
Express Chevrolet GMC
Brownsville, TN
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After our research, my wife (Lisa) had already pretty much decided to get a new Cruze. Then I began to contact dealers in the area myself. I spoke with several (more specifically in Jackson, Memphis, Col much decided to get a new Cruze. Then I began to contact dealers in the area myself. I spoke with several (more specifically in Jackson, Memphis, Collierville, and Covington.) Everyone was eager to help and fairly persistant with follow-ups. Darlene at Hatcher's was the most complete in her follow-up. She answered any question I had and worked very hard toward earning our business. In the end, it boiled down to prices being pretty equal, and I'd honestly say that our choice was as influenced (if not moreso) by the friendliness and professionalism of Darlene and everyone we encountered at Hatcher, than it was price. We had the paperwork ready to go when we got there (all in my wife's name-it's her work car and we do that for tax and reimbursement reasons, and it was pretty much hassle-free. We also had the opportunity to meet Donnie HAtcher and his wife while we were there and every employee that dealt with us-and those helping others-was extremely helpful and courteous, too. A very positive buying experience, and, frankly, I LOATHE the generic trip to a dealer to shop for/buy a new vehicle. You usually have to sit for what seems like hours waiting while the salesperson goes back and forth with "Their Manager" and all that. There was none of that here. From Darlene, to the owner, to the finance guy and the guy that explained everything about hte car to us-they were all professional and complete. Based on our experience, I'd most certainly refer any friends or family looking to buy an automobile to Donnie Hatcher in Brownsville!!! Paul Hankins More
I was looking for a good used silverado in the $ $17000.00 range and searched through out west tn, with no luck. I found one at donnie hatcher chevrolet. My sales mans name is tim elliot, which is a $17000.00 range and searched through out west tn, with no luck. I found one at donnie hatcher chevrolet. My sales mans name is tim elliot, which is a great salesman. The staff, rick, tim and all gave me a very stress free experience, and let me state, these gentleman bent over backwards to get me a great deal and financed! They worked hard to get it done, and they did too. Ive been buying vechiles for 35 years and this is one of the best dealers ive had. i feel the price was right and a fair trade in price. They have very nice preowned vechiles that i looked at also. A VERY laid back business which i very much appreciate. Before you buy your chevy, gmc or preowned, go to brownsville tn. and see tim and rick and ill bet you will not regret your decision to visit donnie hatcher chevrolet. Michael hopkins, Ripley tn. More