
Express Chevrolet GMC
Brownsville, TN
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Great online experience I had a specific truck in mind that I wanted and a certain price that I was not willing to go over. The only place I was able to find this combinatio I had a specific truck in mind that I wanted and a certain price that I was not willing to go over. The only place I was able to find this combination was online with Donnie Hatcher. I filled out a small form online about a 2002 f150 and Kim Spain contacted me the next morning. She sent pictures of the vehicle to my email and we agreed on a price and the next thing I know I had the truck sitting in my driveway. Great experience overall. More
Used car purchase This team is great. They care and are very helpful! Make the drive they will not let you down. This is our second purchase from this dealer and ther This team is great. They care and are very helpful! Make the drive they will not let you down. This is our second purchase from this dealer and there will be many more. No pressure they friendly and want to make sure that all your questions are answered. James and Kim are great and finance is the best of the best. Why fight to buy what you want in Jackson visit a dealer that wants your business . More
Buying a new car. I have used the service center for several years. Danny and the staff in the shop are great. I bought my fourth vehicle from them yesterday. My salesm I have used the service center for several years. Danny and the staff in the shop are great. I bought my fourth vehicle from them yesterday. My salesman was Charles Dinkins, he was very nice fellow to deal with. We bumped heads over the price and finally Mr. Donnie Hatcher said sell the car to the man. All in all a pleasant experience. I will return if I live long enough to buy another car. More
Finally found a GREAT Car dealership Every one at Donnie Hatcher was extremely Nice and Helpful. Bronson Dinkins is not your typical Car salesman. Very helpful thoroughly knowledgeable an Every one at Donnie Hatcher was extremely Nice and Helpful. Bronson Dinkins is not your typical Car salesman. Very helpful thoroughly knowledgeable and most of all honest . To find all these things at one dealership was a pleasant surprise. Not all deals workout I understand that, but they work hard to earn my business and turned me around . We are very happy with our Tahoe and the trade allowance that was offered to us on our trade . Mr. Donnie Hatcher came out and introduced himself and shook my hand. When we need another car or truck we will go to Donnie Hatcher Chevrolet . More
Wow! Not a typical car buying experience! What an amazing experience! Both my wife and I are struggling, but trying to rebuild our credit after some really tough financial times. With the addi What an amazing experience! Both my wife and I are struggling, but trying to rebuild our credit after some really tough financial times. With the addition of our daughter, we were outgrowing our one car, but could not find any help from other car dealers in our area. I found Donnie Hatcher's website and filled out the online application on Friday morning. After talking to Kim Spain a couple times to answer her questions, she asked if we could come in that afternoon. When we got there, the finance manager had gotten us approved out an outstanding rate. Kim and Brandon Jones had us test drive the vehicle we were interested in, and when we got back, had all the paperwork ready for us to sign, and handed us the keys. These people bent over backwards for us and we absolutely couldn't be happier. Have already recommended them to a friend who is in the market. More
A superb experience! From the moment we pulled on the lot until we signed on the dotted line, the service was excellent! Bronson Dinkins and the entire staff were kind, co From the moment we pulled on the lot until we signed on the dotted line, the service was excellent! Bronson Dinkins and the entire staff were kind, courteous, and knowledgable. They worked with us to get what we wanted and in a timely manner. Great job sales staff!!! More
Very friendly and helpful, Called me and e-mailed me several times, Found answers to my questions promptly, Went over the features of my new car thoroughly, several times, Found answers to my questions promptly, Went over the features of my new car thoroughly, More
This was my second purchase experience with Donnie Hatcher. This experience was just as good as the first! We were looking for a great deal on a new reasonably loaded 2013 Tahoe or Yukon and this de Hatcher. This experience was just as good as the first! We were looking for a great deal on a new reasonably loaded 2013 Tahoe or Yukon and this dealership had one. I didn't think the sales team would be able to get the out the door price low enough for me to afford this vehicle; but they did. We got top dollar for our trade and a very good interest rate. Not every deal can be as good as this one. But like with my previous purchase, we timed it right and the folks at Donnie Hatcher did their best to make the deal work out. We were in and out of there with our new Yukon in less than 3 hours. Everyone at the dealership is friendly. Brownsville is a small town and what you get at this dealership is a bunch of small town, down-home, friendly folks who do their best to treat you right. But don't be fooled because they are small town dealership with down-home friendly folks. This dealership has a good selection of vehicles and the staff are very knowledgeable about these vehicles and how to get you the best deal possible. It was well worth the 50 mile drive from Memphis and I will do it again. More
I recently had a car accident and had to purchase a car. I visited dealers all over West and Middle Tennessee and was very frustrated with the entire "Car Buying" process. I happened upon a car I was reall I visited dealers all over West and Middle Tennessee and was very frustrated with the entire "Car Buying" process. I happened upon a car I was really interested in on Donnie Hatcher's website and requested information. Their internet manager Darlene was very quick to respond. I found her very friendly and forthcoming on what they could and couldn't do. After some haggling back and forth, we came up with a price I was comfortable with, so I drove to Brownsville to see the vehicle. Once I arrived, Darlene and salesman Jeff Hollandsworth met me on the lot, handed me the keys to the car and let me take it for a test drive. I was hooked. When I returned I told them it was a done deal. Rick Walters the finance manager, then took over and got my loan through and papers signed all within an hour of pulling up on the lot. Definitely the best experience I have ever had buying a car and guarantee they will be my first stop next time I'm in the market to buy a automobile. Great people there and I highly recommend them. More
This is our second car purchased from Donnie Hatchers and both times Darlene Marsh was the one my wife and I talked with first and we have been very satisfied with the service provided there. The first time both times Darlene Marsh was the one my wife and I talked with first and we have been very satisfied with the service provided there. The first time we bought a used car with less than 8000 miles on it and here recently we bought a new Chevy Sonic and yes before our first purchase we went to another dealership trying to buy a car and they jerked us around a week on the car we wanted so the 8th day we went to Donnie's and drove the car home after a couple hours. I would recommend Donnie Hatchers to anyone because Darlene and the rest of the staff will get right down to helping you get the car you want and don't drag their feet about getting it done. More