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Executive Volkswagen - Service Center

North Haven, CT

4.9
434 Reviews

434 Reviews of Executive Volkswagen - Service Center

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November 04, 2019

Very good service I have brought my Jetta there for years. Always good service! Sometimes the wait is long, however this time it was within the time quoted. More

by Elenam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of service advisor name
Nov 04, 2019 -

Executive Volkswagen responded

Thank you so much for trusting us with your Jetta over the years! We are glad that you can depend on our team to keep you safe out on the roads. We appreciate you sharing this feedback and look forward to our continued relationship.

November 03, 2019

Great service What is there to say? My car was fixed correctly, the people I interacted with were helpful and friendly, and I couldn’t ask for anything more. 27 w More

by I hate your survey.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Ann Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Girven, John Sumner, Candy Schmidt, Scott Johnson
Nov 04, 2019 -

Executive Volkswagen responded

Thank you for the 5-star review! We appreciate you taking the time to let us know you had a good service experience at Executive Volkswagen. Thanks!

Nov 04, 2019 -

Executive Volkswagen responded

Thank you for the 5-star review! We appreciate you taking the time to let us know you had a good service experience at Executive Volkswagen. Thanks!

October 27, 2019

30K service and oil change The service was completed in the timeframe which I was given. I had some service questions which were answered in a manner which I iunderstood. I had More

by Terri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eleanor DuPaul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skip Scanlon and Vanessa Garcia.
Oct 28, 2019 -

Executive Volkswagen responded

Hi Terri - It's wonderful to hear that your recent service visit went smoothly and that Skip could assist with your defroster. We appreciate you trusting us with your vehicle time and time again. Thank you for being a loyal Executive Volkswagen of North Haven customer!

October 25, 2019

Excellent Always a great experience. The staff are always Kind, pleasant and courteous. In and out as promised. The only place I want my car serviced at. More

by Rizock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Ford
Oct 25, 2019 -

Executive Volkswagen responded

Thank you for your loyal business! We are so glad that you can turn to our team for all your auto service needs and know that you'll be in good hands. We appreciate your continued support.

October 20, 2019

Engine Light on Great service department. All repairs are done in a timely manner. The service advisors are knowledgeable. FYI, you will need a good service departmen More

by Robmel3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
Oct 21, 2019 -

Executive Volkswagen responded

Thank you for trusting us with all of your auto service needs! We really appreciate you stopping by to leave us positive feedback. Have a wonderful week.

October 18, 2019

Great service! Car was repaired correctly and in a timely fashion! I was contacted every step of the way for any additional work needed! Staff was friendly More

by AWOODS026
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2019 -

Executive Volkswagen responded

This is exactly the experience we want for all of our customers. Thank you for the fantastic review!

October 18, 2019

Tire fix Good service with no wait, diagnosing and repairing tire. Discovered nail and was able to patch. Only issue was it took a little longer than suggested More

by Channing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip
Oct 21, 2019 -

Executive Volkswagen responded

We appreciate you sharing feedback about your recent service visit! Thank you for coming to Executive Volkswagen of North Haven for all your auto needs.

October 12, 2019

SERVICE 2012 VW JETTA VERY PROFESSIONAL, FRIENDLY STAFF. SERVICE DONE IN A TIMELY MANNER. HAVE BEEN SERVICING MY VEHICLE HERE FOR YEARS AND WILL CONTINUE TO DO SO IN THE FU More

by JLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SKIP SCANLON
Oct 14, 2019 -

Executive Volkswagen responded

Thank you for being a loyal customer of Executive Volkswagen of North Haven. It's great to know you can always count on our team to provide efficient, friendly and professional service. We're grateful to have you as a customer and look forward to seeing you again next time.

October 12, 2019

always good. Love the car. Always a good experience from making the appointment to waiting for the car service to be completed. Could not be better. Will recommend VW and this d More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Ann Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2019 -

Executive Volkswagen responded

Jim, it makes us proud to see this type of feedback, thank you from the entire team at Executive Volkswagen of North Haven.

October 09, 2019

Good service The online reservation is very convenient and it is easy to change the time. The service is fast and of high quality. I will recommend it. More

by Wan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 09, 2019 -

Executive Volkswagen responded

Thank you for recommending Executive Volkswagen of North Haven, Wan! We are so glad that you can depend on us for five-star service.

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