After gaining confidence in Pauline, my wife and I drove 250 plus miles to see the auto. After arriving at the dealership and looking at the auto, it was a fact that Fairfax Motors web page accurately displayed the vehicle. We decided to purchase the auto. At this point, we were introduced to the closure of the deal. Laura Davis with her personality and desire to make the sale, went to work. She went to work and found the desired financing. The deal was closed. License tags were processed in a timely manner. Everyone at the dealership response to my calls and make me feel important. I recommend this dealership. More
by woodrow winchester
Employees Worked With
Andy Gurowitz, Laura Davis, Pauline Ball, Rebecca Black
March 05, 2016
Very satisfied! Great customer service from Patrick and Laura from day one. I've had the car now for just over two week and still loving it. Beautiful car! Great e Great customer service from Patrick and Laura from day one. I've had the car now for just over two week and still loving it. Beautiful car! Great experience! More
by mcrunner1
Employees Worked With
Laura Davis, Pat Warren
February 27, 2016
Excellent Car Sales Very pleasant experience and they helped in choosing the right car and provided good deal. I would recommend visiting this dealership. Wish you the ve Very pleasant experience and they helped in choosing the right car and provided good deal. I would recommend visiting this dealership. Wish you the very best More
by Honda Civic User Car Purchase
Employees Worked With
Laura Davis, Pauline Ball
December 28, 2015
FAST, HONEST, NO-NONSENSE, EFFECTIVE! Bought gr8 ACURA @FAIRFAX! At 1st, I was jades, suspicious, skeptical BUT the fact that the dealership honored Sunday's - impressed my spirit as did Bought gr8 ACURA @FAIRFAX! At 1st, I was jades, suspicious, skeptical BUT the fact that the dealership honored Sunday's - impressed my spirit as did the voice of the man on the voicemail recording. I was approved after a conversation and polycarbonate with the no-nonsense Laura in finance who stood behind her words when I arrived in her office from Maryland. I test drove the vehicle with knowledgeable Pauline! I Bought my gorgeous Burgandy well-priced ILX in 2 days even tho I'm picky and was in no way desperate! The BLACK BOOK (not simply the KBB) showed that I was getting a great deal! CARFAX showed one owner and no accidents and vehicle was serviced by ONLY ONE ACYRA DEALERSHIP and only for routine maintenance! I am &hard2plz and jaded about car buying BUT I must say God led me to FAIRFAX - my type of dealership!!! .Permanent tags arrived 2 wks early even though I'm out-of-State. Do your research car buyers and visit FAIRFAX ! The ACURA I bought there is awesome - clean, no imperfections, car manuals look like new, I'm lovin it! Ty FAIRFAX MOTORS, Laura, Pauline!!!! (Pauline, the Comic Relief was something else - lol - inside joke) =~> Maris! Christ bless us all! Merry Christmas! More
by FaithWins
Employees Worked With
A Very nice courteous professional gentleman placed tags on my car!, Laura Davis, Pauline Ball
December 12, 2015
A great experience with Fairfax Motors After my first visit to the dealership, I felt like every staff member was there to help me. Everything went smoothly, everything was explained to me After my first visit to the dealership, I felt like every staff member was there to help me. Everything went smoothly, everything was explained to me and I felt no pressure to make a decision. Sales people went out of their way to find the perfect care for me and office staff had all the paperwork available on time and explained things to my satisfaction. Patrick did a great job of coordinating all activities. I would highly recommend Fairfax Motors to anyone looking for the perfect vehicle, whether it's a car currently on the lot or one that you want them to find for you. More
by Terry R
Employees Worked With
Patrick, Andy Gurowitz, Rebecca Black
