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Exem United

Plainfield, NJ

4.1
19 Reviews

1834-1846 West Front St

Plainfield, NJ

07063

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Showing 19 reviews

August 15, 2023

Talked to the manager a few days after. Called the number and the salesman hung up on me. Before I said a word. Called back and he said take me off you list and hung up again. He said they More

by Jay
Recommend Dealer
No
Employees Worked With
Not sure of names, Mark Zajac
Aug 15, 2023 -

Exem United responded

This is Mark, the General Manager of Exem United. I called you in regards to this prior to you leaving a bad review because of an email that you sent our dealership. As I said to you on the phone, I am really not too sure that originally you called the right dealership. As you said in this review, you were looking at over 1,000 vehicles... I spoke to my salesman in regards and he told me he never spoke to anyone about this situation. I also apologized to you for any inconvenience this has caused you. We of course are in this business to make a living and have satisfied customers so that we can build a future relationship. With that said, we wouldn't turn customers down and like I mentioned to you in our phone call, we know of a shipping company that will tow the vehicle to you out of state...If you are still in the market for a vehicle, please don't hesitate to call me. You can deal with me directly. Thank You, Mark A Zajac General Manager Exem United 908-222-4062

Aug 15, 2023 -

Jay responded

They lie.

May 21, 2023

They was very nice people I love that place I will recommended to any one More

by joey.2584
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Zajac
May 02, 2023

The car that I asked to see had damage that was not advertised. Also the car did not work . Drove from North Carolina for nothing. What a waste.😟 More

by jburns2939
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mark Zajac
May 05, 2023 -

Exem United responded

I am so sorry that you feel this way about our dealership. All the pictures are available on our website. We also have advertised in the description of this vehicle ***BE ADVISED THIS VEHICLE HAS TRANSMISSION ISSUES***. We are selling it at a very low price because it most likely does need a transmission. If there is anything we can do to further assist you, please let us know and we will be more than happy to help you. - Exem United Family!

April 27, 2023

I contacted them two separate times. They never got back to me at all. at first I thought maybe the car had been sold but the second time is because I saw that it was still up. If they c More

by samadamsdude
Recommend Dealer
No
Employees Worked With
Mark Zajac
May 05, 2023 -

Exem United responded

We at Exem United truly are sorry that you weren't able to get in contact with anyone. Not too sure what happened. Our office hours are Mon-Fri 10-7pm and Sat 9-5pm. Please give me a call either at the office 908-222-4062 or you can also reach me at my cell at 201-779-6924. Sincerely, Mark A Zajac General Manager Exem United

November 28, 2022

I can't give a complete review , I only spoke to the dealership on the phone and did not get a chance to visit in-person. More

by craigbrown1951
Recommend Dealer
Yes
Employees Worked With
Miyah
September 09, 2022

Not a big fan of the dealership and didn't get any good information about the car More

by Dennis
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not known
March 21, 2022

Never heard back from anyone at the dealership yet. So I guess I’m not going to get help getting in to a new car More

by j.waters357
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Na
January 08, 2022

Gave me an offer I felt was low, they asked for more information which I provided and then never got back to me. Thank you More

by Eculver76
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cathy through text but said she was from cars.com
November 11, 2020

Cars are junk holes underneath rust buckets!! They post a car that wouldn’t even start that’s the one I wanted to see. Then saw it was rusted too More

by dp883
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark
2