Executive Volkswagen - Service Center

I purchaced this used car from Montesi and had a check engine light come on . I didn't expect a problem so soon after delivery.When I called the service department I spoke with Greg and his demeaner was c engine light come on . I didn't expect a problem so soon after delivery.When I called the service department I spoke with Greg and his demeaner was calm and reassusing.When we arrived at Montesi Stacey and Brian were waiting at the service counter,greeted me with open arms.The car was in the workshop quickly .Theyb assured me that the car would be fixed and I would be on my way soon.The repair took about an hour and a half-they even washed the car WOW...Great Service..Thanks happyvw More

I've been a Montesi customer for 20 years and 6 cars throughout the family. Very attentive staff in the service department as well as sales. My saleman has always been very informative and knowledgable. throughout the family. Very attentive staff in the service department as well as sales. My saleman has always been very informative and knowledgable. Dealership is well maintained. It's nice to have the WiFi in the customer lounge while I wait for my car. When I've left my car for the day, at pickup, someone brought it around front for me. Free car wash is a very nice touch. More

have had headgasket, pistons, many oil problems, steering column, tire rod, transmission etc. drove for 3 months w out headlights. not willing to compromise an extended warranty at no cost considering the pr column, tire rod, transmission etc. drove for 3 months w out headlights. not willing to compromise an extended warranty at no cost considering the problems. have had car for only year and a half. still cannot figure out what's wrong with my car and they now tell me the problem is "normal". bad customer service and business decisions made by owner. cannot be trusted. More

I own a Jetta, and I took it for service at montesi because it was leaking coolant. At first, the estimate was $350, the second day the estimate went up to $750, by the third day, the estimate cost of because it was leaking coolant. At first, the estimate was $350, the second day the estimate went up to $750, by the third day, the estimate cost of repair was $1980. So I had to ask them to stop servicing my car, paid $750 and towed the car to a local garage, where it was fixed for $23. I am still looking for the address of the VW headquarter in the US to report all the fraudulant actions of this dealer. My advice to you is to NEVER go there no matter what. More