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Extreme Dodge Chrysler Jeep RAM

Jackson, MI

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232 Reviews

2300 Seymour Rd

Jackson, MI

49201

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Showing 232 reviews

February 09, 2016

Great Service and overall great experience We went looking for a Jeep Cherokee and ended up purchasing a Jeep Grand Cherokee. Terry Hardcastle was awesome in letting us test drive the vehicle f More

by bsweaver1524
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Bennett-Hardcastle
February 07, 2016

The worst customer buying experience I have ever had . Stay clear of extreme dodge and jarred smith (sales person)worst buying experience I have ever had in 40 years of buying trucks. STAY CLEAR..... More

by coobie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jarred Smith
Feb 07, 2016 -

Extreme Dodge Chrysler Jeep RAM responded

Thank you for taking the time to leave a review. We apologize you were unsattisfied with your experience and wish there was something more we could do to help with your situation. As mentioned in an earlier apology 100% of our customers that come in do not drive away in a new vehicle, although we would love them to. If anything changes with your situation in the future please don't hesitate to call or email Jarred Smith 517-796-9551 or anyone one of our salesreprestitives by dialing 517-783-6200 ask for sales.

Feb 07, 2016 -

coobie responded

Apology comes easy for folks like yourself who really don,t mean it,smoke and mirrors to save face..What a true sad sack car salesman you are.

February 04, 2016

Extremely pleasant experience This was our second vehicle purchase in as many years. Bill is always very pleasant and professional. Extreme Dodge is very lucky to have a sales pe More

by jeep14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill VanDam
February 03, 2016

Awesome Friendly Personable Terry was a joy to work with from beginning to end. No pressure just great customer service. She is very knowledgeable about the products she is repre More

by holda,b&l
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Bennett-Hardcastle
February 01, 2016

Very Enjoyable Experience We had been looking for two years for a used vehicle that met our criteria. Even though we would find one periodically, we were never ready to deal w More

by Larry,Jan
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Wilson
January 30, 2016

Always a great experience We have had two great experiences with Extreme Dodge. Jeff Wilson is the guy to work with. He is knowledgeable, helpful and a no pressure kind of guy. More

by Troy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Wilson
January 27, 2016

Very Satisfied Customer I have been a customer of Terry Bennett Hardcastle for many years and will be a life long customer as long as she is there!! I have always been satisf More

by Cat and Emily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Bennett-Hardcastle
January 27, 2016

Purchased used 2007 caravan Brad Cooper was very helpful and patient while assisting us. No pressure sales experience was appreciated especially since our last vehicle was leased More

by Candra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Cooper
January 25, 2016

Excellent Lease Experiance Service was exceptional with a no hassle leasing experience. This was my second time leasing with Extreme and i will for sure be going back when this More

by Joedee1400
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neal Campbell
January 22, 2016

EXTREMEly Satisfied I was on my way to the Ford dealer that I have bought 5 new vehicles from in the last 20 years to look at the new Escapes since that was my last veh More

by Dave H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Bennett-Hardcastle
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