Fair Oaks Chantilly Chrysler Jeep Dodge RAM
Chantilly, VA
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After my parked Liberty was totalled by a drunk underaged driver, I needed an immediate replacement. Travis assisted me in finding a great replacement that fit into my budget and was available immediatly. driver, I needed an immediate replacement. Travis assisted me in finding a great replacement that fit into my budget and was available immediatly. Everything, financing included, was handled in a very friendly, quick and efficient manner. More
Sony and Tony were exceptional in helping me select the right vehicle for my functional requirements and budgetary constraints. Sony was tireless in working with me in selecting a vehicle from a wide and v right vehicle for my functional requirements and budgetary constraints. Sony was tireless in working with me in selecting a vehicle from a wide and varied collection of likes and dislikes to end up helping me select the fit I needed. Tony was also instrumental in working with me, making sure I was comfortable and secure in my purchase. Fair Oaks Chrysler Jeep Dodge was the right dealer for me. More
Our old Dodge Ram Truck was in need of extensive repairs that we didn't want to invest in so the service dept employee introduced us to Joe. Joe was very friendly and straight forward. He showed us the type that we didn't want to invest in so the service dept employee introduced us to Joe. Joe was very friendly and straight forward. He showed us the type of vehicles we were interested in purchasing, answered our questions and didn't pressure us when we told him we wanted to think it over. When we returned a couple of days later, he found a car with the options we wanted. Price negotiation was straightforward and relatively quick, they gave us a fair trade-in amount for our old truck, and the paperwork was handled quickly and efficiently. All aspects of the process were conducted in a friendly, professional manner. More
The experience was overall very pleasant. We drive in, get out of the car, Travis (the sales associate) meets us before we make it in the door, fairly standard practice at car places. He's a nice guy, ass get out of the car, Travis (the sales associate) meets us before we make it in the door, fairly standard practice at car places. He's a nice guy, assesses what we are looking for and starts steering us toward the vehicles,again pretty standard stuff, starts talking about the qualities of the cars, etc... We go inside and meet Tony, the sales manager, nice gregarious fellow. We take a test drive in a couple of Jeeps, come back in and start talking about buying the vehicles. They have a catchphrase they tell everyone to say, "If the numbers don't work we wouldn't expect you to buy." It's kinda corny, I mean how do you think I'm going to react if the numbers don't work and you DO expect me to buy? LOL. Now, what Tony did do was get us a better APR than my bank gave me, and Chris (the Finnance guy) got it even lower (Thanks Guys!). Chris sold me a lifetime service contract, and we'll see how that goes as far as service. We were easy clients, we've been looking at Jeeps for a while and were pretty prepared to buy. But even so, there was no pressure sales, it was a no haggle price that was comparable to others out on the market, they all walked away from us when we asked and let us discuss it. It was a low preasure experience. That said, of course their language was geared towards moving a customer to the eventual purchase of the vehicle but not pushy. More
Took the time to explain all available options and show me examples among all the different models. I did not feel rushed at all. Price negotiation was fair. I would recommend Joe Lackovic to anyone loo me examples among all the different models. I did not feel rushed at all. Price negotiation was fair. I would recommend Joe Lackovic to anyone looking for a new car. More
We bought a 2012 Jeep Grand Cherokee and we couldn't be happier with the car and the whole buying process! The staff was very friendly and helpful and the entire process went smooth and quick.If you need a happier with the car and the whole buying process! The staff was very friendly and helpful and the entire process went smooth and quick.If you need a great car for the reasonable price and excellent customer service, it is your dealer! More
excellent services from all team members during each visit to the dealership. My thanks to Sony in new sales, Virginia (finance), Tony and the others in service department and cashier services. As alway visit to the dealership. My thanks to Sony in new sales, Virginia (finance), Tony and the others in service department and cashier services. As always, a good customer experience at this facility. More
My experience at this dealership was very pleasant. I found the vehicle I wanted, acquired an Internet price on Saturday and went to make my purchase on Sunday. Bonnie set me up on an Internet price and found the vehicle I wanted, acquired an Internet price on Saturday and went to make my purchase on Sunday. Bonnie set me up on an Internet price and dealing with Bart with the price already established made the transaction go smooth and there was never any pressure during the entire process. More
My sales guy, Sony Pierre, did an outstanding job. He answered my all my questions clearly, accurately and with a smile. He also kept me informed throughout the time my Dart was being built. Overall, t answered my all my questions clearly, accurately and with a smile. He also kept me informed throughout the time my Dart was being built. Overall, the folks at Fair Oaks Motors are exceptionally good at their job. I certainly will refer others to their dealership. More
Very pleasant experience. No complaints and fair price. Would definitely recommend. Sold the original vehicle that I was looking at over the weekend. They ended up finding the same vehicle with similar o Would definitely recommend. Sold the original vehicle that I was looking at over the weekend. They ended up finding the same vehicle with similar options in another state. Overall, the entire process was quick, painless, and to the point. More