Fair Oaks Chantilly Chrysler Jeep Dodge RAM

In need I was in great need of a good vehicle and this was the place to find it!! Everyone was very friendly and attentive. Bonnie was exellelent with custome I was in great need of a good vehicle and this was the place to find it!! Everyone was very friendly and attentive. Bonnie was exellelent with customer service and met all of our needs. Worth the 4 hr trip.. More

Fair oaks Chrysler Iman helped me on a used grand Cherokee that I was looking into buying from chantily Chrysler. He was straight forward and gave me the number i was Iman helped me on a used grand Cherokee that I was looking into buying from chantily Chrysler. He was straight forward and gave me the number i was looking for with the help of his manager Sulli. I will refer this dealer and Iman to everyone. More

Bonnie's review Bonnie was a great salesperson. Very helpful. Knowledgeable about the car I purchased. She made the process easy. I would recommend her and this deal Bonnie was a great salesperson. Very helpful. Knowledgeable about the car I purchased. She made the process easy. I would recommend her and this dealership to friends. More

Best buying experience! I had a best car buying experience with Iman. He was very professional at what he does. He agreed to the numbers that I was looking for with a help of I had a best car buying experience with Iman. He was very professional at what he does. He agreed to the numbers that I was looking for with a help of his sales manager, MAX. Max and Iman did everything to earn my business and they did. I will definately refer my friends and family to this dealership and I will make sure they ask for Iman. More

Great deal and great people! We bought a 2016 300C Platinum Demo, with the help of Sean Jaber and Anthony Trapal. They gave us fantastic customer service and a xxxx of a deal on We bought a 2016 300C Platinum Demo, with the help of Sean Jaber and Anthony Trapal. They gave us fantastic customer service and a xxxx of a deal on this new car for my wife. No other dealer would have given us the trade in value on our 2000 Mercedes or the deductions off the new car. We are very pleased and will be going back in the future for the kind of service and attention to detail that we received. Thank you Fair Oaks Chrysler for a wonderful car buy! Mike & Claire More

New car purchase Great service and follow up by Waqas and Sulli. Same day I called I stopped in and as promised they had vehicles of my liking ready to go and try. Exp Great service and follow up by Waqas and Sulli. Same day I called I stopped in and as promised they had vehicles of my liking ready to go and try. Experience with Waqas was great and thanks to Sulli for his time and attention to my needs. I also was in a hurry and they did their best to help me get through the process. More

Promises not kept Actual sale was good, but I was taken advantage of by Waqas, he made promises to fix a dent and missing part during the sale but did not give me a "wr Actual sale was good, but I was taken advantage of by Waqas, he made promises to fix a dent and missing part during the sale but did not give me a "written promise" which I did not know I needed. He has since been ignoring my phone calls and texts since the deal and dealership will not work with me to resolve issue. Would not recommend. Poor customer service. More

MY WORST NIGHTMARE ...Run away fast!!! I can't even begin to put in words how horrible my experience has been with this service department. The Service Manager does not feel he's accountabl I can't even begin to put in words how horrible my experience has been with this service department. The Service Manager does not feel he's accountable for his mechanic's actions and "lack of communication" (his words not mine). They have had my fiance's challenger for two weeks and still don't have a solution for why his car won't start consistently and the speedometer drops to zero and locks in first gear. First they replace the alternator, and then they replaced the ABS Module. They told us the vehicle was ready and we go to pick it up and it won't start, 3 different times this has happened. The mechanic tells us one story and the service manager tells a different story. We caught them in several blatent lies. There is no communication, professional or accountability for anything. We agreed to pay for the parts, but not for the labor given they still haven't fixed the problem and they wouldn't refund us. I don't know many people who feel that they deserve to be paid for not doing their job. Have tried to contact both of the owner's Jim and Melanie and don't get a response from either one of them. We just bought a car from them two weeks ago and were trying to buy a new car from their dealership once the car was fixed, but apparently we aren't valued customer so at this point we are taking our business elsewhere...AND FAST! Long story short there are a million other Dodge dealers in the area, save your energy and sanity. GO SOMEWHERE ELSE! More

Thanks you service Thank you for your help and expertise servicing my jeep. My service rep David was very helpful recommend your service to all my friends i Thank you for your help and expertise servicing my jeep. My service rep David was very helpful recommend your service to all my friends i More

I wish I hadn't gone to this place. Avoid purchasing a vehicle fairOaksMotors? ?at all cost. No issue with the Salesman, but the management is terrible! Added cost, unwilling to really p Avoid purchasing a vehicle fairOaksMotors? ?at all cost. No issue with the Salesman, but the management is terrible! Added cost, unwilling to really put the customer first. If I'd have known it would have been that bad, I'd would have driven back to Richmond! More