Fair Oaks Chantilly Chrysler Jeep Dodge RAM

Good experience My sales person (Sony) was very honest and straight with me, I recommend him, nice Christian man!!! He gave me a deals other would not, classy guy! My sales person (Sony) was very honest and straight with me, I recommend him, nice Christian man!!! He gave me a deals other would not, classy guy! More

Service managers lie and refuse to make reparations - I had no problems with my 2017 Grand Cherokee until I took it to Fair Oaks for service in April 2018. They performed an alignment and 5000 miles lat - I had no problems with my 2017 Grand Cherokee until I took it to Fair Oaks for service in April 2018. They performed an alignment and 5000 miles later in August the outside edge of both front tires were worn and had to be replaced. They stated the alignment was fine and were unable to determine the cause of the unusual tire wear but told me to come back if I had any additional problems. November 2018 (5000 miles later) I returned to Fair Oaks with the exact same wear pattern on my front tires only to be told that the vehicle was out of alignment and my tires once again needed replaced. The service manager Tom, stated they were unwilling to cover the cost of the tires because they had recommended an alignment in August which was a lie. As "evidence" they presented a handwritten note that existed only on their copy of the service record. They ruined 4 tires in less than 10000 miles and unnecessarily cost me nearly $1200. More

180 Degree Improvement I absolutely love the flexible hours, having the ability to drop your vehicle off at 8:30 PM on a Thursday evening for an oil change and state inspect I absolutely love the flexible hours, having the ability to drop your vehicle off at 8:30 PM on a Thursday evening for an oil change and state inspection and be on the road again within 50 minutes is fantastic. If you want things taken care of, be sure to see Aaron (SP), the guys knows his stuff and takes care of his customers...saved me big a few months back and I can't thank him enough. Overall solid reputable guy!! More

Made everything very easy , My sales Staton Terrell and his manager work with me very well and willing to work with me during the negotiations , My sales Staton Terrell and his manager work with me very well and willing to work with me during the negotiations More

Love my Jeep! Shaban was full of knowledge about the Jeep Wrangler and he really listened to our needs. He also made sure we were comfortable while waiting for the Shaban was full of knowledge about the Jeep Wrangler and he really listened to our needs. He also made sure we were comfortable while waiting for the business office. I love my new Jeep! More

Always great service I drive 20 miles from DC to take my car to Fair Oaks. Their customer service is the best. That,s something that I really appreciate. I drive 20 miles from DC to take my car to Fair Oaks. Their customer service is the best. That,s something that I really appreciate. More

Fair Oaks Chrysler Chantily is best place for new car shoppi Fair Oaks Chrysler Chantilly is best place for new car buying. William Granby a sales person did an awesome job by getting me the car that i wanted. Fair Oaks Chrysler Chantilly is best place for new car buying. William Granby a sales person did an awesome job by getting me the car that i wanted. He is very helpful and he makes sure everything done for us very quick. I would recommend William Granby to reach for your new car buying. The General Manager Mr. Herman Quadros is very nice person and he always stands by the customer and takes care end to end. He has given a great deal for my tradein and also for the new car!! He makes sure that customer is happy with the buying. I would strongly recommend this place. More

Repaired My Ram That No One Else Could Andrew set up the appointment and Aaron made sure to get my Ram running again after another dealer failed on 2 occasions. They both were very helpful Andrew set up the appointment and Aaron made sure to get my Ram running again after another dealer failed on 2 occasions. They both were very helpful and went above and beyond to get it back to me quickly. I will be bringing all my Mopars to this Dealer now! Thanks. Tony More

Quality of service is excellent I come here service only but David the service guy are very knowledgeable, very helpful and give them try if you want to make a better service for you I come here service only but David the service guy are very knowledgeable, very helpful and give them try if you want to make a better service for your vehicle More

Purchased a vehicle Eli really helped me find the perfect car for me. I would highly recommend contacting him for any sales. Over all, my experience purchasing a vehicle Eli really helped me find the perfect car for me. I would highly recommend contacting him for any sales. Over all, my experience purchasing a vehicle from Fair Oaks was perfect. More