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Express Chevrolet GMC - Service Center

Brownsville, TN

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1 Review of Express Chevrolet GMC - Service Center

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January 19, 2018

Disappointed Very disappointed that they are no longer open on saturdays to get service done . Has lost my service business I work in medical field and live in Cro More

by Allenh
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Samantha on the phone
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Jan 19, 2018 -

Express Chevrolet GMC responded

I am sorry that our decision has caused us to lose your service business. There have been some changes beyond our control that only left us with this option. I hope we offered some sort of concession to accommodate your schedule.

Jan 19, 2018 -

Allenh responded

no i was offered monday of next week which myself and wife work monday -friday 8-5 in jackson so saturday was the only time i have. i wanted to bring it in this afternoon around 230 since i was getting off early today but was told that your dept was full.

Jan 19, 2018 -

Express Chevrolet GMC responded

I understand scheduling conflicts, and the next time you have the chance to come in for a standard oil change, come see me. We would love to keep your business, but if not, I understand. Thank you, Ray Condray, General Sales Manager.