Fair Oaks Chantilly Chrysler Jeep Dodge RAM

Great buying experience Salesperson Frankie Cox (and manager, Mike) made it an easy, comfortable experience. Good price and great service. I would definitely recommend Franki Salesperson Frankie Cox (and manager, Mike) made it an easy, comfortable experience. Good price and great service. I would definitely recommend Frankie and the dealership. More

Outstanding Customer Service I worked with Waqas Asif to purchase a new Jeep Wrangler for my wife's birthday.  The customer service I received from Waqas was nothing less than exc I worked with Waqas Asif to purchase a new Jeep Wrangler for my wife's birthday.  The customer service I received from Waqas was nothing less than excellent.  Since the Jeep was a surprise for her birthday party he even offered to drive the jeep to the party to deliver it to her personally.  I would recommend Fair Oaks Chrysler and Waqas to anyone in the market for a new or used vehicle. More

Buy from Spencer Colbert I went to Fair Oaks Jeep dealership determined to buy a car. This was my first car buying experience and it was a great experience. Due to the help of I went to Fair Oaks Jeep dealership determined to buy a car. This was my first car buying experience and it was a great experience. Due to the help of Spencer Colbert who was detailed in explaining to me what i wanted and other options as well. He was very helpful and patience with me. I found the Wrangler I wanted next was finances. David Black stepped in to help with a reasonable price for me and he did a fairly great job and making it work with me. It was a long day but both Spencer and David worked hard at their job. Later that day, I learned that I could not get the Wrangler from their financial manager Mimi Said. Mimi was willing to do whatever she had to do to have me leave happy in my car. I had to switch cars, but Spencer was patient with my stubbornness and continued to show me other options I had. I came back two days later get the Jeep Cherokee Sport 2016. They were very helpful, determined and patient in getting me the car I wanted. Spencer, David and Mimi did great at their job and I left there with a huge smile on my face. I had an awesome first car experience. More

False advertising These guys are worse than used car salesmen! They sold my daughter her first car and someone (they claim it wasn't them) had covered up the major scra These guys are worse than used car salesmen! They sold my daughter her first car and someone (they claim it wasn't them) had covered up the major scratches on the roof, hood and trunk surfaces with some type of hazy liquid. I mentioned that it looked like maybe wax was left on and they said they would recondition it while we finalized the purchase and that would take care of it. When we went to leave after the sale I noticed there was still the hazy look to the three surfaces, but since we were in a hurry I decided to wash it on my own (i figured they just didn't do a good job). When I got home and washed it the "haze" that was covering up the scratches came off and it literally looks like someone took a sanding wheel to the surfaces. The scratches are all the way through the clear coat and will lead to rusting. Both myself and a friend, both of us being "car guys", checked it out on the lot before I started negotiating the price, and they were not noticeable (I would have insisted that either they fix it or offer me a much lower price than I ended up paying). Now that it's properly washed the scratches are all you can see! We took it back but the dealer was not willing to work with us in any way and insisted the scratches were there and we bought it knowing that. They were not even willing to pay for half of the $900 body shop estimate to make it right. Stay away from these weasels. They don't care about anything but the sale... More

Excellent service. Found the car. Made my target price work. Fair Oaks representatives kept in touch while I was out of state on family business. They helped me define the car options that I really wanted. They Fair Oaks representatives kept in touch while I was out of state on family business. They helped me define the car options that I really wanted. They located a vehicle that met might preferences and most importantly, they made my constraints work. Thanks Dominic and all the sales staff at Fair Oaks. More

Wonderful experience with Customer Service Rep I worked with Bonnie Abbott. Bottom line, it was wonderful working with Bonnie. She is a wonderful customer service rep who helped me with purchasing I worked with Bonnie Abbott. Bottom line, it was wonderful working with Bonnie. She is a wonderful customer service rep who helped me with purchasing a vehicle which fits my needs. My final decision came to a 2016 Dodge Durango Citadel. Albeit I could not get the color I wanted (because the manufacturer did not offer the color for that vehicle anymore), Bonnie was able to locate a vehicle which contained all the options I wanted. More

Bonnie Abbott great sales lady. Really liked working with Bonnie, she was fantastic. Initial finance guy was great. Giles was nice. However the process was confusing, post purchase t Really liked working with Bonnie, she was fantastic. Initial finance guy was great. Giles was nice. However the process was confusing, post purchase there were multiple phone calls from different people calling asking the same questions. Internal communication needs a massive improvement. Finance dept needs to communicate better with sales. However despite confusion, Bonnie and Giles gave us a great deal on our two cars and we walked away happy. More

Bonnie Abbott makes dreams come true. Bonnie Abbott helped my husband and I find the 2015 Jeep Cherokee that was just right for us. We felt like family and she was so caring and patient wi Bonnie Abbott helped my husband and I find the 2015 Jeep Cherokee that was just right for us. We felt like family and she was so caring and patient with us. She made the deal happen. Cliff in the finance department was great also. They are a great team to work with. She did not push herself on us and that's was so relaxing. Nobody likes a pushy sales person. Bonnie is NUMBER 1 at Fair Oaks Chantilly. More

Would definitely recommend! Had a great experience looking at cars for my son. Bonnie was great, and really listened to our wants and needs. We'll definitely tell our friends abo Had a great experience looking at cars for my son. Bonnie was great, and really listened to our wants and needs. We'll definitely tell our friends about Fair Oaks Motors. More

Bonnie Abbott made my car buying experience easy I had not purchased a car in a long time, so was very apprehensive. Bonnie Abbott was so helpful and knowledgeable that it made the buying experience I had not purchased a car in a long time, so was very apprehensive. Bonnie Abbott was so helpful and knowledgeable that it made the buying experience wonderful. She worked with her manager, Max, and got me a good deal on my 2016 Jeep Cherokee. Thank you Bonnie. More