Extreme Dodge Chrysler Jeep RAM - Service Center

Service department Mgr charged my wife almost 1500 dollars for something that had several recalls dollars for something that had several recalls More

Fast and professional service Fast professional service clean dealership mechanics are well skilled customer service is excellent. no waiting in service they get you in and out fas Fast professional service clean dealership mechanics are well skilled customer service is excellent. no waiting in service they get you in and out fast any problems they will resolve them on the spot. More

Extreme satisfaction! From the sales staff to the service staff this dealership is a winner. It's because of the people that I keep coming back to this dealetship. Have n From the sales staff to the service staff this dealership is a winner. It's because of the people that I keep coming back to this dealetship. Have never had a dissatisfied experience there. More

Great experience The service department is very easy to work with. They took care of my recall,rotated the tires,changed the oil and fixed my brakes in a very timely m The service department is very easy to work with. They took care of my recall,rotated the tires,changed the oil and fixed my brakes in a very timely manor. More

Business as usual with Extreme Dodge Chrysler Jeep They always try to accommodate a last minute request. Very willing folks. Always try to inform status of the vehicle. They do not pressure the custo They always try to accommodate a last minute request. Very willing folks. Always try to inform status of the vehicle. They do not pressure the customer. More

Rude and disrespectful service manager The service manger Mike was EXTREMELY rude and disrespectful to me when I went in there today. I had my vehicle serviced for my ignition switch and th The service manger Mike was EXTREMELY rude and disrespectful to me when I went in there today. I had my vehicle serviced for my ignition switch and the auto turn off feature was not functioning. And the third problem I had was I wanted my seat belt alarm deactivated. The service center said they could not do it when in my book that came with the car, it says to bring it in to my dealership service center to have it deactivated but it is not recommended. So I called Jeep care and they made a star ticket to have one of the engineers call them to walk them through how to do it. I was then told by Jeep care that the engineer REFUSED to deactivate it because it was an important safety feature. I said that I needed that in writing that they are REFUSING to deactivate the alarm when it says clear as day that you will in my book. They said they won’t write the letter and that I had to go into my dealerships service center to have them write it. I had to leave work early today in order to make it to the service center before 5. When I got there I asked for mike and I was sent to his office. As I was explaining my problem with the alarm and the whole back story he said he couldn’t deactivate it again. I explained the book and he said he didn’t wanna see it and that he believed me. He then said that I should just buckle the seat belt and leave it behind me and what was the difference... I said that the difference is that I should not have to do that when it is my vehicle and it says that it can be deactivated in my book and that if he is refusing to do it then I need a letter stating that he is refusing to deactivate it. He refused to do so, told me he had other appointments to take he had to take care of, kept cutting me off when I tried to speak, told me to find a different dealership and closed the door on my face! I called Jeep care again and I was told that I had to speak with the area manager about this. His name is mark. I left him a message and I’m waiting for a call back. More