Fair Oaks Chantilly Chrysler Jeep Dodge RAM

Marcus was very helpful Well I wasn't planning on buying a new Jeep Cherokee when I went in but the salesman that helped me convinced me that it was the right move. I went i Well I wasn't planning on buying a new Jeep Cherokee when I went in but the salesman that helped me convinced me that it was the right move. I went in towards the end of the month when they were having special deals and the price was right so I bought it. Marcus was extremely helpful and honestly if it wasn't for him I probably wouldn't have purchased the truck. I'm happy with my purchase and the price I paid was fair. More

Awesome Sales Rep I did my homework before I arrived at the dealership and Marcus appreciated that I am not one to spend time haggling over a price but at the same time I did my homework before I arrived at the dealership and Marcus appreciated that I am not one to spend time haggling over a price but at the same time I wanted the best deal. I feel as if I truly got the best deal on my vehicle. I like honest brokers and Marcus is one of the best. More

Helpful David and Thad were super helpful and gave us a speedy and stress free buying experience. They made our new dodge purchase a pleasant experience. David and Thad were super helpful and gave us a speedy and stress free buying experience. They made our new dodge purchase a pleasant experience. More

Helpful & Knowledgable I had a great experience at this dealership. Everyone was friendly. Marcus was knowledgeable and able to answer all of my questions. He was very hel I had a great experience at this dealership. Everyone was friendly. Marcus was knowledgeable and able to answer all of my questions. He was very helpful in what can usually be a stressful process. I would recommend Marcus and this dealership to others. More

Awesome experience , Frankie Cox, my sales person was great - honest, to the point, straight forward, caring, and knowledgeable. I would gladly return to buy another veh , Frankie Cox, my sales person was great - honest, to the point, straight forward, caring, and knowledgeable. I would gladly return to buy another vehicle. More

Jeep Cherokee I came to this dealership with my mom trying to lease a car. Ended up coming out with a great deal and it was just because of Spencer and his manager I came to this dealership with my mom trying to lease a car. Ended up coming out with a great deal and it was just because of Spencer and his manager David I ended up going home with a Cherokee. If you are considering to get a Jeep I recommend talking to Spencer and have the deal signed by David!! :) More

Worst Dealer New Car Buying Experience Ever This dealer will lie and cheat every chance they get. I'm military and have never had a new car buying experience this bad in 40 years. The salesman l This dealer will lie and cheat every chance they get. I'm military and have never had a new car buying experience this bad in 40 years. The salesman lied on the phone about a vehicle with the options I wanted in stock when I called. Next when I arrived he said he sold the vehicle before I arrived which I found out was a lie. I have a friend who just looked for the same vehicle 2 days before with same options and they did not have it in stock . After this the salesman ignored me will he tried to sell another vehicle to a different person. Do yourself a favor and don't waste your time with these clowns including the black sales manager who did nothing after I told him about all these problems. More

Shaban was great so I bought 2 Rubicons Bought a jeep for my wife and I was happy with the deal so I bought myself one too. We'll come back for sure. Bought a jeep for my wife and I was happy with the deal so I bought myself one too. We'll come back for sure. More

Waste of time There is clearly a lack of respect for their customers' time. So many employees standing around and people waiting. I understand if a consultant doesn There is clearly a lack of respect for their customers' time. So many employees standing around and people waiting. I understand if a consultant doesn't want to help but they should just tell me upfront and not leave me sitting there without a word. There are so many other dealerships with better service and deals. You have the buyer power - don't waste your time. Additionally, if you are an expat, save your time and use a middleman like ExpatRide. You can basically buy the car upfront but no one wants to help you. Never found it so hard to spend money in my life. More

Stay away from this "service" department This service department is a joke at best. I took my truck in for a couple of recall notices and to have a transmission problem fixed. The messed w This service department is a joke at best. I took my truck in for a couple of recall notices and to have a transmission problem fixed. The messed with my front end alignment. As I cannot prove they did this, they will not fix it without a fee. Then they wanted over $600 to disassemble my transmission to troubleshoot the cause of it's fault. Then charge me for parts and labor to reassemble. I even told them what needed to be replaced and gave them the TSB number that described the symptoms and directed what two parts to replace (just inside the fluid pan). They insisted it had nothing to do with my truck. I spoke with the assistant service manager. She insisted that it had nothing to do with my truck either. Even though the symptoms of the TSB and my truck were the exact same. She stated that I should just have the transmission replaced. Of course I had to pay a diagnostics fee (even though they didn't diagnose a thing), before I could get my truck back. I took it to a private shop that confirmed what two parts needed to be replaced. It was under $200 in parts and labor to fix the problem at a real auto shop. Now they have a robo-dialer that keeps calling me to schedule a service appointment. 6 months ago, I asked them to stop calling me. They have recently started calling me again. I left them a message that if I get any more robo-calls, I will be reporting them. Stay far away from this place. More