FOX Toyota of El Paso

Pushy sales rep and irresponsible sales mgr and finance mgr Spoke to 2 sales rep on a day I called in about general info on a truck Hoy Fox listed as for sale. Both asked for contact number to call back with i Spoke to 2 sales rep on a day I called in about general info on a truck Hoy Fox listed as for sale. Both asked for contact number to call back with info on the truck. One sales guy named Al Herrera called and texted that I needed to go in because it was going to sell fast due to low miles :A lot of pressure. The other very professionally provided his name as Raulio (forgot his name) info and confirmed it was still there and to contact him when needed. The fact is the truck was SOLD already! The dealer closed on Monday. I filled out online credit to see if qualified and requested NOT to have Al as salesperson because was not stopping the sales calls, texts and leaving messages for appts I never agreed to or set and sales manager Jaime was also telling me about appts he made that I never initiated or agreed to. Very deceptive. I said I needed to see about qualification terms before being bombarded by harrassing sales tactics. On Monday truck was removed as sold so no need to keep my information in system. I asked it be deleted after continued sales calls and since nothing there in the $20000 range for a Tundra or Tacoma. Texted the screen shot of continued sales email from Al after they told him not to call. Sonny told me to talk to their attorney and hung up on me when I said it is harrassing and would report as predatory business tactics and scary to be so pushy. When I texted his response to Jaime R the sales manager that is pushing the sales guys to call excessively then pretending they aren't he replied he could not help me since he was told I had gotten an attorney ( which is a lie by Sonny who was the one to refer me to dealership's attorney). Just lots of typical used car sales dysfunction. Do not buy from there. Very pushy and double dealer scam artists. More

Purchased a new Tacoma Dec. 30,2017. Alec was the salesperson who assisted us with the purchase of new Tacoma. He was punctual courteous, helpful and was very much in tune with our needs. Alec was the salesperson who assisted us with the purchase of new Tacoma. He was punctual courteous, helpful and was very much in tune with our needs. He was very professional and knowledgeable regarding the vehicles we asked. We left very content with the vehicle we purchased. I did not have the nervous feeling I get when I walk into a dealership when considering purchasing a vehicle I highly recommend Alec and Toyota to other customers. Thank you. More

Beyond great! I’m happy with my new 2018 Camry! Very respectful and friendly staff made me me feel like I was family! Alec Moran took care of me since day one and a I’m happy with my new 2018 Camry! Very respectful and friendly staff made me me feel like I was family! Alec Moran took care of me since day one and always takes the extra mile to answer any questions I have. I’ll definitely buy my next Toyota at Fox! More

Wonderful Best way too go excellent staff Gustavo help us allot very friendly and when the extra mile very positive and patient very kind and always with a smil Best way too go excellent staff Gustavo help us allot very friendly and when the extra mile very positive and patient very kind and always with a smile totally recommend Gustavo Martinez. More

Gustavo Martinez is a great person he had the time too explain every detail to me and my family he spend more than 3 hrs with us and always with a smile a great attit is a great person he had the time too explain every detail to me and my family he spend more than 3 hrs with us and always with a smile a great attitude and is the best impression we have ever got from Toyota! More

Great sales experience I had a great sales experience with Vanessa Serrano I would totally go buy another car from her, will recommend my friends and family to you guys!! I had a great sales experience with Vanessa Serrano I would totally go buy another car from her, will recommend my friends and family to you guys!! More

Great Vanessa was by far the best salesperson I have ever had I will definitely be going back to buy more cars from her..great experience Vanessa was by far the best salesperson I have ever had I will definitely be going back to buy more cars from her..great experience More

Excelent service Gustavo es una persona muy amable , se esmero en atender todas mis posibilidades, y mis gustos, y tubo mucha paciencia Gracias por su servicio Gusta Gustavo es una persona muy amable , se esmero en atender todas mis posibilidades, y mis gustos, y tubo mucha paciencia Gracias por su servicio Gustavo More

Great Un excelente sevicio, todos fueron muy amables , el carro me facino y sirve tofo muy bien, sin duda alguna vilveria a comprar carros ahi. Gracias por Un excelente sevicio, todos fueron muy amables , el carro me facino y sirve tofo muy bien, sin duda alguna vilveria a comprar carros ahi. Gracias por tofo More

Thank you Gustavo for helping me during my car search. I dread dealerships but you made it easy for me. I will definetly reccommend you to my friends and family. for helping me during my car search. I dread dealerships but you made it easy for me. I will definetly reccommend you to my friends and family. More