Fair Oaks Ford - Service Center

Great and Friendly Service I have had many cars and have had dealings with many dealerships. With Fair Oak Ford I have had the best experience. Great service that is well done I have had many cars and have had dealings with many dealerships. With Fair Oak Ford I have had the best experience. Great service that is well done in a very timely manner. I have recommended them to my friends and family. Thank you! More

I'll be back! A week before I went to another auto repair facility for an oil change and was told my brakes needed service (and was quoted a price). Thought I'd A week before I went to another auto repair facility for an oil change and was told my brakes needed service (and was quoted a price). Thought I'd give Fair Oaks Ford in Naperville a try and was helped by Joe Mayer. He was fast, friendly and they were very fairly priced (even a bit less than the other place). An added bonus was an exceptional customer service waiting area......complimentary wifi, coffee, cookies, etc. Couldn't of been nicer. I'll be back! More

Outstanding Customer Service The quality of the service department at Fair Oaks Ford Lincoln far exceeds that of any other dealer service department that I have ever been to in th The quality of the service department at Fair Oaks Ford Lincoln far exceeds that of any other dealer service department that I have ever been to in the forty five years that I have been purchasing new vehicles. More

Very good Service I bought my first Ford from Fair Oaks, and have had almost all my service done with them. I have been extremely satisfied with everything they have do I bought my first Ford from Fair Oaks, and have had almost all my service done with them. I have been extremely satisfied with everything they have done over the last 3 years with absolutely no complaints. More

been a customer for 10 years We moved to Naperville from Chicago 10 years ago and stumbled upon Fair Oaks Ford on East Ogden Avenue. I have had nothing but amazing and honest ser We moved to Naperville from Chicago 10 years ago and stumbled upon Fair Oaks Ford on East Ogden Avenue. I have had nothing but amazing and honest service there. They have since opened a dealership West Ogden Avenue which is closer to me. Again, the service is nothing but stellar. I have recommended friends to go there. More

Service & Parts The service at Fair Oaks Ford is consistently great and the employees are always friendly. The service is fast and they always get it right the first The service at Fair Oaks Ford is consistently great and the employees are always friendly. The service is fast and they always get it right the first time. More

Service on my F150 The service department at Fair Oaks is by far the best and easiest team to work with. Joe Mayer has always offered exceptional service and has often The service department at Fair Oaks is by far the best and easiest team to work with. Joe Mayer has always offered exceptional service and has often gone the extra mile to make sure I was satisfied with the work being performed on my F150. The Fair Oaks service department will be an important consideration when making my next vehicle purchase decision. More

Excellent Service This service department is the best! The wait time is fantastic and the amenities are great. Coffee and snacks fill the bill when you are waiting. This service department is the best! The wait time is fantastic and the amenities are great. Coffee and snacks fill the bill when you are waiting. More

March 2015 Review My vehicle was purchased at Fair Oakes "NEW" in 2012. I had a vehicle that needed significant work so and it was time - so I purchased my new Explorer My vehicle was purchased at Fair Oakes "NEW" in 2012. I had a vehicle that needed significant work so and it was time - so I purchased my new Explorer. Because the service center is so accommodating and helpful I don't dread going to the dealership or service center. They have coffee (refreshments); I've able to work in a waiting room environment which is accommodating - in fact, their waiting room is clean, inviting and large enough to feel comfortable (not cramped). I've worked for hours (3 or 4) waiting on my vehicle, a few times. Fair Oakes is that accommodating. Thank you. More

Great service! We have serviced our vehicle at the dealer since purchase and have always had exceptional service at Fair Oaks Ford. They couldn't be friendlier or mo We have serviced our vehicle at the dealer since purchase and have always had exceptional service at Fair Oaks Ford. They couldn't be friendlier or more patient! Highly recommend for quality of service. More