
Express Chevrolet GMC
Brownsville, TN
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My husband and I were looking for a new Buick Enclave on the internet. We located Donnie Hatcher Chevrolet and searched his new inventory. We found just what we wanted, but the dealership was two hours a the internet. We located Donnie Hatcher Chevrolet and searched his new inventory. We found just what we wanted, but the dealership was two hours away! We called and spoke to Ms Marsh. She was very nice and was able to answer all of our questions. She gave us a good deal over the phone. After we hung up the phone, we were on our way to Hatcher Chevrolet. We were treated so nice and the deal was well worth driving over a 100 miles. I would highly recommend this car dealership. When we get ready to trade again, we will start with Hatchers!!!! The Marlar's More
I ordered a new car through Donnie Hatcher and took delivery in Nov., 2012. The car had a newly offered performance package. Darlene and Franky were very helpful in finding the information I needed to delivery in Nov., 2012. The car had a newly offered performance package. Darlene and Franky were very helpful in finding the information I needed to make an informed decision on purchasing this option. They were a pleasure to work with throughout the car research, buying and ordering process. The financial transaction was the smoothest I've been through while purchasing an automobile. My new car was very well detailed and checked out before I arrived at the scheduled time to pick it up, and any questions I had were answered. The service department was very helpful with the dealer installed options and any service questions I had. I am very pleased with the service I received at Donnie Hatcher and highly recommend them. More
I thank the Internet manager,Darlene Marsh, for staying in contact with me until they had the truck that I wanted. Also , many thanks to Frankie, the salesman who assisted me with the transaction. His in contact with me until they had the truck that I wanted. Also , many thanks to Frankie, the salesman who assisted me with the transaction. His honest, "no pressure" approach and friendly attitude was much appreciated. Both sales reps went out of their way to make sure I was completely satisfied with my purchase (including the price) and I plan to do business with the folks at Donnie Hatcher in the future. David Barkley, Middleton,Tennessee. More
this was 1 of the easiest and best experiences I've ever had in purchasing a vehicle. Everyone was very professional, and understood my position, and she everything possible to make the deal work for me. had in purchasing a vehicle. Everyone was very professional, and understood my position, and she everything possible to make the deal work for me. More
I had a great experience buying my car from Hatcher Chevrolet. I bought the car off the Internet and everyone at Hatcher was extremely helpful in making the process worry free especially since I was i Chevrolet. I bought the car off the Internet and everyone at Hatcher was extremely helpful in making the process worry free especially since I was in another state. More
Darlene found my inquiry on cars.com and when I told her I wanted a 2012 Ford Edge and gave her what color and options. She first started by try to see if I would like to look at Chevrolet. I then told her I wanted a 2012 Ford Edge and gave her what color and options. She first started by try to see if I would like to look at Chevrolet. I then told her I was a Ford person and we talked a little then before she hung up she ask if she could see about finding me the Edge I wanted. I told her yes not really believing a Chevrolet dealership would try to find a Ford. In the time I was waiting to hear I talked to around 6 to 7 Ford dealerships and all I could get was Ford trying to sale me a 2013 not what I wanted. By the end of the day Darlene called me back stating she has found what I was looking for I was completely shocked. Darlene got with the general sales manager Franky Markle and after talking it through and Franky running a car fax it was exactly what I wanted and more. Franky worked and got the Edge from North Carolina to my surprise when I went to pick it up it was awesome and a perfect fit for me. Not only did Darlene find me that car and options I wanted this was a limited edition with all options plus with the My Ford Touch. Wed Aug 29th I Edge up and was greeted by Franky and Darlene and completed the paperwork and Franky showed some features that he knew off and took my and filled up the gas tank. I had the pleasure of meeting Donnie Hatcher and to him I would like to say he has an awesome sales staff, especially Darlene Marsh and Franky Markle and I have and will continue to let everyone know what kind of service I received and would always refer people that are shopping for a car or truck to Donnie Hatcher in Brownsville. More
I WAS IN THE MARKET FOR AN H3. OPTIONS WERE LIMITED IN MY AREA (LITTLE ROCK, ARKANSAS), SO I PULLED A 300 MILES SEARCH ON AUTO TRADER. AFTER SENDING SEVERAL INQUIRIES TO MANY DEALERS IN ALL SURROUNDING STATE AREA (LITTLE ROCK, ARKANSAS), SO I PULLED A 300 MILES SEARCH ON AUTO TRADER. AFTER SENDING SEVERAL INQUIRIES TO MANY DEALERS IN ALL SURROUNDING STATES, I FOUND DARLENE AT HATCHER TO BE THE MOST RESPONSIVE AND HELPFUL IN MY SEARCH. SHE BROUGHT MY ATTENTION TO AN H3 THAT I SIMPLY COULDN'T RESIST... THEY HAD EXACTLY WHAT I WAS LOOKING FOR AT THE RIGHT PRICE, ETC... THE THING THAT "HOOKED" US, WAS THE SUGGESTION FOR THEM TO DELIVER THE VEHICLE TO ME IN LITTLE ROCK...NO STRINGS ATTACHED. IF WE DIDN'T LIKE THE VEHICLE, WE COULD SIMPLY SAY NO. I ALSO HAD AN ISSUE WITH MY CREDIT UNION, SO THEY WERE ABLE TO OFFER EXTREMELY COMPETITIVE RATES.. THE VEHICLE WAS DELIVERED TO MY HOME THIS LAST SATURDAY ON TIME AND IN EXCELLENT CONDITION...JUST AS THEY DESCRIBED. FINALLY, FOR ONCE, I HAVE FOUND A DEALERSHIP THAT MADE MY SHOPPING FOR A NEW VEHICLE EXCITING AND PLEASANT. I HAVE NO COMPLAINTS ABOUT THIS DEALERSHIP. IF WE ARE IN THE MARKET FOR ANOTHER VEHICLE, I WILL CERTAINLY CONTACT THEM. THANKS FOR ALL OF YOUR HARD WORK!!! KEEP IT UP!!! TIM AND MISTY JOHNSON OF LITTLE ROCK, ARKANSAS. More
My car buying experience with Donnie Hatcher Chevrolet in Brownsville, TN was absolutely the best car buying experience that I have every had. Darlene Marsh provided all of the information that I needed to Brownsville, TN was absolutely the best car buying experience that I have every had. Darlene Marsh provided all of the information that I needed to decide what car to buy. She took excellent care in finding the right vehicle for me. When I visited Donnie Hatcher Chevrolet every employee in the building spoke to me, and I consider that excellent customer service. I will purchase all of my future vehicles from Darlene Marsh, and I will definitely refer friends! More
I found Hatcher Chevrolet/Buick on line looking for a new Buick Enclave. I requested a quote and was contacted the next morning by Darlene. After speaking with her we drove to Brownsville to look at a pre- Buick Enclave. I requested a quote and was contacted the next morning by Darlene. After speaking with her we drove to Brownsville to look at a pre-owned Enclave and a new one in the color we wanted. On the way up she called and said they had just sold the new one we were going to see. We went ahead and traveled to the dealership where we decided we wanted a new vehicle in a specific color. We were working with Keith Dodd and the new car sales manager who found us a car at another dealership in the color we wanted. Buying the car was with no pressure, we made a deal, and they picked up the car and delivered it to us the next day, full of gas ready to go. Good experience, I would send anyone I know to them. More