Executive Volkswagen - Service Center

Maintenance Service Excellent customer service, comfortable waiting area, service done in a timely manner. My car ran beautifully & they even washed it for me. I was al Excellent customer service, comfortable waiting area, service done in a timely manner. My car ran beautifully & they even washed it for me. I was also able to get an appointment with no problem on the day I wanted. More

Quick and professional Great service from the beginning to the end. The employees were very helpful, knowledgeable and kind. They treated me with respect and answered all qu Great service from the beginning to the end. The employees were very helpful, knowledgeable and kind. They treated me with respect and answered all questions and concerns. More

Reliable Repairs Whenever I have a problem they accommodate getting my car in around my schedule, take car in right away & complete necessary repairs to get my car bac Whenever I have a problem they accommodate getting my car in around my schedule, take car in right away & complete necessary repairs to get my car back to me as soon as possible. I never worry about the work done. More

Stay Away! The worst VW dealership in history. Went to the service department because the AC stopped working. Technician looked at the car for five minutes and t The worst VW dealership in history. Went to the service department because the AC stopped working. Technician looked at the car for five minutes and told me they could not figure out what the problem is and charged me $130 for diagnosis. And told me to come back when it is hot again! Took the car to another dealership (curran VW) it was an easy fix, just needed some parts replaced. And everything is covered under warranty! The dealership would not refund the money and basically said they can diagnosis the car however they want because it is independently owned! STAY AWAY! More

Great service with out an appointment. My 2015 Golf TDI station wagon started warning about having to add Blue Tec Urea before 1,500 miles. I had a gallon and a half of urea left over from My 2015 Golf TDI station wagon started warning about having to add Blue Tec Urea before 1,500 miles. I had a gallon and a half of urea left over from the last time I added it into the storage tank. Not sure of the shelf life of the material, I drove to Executive VW in Hamden, CT and talked with Skip Scanlon. He was very informative and arranged for a technical person to fill my urea tank and informed me that the tanks holds 3 gallons, for future reference. I was very pleased with Mr. Scanlon's quick service and advice. Best regards, Paul Albini More

Quick servicing Great work completed very fast 2018 VW Tiguan SEL premium. 20k service Oil change, tire rotation, and breaks check. Great vibe. I will definitely tur Great work completed very fast 2018 VW Tiguan SEL premium. 20k service Oil change, tire rotation, and breaks check. Great vibe. I will definitely turn soon. More

The Best Service Excellent service, Excellent staff, have never had a bad experience at this dealership. They have always been kind, generous and understanding. Tyle Excellent service, Excellent staff, have never had a bad experience at this dealership. They have always been kind, generous and understanding. Tyler is a big part of it. I even checked to make sure he was still the manager (& not reassigned to another dealership) before I made my appointment. More

Always a pleasure Was in for only 15 minutes and the job was completed successfully. I love my Tiguan and would like to buy it at the end. Was in for only 15 minutes and the job was completed successfully. I love my Tiguan and would like to buy it at the end. More