288 Reviews of Fair Oaks Ford - Service Center
"Great Service" Great Service at a reasonable cost, very helpful staff when explaining what needs to be fixed and at what cost. After servicing my other car at Honda Great Service at a reasonable cost, very helpful staff when explaining what needs to be fixed and at what cost. After servicing my other car at Honda for many years I find Fair Oaks a step above on cost and helpfulness. More
Great oil change Fast and friendly service. Oil change done quickly and a free car wash that is appreciated. I received a call confirming that work was done, that all Fast and friendly service. Oil change done quickly and a free car wash that is appreciated. I received a call confirming that work was done, that all performance reviews (battery, tires, etc.) were fine. More
Always Great and Professional Service The Service Team at Fair Oaks Ford is kind, professional and knowledgeable. They are always a pleasure to work with. They go the extra mile to caref The Service Team at Fair Oaks Ford is kind, professional and knowledgeable. They are always a pleasure to work with. They go the extra mile to carefully work with the customer and keep them informed on necessary work the car needs along with the related costs. I strongly recommend this dealership for service and purchasing of any Ford car or Truck. More
Great service department Fair Oaks Ford/Lincoln has a great service department. They are very personable and greet me by name. They provide me with the recommended service o Fair Oaks Ford/Lincoln has a great service department. They are very personable and greet me by name. They provide me with the recommended service options but never pressure me to purchase. More
Great Service! I went in to have "The Works" done on our car and called the previous day to see when I could bring our car in. So took it in first thing in the morn I went in to have "The Works" done on our car and called the previous day to see when I could bring our car in. So took it in first thing in the morning. Very courteous and professional. With many other cars to work on, I was surprised to see it did not take as long as I anticipated. I look forward to returning when I need the next oil change. More
Great Customer Service Each time I bring my car in to be serviced I'm greeted warmly by the staff. The service is quick and the waiting accommodations are very comfortable. Each time I bring my car in to be serviced I'm greeted warmly by the staff. The service is quick and the waiting accommodations are very comfortable. They never try to tack on extra services that are not needed like some dealerships I've dealt with in the past. More
Service Team is excellent! I have a great experience every time I come into Fair Oaks Ford. Whether I'm chatting with my sales guy Jeremy Bloom or working with Joe Mayer and the I have a great experience every time I come into Fair Oaks Ford. Whether I'm chatting with my sales guy Jeremy Bloom or working with Joe Mayer and the Service team, I am always reminded about how glad I am that I bought a Ford - and that I bought it there. More
2010 Escape 30000mi service I brought my 2010 Escape in for a 30000 mile service and check-up. They recommended a few things like replacing the front brake pads and replacing the I brought my 2010 Escape in for a 30000 mile service and check-up. They recommended a few things like replacing the front brake pads and replacing the transmission fluid. I knew the vehicle needed this, and there was a sale regarding the brake service. It took a little over a hour to perform this service, plus I was given a 10% discount. More
As always, very professional, courteous, helpful,. I am always pleased when my car is serviced at Fair Oaks. I believe I get "Fair" treatment.Joe, is very efficient and treats :us", my car and me, as i I am always pleased when my car is serviced at Fair Oaks. I believe I get "Fair" treatment.Joe, is very efficient and treats :us", my car and me, as if we are the #1 priority. The service is good, all problems dealt with on a timely basis. Many services are performed as a courtesy to the customer without additional charges. I TRUST the service department at Fair Oaks. More
The Best Service We have owned Ford cars as long as we have had cars. One of the advantages of servicing our cars at the dealership is there complete knowledge of our We have owned Ford cars as long as we have had cars. One of the advantages of servicing our cars at the dealership is there complete knowledge of our make and excellent quality of service. We always feel we have received the best care for each service and for the lifetime of the car. The service advisers at Fair Oaks Ford are always, friendly and eager to assist us with any issue. Over our thirty years of our car ownership in the Naperville area we have received individual attention with clear explanations of services and prices as well as timely and proficient work. Joe Mayer has often been our adviser and I can recommend his assistance as professional, friendly and efficient. More