
Express Chevrolet GMC
Brownsville, TN
Filter Reviews by Keyword
By Type
Showing 164 reviews
Fly me to the moon Seriously, I would rather fly to the moon than buy a car/truck. However let me say right now that Donnie Hatcher Chevrolet won me over. They had me at Seriously, I would rather fly to the moon than buy a car/truck. However let me say right now that Donnie Hatcher Chevrolet won me over. They had me at "Hello, this is Deby. I see you found interest in one of our trucks online. Are there any questions I can answer for you?" Because of her initial contact and the manner in which she presented the material I felt empowered and not intimidated. Because I couldn't get there until Saturday she referred me to Andrew. My initial thought was, "great here we go..." On saturday morning I was to meet Andrew at 11. Andrew sent me an email confirming the appointment and let me know he was looking forward to meeting me. Nice personal touch. Once there because I had a name of someone I was to meet I felt comfortable in approaching the outdoor sales rep and saying, "Hi I am here to see Andrew" The rest of the visit was enjoyable, from seeing the truck to talking pricing and payment plans. They were all laid back and very interested in me as an individual. They even let me bring my black lab, Nate, in for most of the visit. The General Manager came over and introduced himself and we talked labs, dogs, kids, hobbies...The whole experience was more like going to a party, meeting folks and being handed the keys to a new car. Miles was the gentleman that was the nuts and bolts of my experience. He was awesome, from the trial drive to the transfer of belongings from my old truck to my new truck...Seamless, effortless, fun. Donnie Hatcher Chevrolet is now my go to for any car or truck need. Thanks guys, and gals! More
Excellent When we get ready to purchase another vehicle, Donnie Hatcher will be the very first dealership that we will go to. We can't remeber the other 2 gent When we get ready to purchase another vehicle, Donnie Hatcher will be the very first dealership that we will go to. We can't remeber the other 2 gentlemen that worked with Mr. McKinney but they were extremely helpful also More
No Pressure It was nice not to be pressured into buying a vehicle. Everyone I dealt with was very knowledgeable and professional. If there was any pressure it It was nice not to be pressured into buying a vehicle. Everyone I dealt with was very knowledgeable and professional. If there was any pressure it was me trying to decide what I wanted. More
Top Notch Dealership and Very Knowledgeable/Friendly Staff The staff at Donnie Hatcher went above and beyond to make sure we left with the exact vehicle we walked in the door looking for. They worked tirelessl The staff at Donnie Hatcher went above and beyond to make sure we left with the exact vehicle we walked in the door looking for. They worked tirelessly to make sure we were completely satisfied with our purchase. More
Great Service! I was pretty nervous about buying a car as a single woman but they were great to work with!! No high sales pressure pitch and listened to what I was I was pretty nervous about buying a car as a single woman but they were great to work with!! No high sales pressure pitch and listened to what I was looking for in a reliable vehicle!! I will definitely recommend and have since my purchase! More
Great experience Low pressure sales approach but eager to earn the business. I appreciated the willingness to work with me and quick response time on the paperwork. Low pressure sales approach but eager to earn the business. I appreciated the willingness to work with me and quick response time on the paperwork. More
Awesome Sales Service My husband and I bought a 2017 Chevy Camaro and the whole staff was incredible and our paperwork (which we usually dread) was painless and completed f My husband and I bought a 2017 Chevy Camaro and the whole staff was incredible and our paperwork (which we usually dread) was painless and completed faster than another other vehicle we have bought in the last 30 years. Our Sales Consultant James McKinney was efficient and very easy to work with!!! Excellent Job!!! We will definitely be returning for future purchases. Great Job James!!!!! More
Great experience. Was in and out in a hour Great experience. Like the small town feel. They all did a real good job of going over everything. I will deal with them from here on out. Great experience. Like the small town feel. They all did a real good job of going over everything. I will deal with them from here on out. More
Phenomenal Experience Stopped in to look at an SUV. No one was pushy, no pressure at all. Really wasn't looking to purchase, Brandon was our salesman and Rick did the f Stopped in to look at an SUV. No one was pushy, no pressure at all. Really wasn't looking to purchase, Brandon was our salesman and Rick did the financing. Both were great and even managed to beat our local credit union rate. Will definitely return again. Awesome dealership More
Easiest purchase ever I've been to many car lots over the years, and I have bad questionable experiences. 2 days ago I sent a text to James McKinney, within an hour or two I've been to many car lots over the years, and I have bad questionable experiences. 2 days ago I sent a text to James McKinney, within an hour or two everything was taken care of by my bank and by Mr. McKinney and I went to pick up my car. I expected easy in and easy out no fuss treatment since I bought a used car from them, but was pleasantly surprised to be treated by everyone like I bought the most expensive car on the lot. I will definitely be back. More