Executive Volkswagen - Service Center
North Haven, CT
459 Reviews of Executive Volkswagen - Service Center
Great service! Car was repaired correctly and in a timely fashion! I was contacted every step of the way for any additional work needed! Staff was friendly Car was repaired correctly and in a timely fashion! I was contacted every step of the way for any additional work needed! Staff was friendly More
Tire fix Good service with no wait, diagnosing and repairing tire. Discovered nail and was able to patch. Only issue was it took a little longer than suggested Good service with no wait, diagnosing and repairing tire. Discovered nail and was able to patch. Only issue was it took a little longer than suggested. More
always good. Love the car. Always a good experience from making the appointment to waiting for the car service to be completed. Could not be better. Will recommend VW and this d Always a good experience from making the appointment to waiting for the car service to be completed. Could not be better. Will recommend VW and this dealership to others. More
SERVICE 2012 VW JETTA VERY PROFESSIONAL, FRIENDLY STAFF. SERVICE DONE IN A TIMELY MANNER. HAVE BEEN SERVICING MY VEHICLE HERE FOR YEARS AND WILL CONTINUE TO DO SO IN THE FU VERY PROFESSIONAL, FRIENDLY STAFF. SERVICE DONE IN A TIMELY MANNER. HAVE BEEN SERVICING MY VEHICLE HERE FOR YEARS AND WILL CONTINUE TO DO SO IN THE FUTURE. More
Good service The online reservation is very convenient and it is easy to change the time. The service is fast and of high quality. I will recommend it. The online reservation is very convenient and it is easy to change the time. The service is fast and of high quality. I will recommend it. More
Tiggy service Had three different issues dealt with; a recall, a bad sunroof gasket and oil change. Set appt, with Skip who is easy to work with and Vanessa helped Had three different issues dealt with; a recall, a bad sunroof gasket and oil change. Set appt, with Skip who is easy to work with and Vanessa helped on day of service. Everything was easy, car back to me in a timely manner and they provide a LYFT to get me to work. More
Excellent Customer Service I am new to the area and was anxious about transferring to a new dealership to service my Tiguan. From my first conversation with Skip, to the follow I am new to the area and was anxious about transferring to a new dealership to service my Tiguan. From my first conversation with Skip, to the follow up with Vanessa, I was very happy with the experience and I look forward to working with them again in the future. More
I've been going here since 2010 with my 2002 Jetta. I love it, it's very personable and the people here actually care (almost feel like family). Mark Gentile helped me trade in my 2002 Jetta for an 09 Je love it, it's very personable and the people here actually care (almost feel like family). Mark Gentile helped me trade in my 2002 Jetta for an 09 Jetta which I kept for like 6 yrs. I ended up getting my new Passat elsewhere because Mark wasn't there, however I will always return for the services. After my service guy retired, Tyler took over and he's been an excellent help, very honest. Now that he's moved up, my go to person will probably be Skip. I would recommend that they implement more programs like a point system for discounts or something similar to what they had before with the oil changes (ex every 4th is free) More
Safety inspection and repair for 2007 Passat. Very professional evaluation and repair of our 2007 Passat that had not been driven for about 5 years. Excellent customer service with frequent update Very professional evaluation and repair of our 2007 Passat that had not been driven for about 5 years. Excellent customer service with frequent updates as to progress and expected job completion. More
Service Dept. Skip was GREAT! Friendly, courteous and took care of my car's servicing quickly! He was easy to work with.... Car was cleaned and looked great Skip was GREAT! Friendly, courteous and took care of my car's servicing quickly! He was easy to work with.... Car was cleaned and looked great More