Fair Oaks Chantilly Chrysler Jeep Dodge RAM

A truely exceptional experience A+++ I usually don't write reviews unless I have an exceptional experience at a restaurant or something, but after today I feel this was definitely worth w I usually don't write reviews unless I have an exceptional experience at a restaurant or something, but after today I feel this was definitely worth writing! Just bought my son a car from here and all I can say is WOW. I've never had such an stress free experience at any dealership like I did here. The managers were on point. Extremely helpful when it came to questions about trade in value of our current car and finance options/warranties, etc. Mimi in particular did an A+ job. I also want to point out the lady that helped us through the whole transaction from start to finish, Bonnie. You really made this experience an all time high in our book. Sweet, very knowledgable, and we left feeling like we really got the best deal. That is the way buying a car should feel so thank you Bonnie for all your help! We will definitely come be back and recommend this dealership to our friends and family. Thank you again! More

Buy from Bonnie Go with Bonnie. She knows cars and will help you navigate the purchase process. Bonnie helped me figure out what my car might be worth and how to go Go with Bonnie. She knows cars and will help you navigate the purchase process. Bonnie helped me figure out what my car might be worth and how to go about trading it in for the new Renegade. More

2016 Jeep Wrangler Sahara Unlimited Thank you to Bonnie Abbot and the Fair Oaks Chrysler team for making our buying experience so pleasurable. Such a warm and inviting feeling from begin Thank you to Bonnie Abbot and the Fair Oaks Chrysler team for making our buying experience so pleasurable. Such a warm and inviting feeling from beginning to end. Thank you for not making us feel like it was 11:00 in the evening. More

Dishonest We purchased a new vehicle on 6 Aug 2016. During the negotiations we were quoted a price $3,000 more than the online quote. We were also due a mil We purchased a new vehicle on 6 Aug 2016. During the negotiations we were quoted a price $3,000 more than the online quote. We were also due a military rebate of $500 and were told to bring in a verification document. We did so the next day and were told we should have our rebate in 2 weeks. We heard nothing for 3 weeks and sent an email to our sales rep, Bonnie. No response. We called her 2 days later (Aug 31). She said she would check. On Sep 8, I called her and she said the financial officer we had dealt with was no longer with them and no one knew where the paperwork was. We emailed her the form that day. She then said she needed another form. We hand carried that form to Giles, the General Sales Manager on Sep 10 and he said it was the correct form and we should have our rebate in 2 weeks. On Sep 14, we were called and told they needed another form. We emailed it that day. We heard nothing. On Sep 27, we called Chrysler World HQ & Tech Center. The HQ Rep there called the dealership manager who said they were waiting for a particular form. An untruth - that form was sent to the dealership on Sep 8. HQ then talked with the general sales manager. HQ then told us the dealership would have the rebate check cut within two hours for us to pickup. We went the next day to pick up the check. It was not there and no one knew anything about it. Neither the manager nor the general sales manager were in. An employee then said he would call the manager and/or general sales manager and check with the finance office. Shortly, the employee returned with a check, that was just cut (dated Sep 28). Nothing had been done the day before. This dealership jerked us around for 7 weeks and 4 days. We have no confidence in this dealership and will pass our experience on to others. This experience will cost Chrysler Corp. and this dealership much more than the $500 rebate due to the ill will generated. More

Car buying made easy! We bought a 2016 Cherokee Overland ... Bonnie found the color we wanted and all the right options. The purchase process was quick and everyone, espec We bought a 2016 Cherokee Overland ... Bonnie found the color we wanted and all the right options. The purchase process was quick and everyone, especially Bonnie, was easy to work with and very personable. More

Paolo Torrez/Jeep Wrangler Buying my Jeep Wrangler took a few days, I didn't know much about it, had a lot of questions and just wanted to make sure I was buying the right car, Buying my Jeep Wrangler took a few days, I didn't know much about it, had a lot of questions and just wanted to make sure I was buying the right car, luckily I ran into a great sales person Paolo, he was very patient and help me thru the entire process, he even helped me taking my new car home after I bought it. Go see Paolo for a great buying experience! More

Don't fear buying a car anymore. The car buying process is always a hectic one, not this time, Floyd Bui made it not only easy but enjoyable. He is knowledgeable and very customer ori The car buying process is always a hectic one, not this time, Floyd Bui made it not only easy but enjoyable. He is knowledgeable and very customer oriented. If you are thinking of purchasing a new/used car, make sure to ask for Floyd Bui!! More

An outstanding Car Buyer Experience Purchasing my 2016 Jeep Cherokee Latitude from Fair Oaks CJDR was the BEST car buying experience I've ever had. Bonnie Abbott is the best. Pleasant, Purchasing my 2016 Jeep Cherokee Latitude from Fair Oaks CJDR was the BEST car buying experience I've ever had. Bonnie Abbott is the best. Pleasant, professional, courteous and knowledgeable. From first contact to delivery Bonnie was first rate. I couldn't be more pleased with my Cherokee, or with Fair Oaks - and especially Bonnie Abbott...she's a gem!! More

Buying a new car is easy!! Buying a new car can be very frustrating. However after walking into Fair Oaks Jeep in Chantilly VA and meeting Bonnie she made things so easy with no Buying a new car can be very frustrating. However after walking into Fair Oaks Jeep in Chantilly VA and meeting Bonnie she made things so easy with no pressure. Bonnie spent hours with me to make sure I was going to be happy with my purchase of a new jeep. The next day she gave me a call just to see if I had any other questions about the vehicle. Everybody at Fair Oaks Jeep appreciates your business and that's why I will always go back!! More

Frankie Cox/ Jeep Renegade Frankie Cox was very helpful and knowledge of the Jeep Renegade that I purchased. She made what could have been a very stressful situation an enjoyabl Frankie Cox was very helpful and knowledge of the Jeep Renegade that I purchased. She made what could have been a very stressful situation an enjoyable one! More