FOX Toyota of El Paso

Great purchase expreience! Had scheduled my new Highlander purchase for July 15, 2015. Arrived on time and was promptly greeted and offered a seat and coffee. My contact arrived Had scheduled my new Highlander purchase for July 15, 2015. Arrived on time and was promptly greeted and offered a seat and coffee. My contact arrived promptly and the process began at 10:00 am. Miguel De La Mora handled our purchase and was quite excellent in introducing me to the new 2015 Highlander. After a quick tour of the vehicle, Miguel took our information and made arrangements to transfer the vehicle. Miguel was prompt and quite professional in all his actions. A short time later I was introduced to Matthew A. McCoey, who completed the financials and our purchase arrangements were complete. In just over an hour I had my new car! I should mention that I selected and ordered the vehicle over the internet as I was driving over six hours to purchase from Hoy Fox Toyota! I highly recommend Steve Fox, Barry Nester, and the entire Toyota team at Hoy Fox Toyota. More

Fabulous Service and honesty I took my car in for service because of a strange noise. I received a loner car. Got a call that evening that nothing was wrong with my vehicle. Roge I took my car in for service because of a strange noise. I received a loner car. Got a call that evening that nothing was wrong with my vehicle. Roger was friendly as well as the mechanic that helped me. I recommend Hoy Fox! More

Had an appointment set up with J. and when I arrived I was left waiting for a good 20 minutes then sat a desk with other salesmen talking among each other and i was never acknowledged, after they were fin was left waiting for a good 20 minutes then sat a desk with other salesmen talking among each other and i was never acknowledged, after they were finished J. decided to come out and finally greet us, I explained I was looking for a new Prius but right off the bat was taken to go see a used model, once I explained I was not interested, I was taken to go see only on the outside the new models, back at the office he was so quick to dismiss me when I said my husband was deployed and needed to consult with him, after that it was all down hill, he gave me basically the same price on the used Prius than on the new ones but was very quick to say that he could only sell me that one due to my less than perfect credit history, and invited me to leave the office. I know there where people waiting for him but I had made an appointment. I just went to spend my time and gas to receive a rude treatment by J from hoy fox Toyota. More

Wow! Where do I start? These poeple are crooks. They will try and force you to buy extended warranties after they agree to a price and tell you that it is required for the lower interest rate they've al will try and force you to buy extended warranties after they agree to a price and tell you that it is required for the lower interest rate they've already promised you. Then they tell you you still don't qualify for the lower rate once you've already agreed tot he crappy terms. Stay away from these con artists! More

THE SALES MAN WAS VERY KIND, PATIENT, HELPFUL, AND VERY KNOWLEDGEABLE WITH THE FOUR-RUNNER HE SOLD US. HE NEVER PRESURED US TO BUY, GAVE US OUR SPACE, AND TIME TO MAKE OUR DECISION. MANAGEMENT WAS COOPERAT KNOWLEDGEABLE WITH THE FOUR-RUNNER HE SOLD US. HE NEVER PRESURED US TO BUY, GAVE US OUR SPACE, AND TIME TO MAKE OUR DECISION. MANAGEMENT WAS COOPERATIVE AND WILLING TO GO BEHIND THE NORM TO ENSURE OUR DECISION WAS TO OUR SATISFACTION. More

I had a wonderful experience at Hoy Fox Toyota in El Paso I had a wonderful experience at Hoy Fox Toyota in El Paso Texas last week. Being a First time car buyer is difficult especially if nobody is with you I had a wonderful experience at Hoy Fox Toyota in El Paso Texas last week. Being a First time car buyer is difficult especially if nobody is with you but they made the business easy and fun.I got to experience to test drive the car that I wanted, they give you time to think, they give you personal tips on how to handle the car. Mr. Casares, the employee who patiently explained in detailed the all-abouts of Toyota Rav4 is awesome.He is very enthusiastic and did a really excellent job in his task. I also appreciate Mr. Mathew's versatility and kindness. He helped me to get an affordable full coverage insurance. These 2 employees are new in the area but incredibly great in this business. I would be recommending Hoy Fox Toyota (Gateway West, El Paso) to my friends and families! - Roshelle Presidio, Texas More