Fair Oaks Ford - Service Center

Always good service I am always satisfied with the service I receive at Fair Oaks. The customer service is excellent. They make sure I understand what needs to be done. I am always satisfied with the service I receive at Fair Oaks. The customer service is excellent. They make sure I understand what needs to be done. I wish there was a oil change only bay that would take less than an hour. More

Car service Staff was able to explain the car fault after diagnostic evaluation.Service was rendered quickly and it was very satisfactory .Please keep up with the Staff was able to explain the car fault after diagnostic evaluation.Service was rendered quickly and it was very satisfactory .Please keep up with the good work. More

Great Service This is my second Ford Escape. I bought the last one at Fair Oaks. Love Escapes. The service is GREAT!!! Dave is Great to work with he explained to This is my second Ford Escape. I bought the last one at Fair Oaks. Love Escapes. The service is GREAT!!! Dave is Great to work with he explained to me and make sure I understand. More

Fair Oaks Ford Excellent Service Department Just had another excellent service experience at Fair Oaks Ford-Lincoln on our 2009 Mustang.. Over 23 years we have had 5 cars (receive all their ser Just had another excellent service experience at Fair Oaks Ford-Lincoln on our 2009 Mustang.. Over 23 years we have had 5 cars (receive all their service needs: oil changes, brakes, cooling system, etc. at Fair Oaks. Two of the vehicles are going strong with over 100,000 miles and a third is over 90,000 miles and a fourth was traded in at over 90,000 miles. The consistent excellent personal service from John Mazurek and the entire team as well as the ability to fix it right the first time are the reasons we continue to rely on the Fair Oaks Service Department.for all our needs. More

Always amazing!!!! Every time I go in to have service on my ford explorer of focus the service provide is always don with a smile. Its nice to come whee everyone knows Every time I go in to have service on my ford explorer of focus the service provide is always don with a smile. Its nice to come whee everyone knows you by name and treat you like you are valuable and not just a customer paying for service. Its an excellent service team!!!!! More

Great Service Quick and excellent service. Dave took care of my car needs, including notifying me of two recalls for my 2015 fusion. The dealership promptly took ca Quick and excellent service. Dave took care of my car needs, including notifying me of two recalls for my 2015 fusion. The dealership promptly took care of any issues that I had. More

Best Experience We have been servicing since over 3 yrs . We have always had good experience. Spotless Clean. My husband enjoys the waiting area and the food /snack We have been servicing since over 3 yrs . We have always had good experience. Spotless Clean. My husband enjoys the waiting area and the food /snacks. More

Awesome Service I have been going to Fair Oaks Lincoln in Naperville for service for the past 2 years and have always been satisfied. Plus they probably have the bes I have been going to Fair Oaks Lincoln in Naperville for service for the past 2 years and have always been satisfied. Plus they probably have the best waiting area in the area, and they have free cookies. Enough said. More

Fair Oaks Ford Lincoln in Naperville is the best ever! All service advisors and mechanics are professional, courteous and knowledgeable. I'm a car buff (formerly called a "gear head") who needs to understa All service advisors and mechanics are professional, courteous and knowledgeable. I'm a car buff (formerly called a "gear head") who needs to understand all repairs and causes of failures. They take time to time to listen to my concerns and questions and explain the service very well. I have had 3 full size Fords serviced here, two were new (2010, 2013) and have never had a problem. Also bought two pre-owned cars here and was fully satisfied. They always wash my car after service, greatly appreciated! I can recommend them with out hesitation. More

Scheduled Maintenance Service The service people at Fair Oaks Ford are always courteous to me and are efficient in addressing the needs of my vehicle. Due to the high level of serv The service people at Fair Oaks Ford are always courteous to me and are efficient in addressing the needs of my vehicle. Due to the high level of service I always receive there, this dealership would be the only place I would shop for a new Ford vehicle. More