Extreme Dodge Chrysler Jeep RAM
Jackson, MI
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Great Service and overall great experience We went looking for a Jeep Cherokee and ended up purchasing a Jeep Grand Cherokee. Terry Hardcastle was awesome in letting us test drive the vehicle f We went looking for a Jeep Cherokee and ended up purchasing a Jeep Grand Cherokee. Terry Hardcastle was awesome in letting us test drive the vehicle for a full weekend and even into the following week giving us time for my girlfriend to get used to switching from a car to an SUV which all but assured us purchasing the vehicle. Terry was very knowledgeable which helped us pick the Grand Cherokee over the Cherokee as it better meets the needs we laid out to her. Turn around time for our remote start install was very fast and Terry was great to deal with throughout the entire process and fun to work with. I look forward to dealing with Extreme and Terry again. As a bonus, leaving the dealership today Jeff was very courteous and brushed the snow from the windows greatly increasing my visibility! More
The worst customer buying experience I have ever had . Stay clear of extreme dodge and jarred smith (sales person)worst buying experience I have ever had in 40 years of buying trucks. STAY CLEAR..... Stay clear of extreme dodge and jarred smith (sales person)worst buying experience I have ever had in 40 years of buying trucks. STAY CLEAR..... More
Extremely pleasant experience This was our second vehicle purchase in as many years. Bill is always very pleasant and professional. Extreme Dodge is very lucky to have a sales pe This was our second vehicle purchase in as many years. Bill is always very pleasant and professional. Extreme Dodge is very lucky to have a sales person with his knowledge of the products sold there. We would highly recommend Bill to anyone looking for a vehicle. We are looking forward to enjoying our Jeep Compass. Thanks for all your help Bill....Mike and Ann More
Awesome Friendly Personable Terry was a joy to work with from beginning to end. No pressure just great customer service. She is very knowledgeable about the products she is repre Terry was a joy to work with from beginning to end. No pressure just great customer service. She is very knowledgeable about the products she is representing and this dealership is very lucky to have her. We look forward to many years of service on our Chrysler 300 we purchased with her and will definitely recommend her to anyone looking to purchase a vehicle that we know. Thanks Terry for all your help.....Bill and Lori More
Very Enjoyable Experience We had been looking for two years for a used vehicle that met our criteria. Even though we would find one periodically, we were never ready to deal w We had been looking for two years for a used vehicle that met our criteria. Even though we would find one periodically, we were never ready to deal with a sales person. we did not want to feel pressured into buying something we really didn't like once we drove the vehicle. We kept looking and finally found one we wanted to try as our vehicle was getting really old. We walked in the front door and they gave us Jeff. He understood our circumstances and even though we liked the vehicle we drove, we were not ready to commit until we looked further. He understood. After driving other vehicles, we settled on our purchase of an SUV. He told us to call him anytime if we had any questions about our SUV. Thank you Jeff! More
Always a great experience We have had two great experiences with Extreme Dodge. Jeff Wilson is the guy to work with. He is knowledgeable, helpful and a no pressure kind of guy. We have had two great experiences with Extreme Dodge. Jeff Wilson is the guy to work with. He is knowledgeable, helpful and a no pressure kind of guy. There service department is wonderful and easy to work with also. This is the only place we will buy a car/truck. More
Very Satisfied Customer I have been a customer of Terry Bennett Hardcastle for many years and will be a life long customer as long as she is there!! I have always been satisf I have been a customer of Terry Bennett Hardcastle for many years and will be a life long customer as long as she is there!! I have always been satisfied with vehicles! love my Dodge Journey More
Purchased used 2007 caravan Brad Cooper was very helpful and patient while assisting us. No pressure sales experience was appreciated especially since our last vehicle was leased Brad Cooper was very helpful and patient while assisting us. No pressure sales experience was appreciated especially since our last vehicle was leased from Car City, a high pressure sales environment, and resulted in a high prices lemon. Thank you Mr. Cooper for putting my family in a safe, quality, used vehicle. Awesome experience. We will be back when need for future vehicle purchases arise! More
Excellent Lease Experiance Service was exceptional with a no hassle leasing experience. This was my second time leasing with Extreme and i will for sure be going back when this Service was exceptional with a no hassle leasing experience. This was my second time leasing with Extreme and i will for sure be going back when this lease expires. Prices are competitive and the sales and service team treat me well every time i am in. More
EXTREMEly Satisfied I was on my way to the Ford dealer that I have bought 5 new vehicles from in the last 20 years to look at the new Escapes since that was my last veh I was on my way to the Ford dealer that I have bought 5 new vehicles from in the last 20 years to look at the new Escapes since that was my last vehicle and was happy with that. But before I got there I saw Extreme and decided to check out the Jeep Cherokees since a coworker switched from an Escape to a 2015 Jeep Cherokee and I really liked the style of it. I was greeted by Terry who came off instantly as a trustworthy and knowledgeable person. I test drove the 2016 Jeep Cherokee and loved it instantly!! But being a long time customer of the Ford dealership I still wanted to at least check out the new Escapes which had a couple of features that the Jeep didn't have. So I went back to Terry and told her about my experience at Ford and she immediately found a Cherokee that had all the features I was looking for, and it came in less expensive than the Escape. I truly feel I got more for my money at Extreme. Ford was really good to me for 20 years, but if Extreme can provide the same quality service and quality product that I received by this experience I hope to be with them for the next 20 years. More