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Executive Volkswagen - Service Center

North Haven, CT

4.9
421 Reviews

421 Reviews of Executive Volkswagen - Service Center

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October 25, 2019

Excellent Always a great experience. The staff are always Kind, pleasant and courteous. In and out as promised. The only place I want my car serviced at. More

by Rizock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Ford
Oct 25, 2019 -

Executive Volkswagen responded

Thank you for your loyal business! We are so glad that you can turn to our team for all your auto service needs and know that you'll be in good hands. We appreciate your continued support.

October 20, 2019

Engine Light on Great service department. All repairs are done in a timely manner. The service advisors are knowledgeable. FYI, you will need a good service departmen More

by Robmel3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
Oct 21, 2019 -

Executive Volkswagen responded

Thank you for trusting us with all of your auto service needs! We really appreciate you stopping by to leave us positive feedback. Have a wonderful week.

October 18, 2019

Great service! Car was repaired correctly and in a timely fashion! I was contacted every step of the way for any additional work needed! Staff was friendly More

by AWOODS026
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2019 -

Executive Volkswagen responded

This is exactly the experience we want for all of our customers. Thank you for the fantastic review!

October 18, 2019

Tire fix Good service with no wait, diagnosing and repairing tire. Discovered nail and was able to patch. Only issue was it took a little longer than suggested More

by Channing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skip
Oct 21, 2019 -

Executive Volkswagen responded

We appreciate you sharing feedback about your recent service visit! Thank you for coming to Executive Volkswagen of North Haven for all your auto needs.

October 12, 2019

SERVICE 2012 VW JETTA VERY PROFESSIONAL, FRIENDLY STAFF. SERVICE DONE IN A TIMELY MANNER. HAVE BEEN SERVICING MY VEHICLE HERE FOR YEARS AND WILL CONTINUE TO DO SO IN THE FU More

by JLS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SKIP SCANLON
Oct 14, 2019 -

Executive Volkswagen responded

Thank you for being a loyal customer of Executive Volkswagen of North Haven. It's great to know you can always count on our team to provide efficient, friendly and professional service. We're grateful to have you as a customer and look forward to seeing you again next time.

October 12, 2019

always good. Love the car. Always a good experience from making the appointment to waiting for the car service to be completed. Could not be better. Will recommend VW and this d More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Ann Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2019 -

Executive Volkswagen responded

Jim, it makes us proud to see this type of feedback, thank you from the entire team at Executive Volkswagen of North Haven.

October 09, 2019

Good service The online reservation is very convenient and it is easy to change the time. The service is fast and of high quality. I will recommend it. More

by Wan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oct 09, 2019 -

Executive Volkswagen responded

Thank you for recommending Executive Volkswagen of North Haven, Wan! We are so glad that you can depend on us for five-star service.

October 03, 2019

Excellent Customer Service I am new to the area and was anxious about transferring to a new dealership to service my Tiguan. From my first conversation with Skip, to the follow More

by Tiggy Mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Skip and Vanessa
Oct 03, 2019 -

Executive Volkswagen responded

It's wonderful to hear that you received the service you deserve from Skip, Vanessa, and the Executive Volkswagen of North Haven team! We think you may have intended to leave us a five-star review, but if there is anything further we can do to assist you, please let us know. Thank you and see you next time!

October 03, 2019

Tiggy service Had three different issues dealt with; a recall, a bad sunroof gasket and oil change. Set appt, with Skip who is easy to work with and Vanessa helped More

by Tiggy #2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vanessa and Skip
Oct 04, 2019 -

Executive Volkswagen responded

It's great to hear that you had an easy experience having your repairs completed at Executive Volkswagen of North Haven! Thank you for posting about your visit and mentioning Skip and Vanessa. If any future issues should arise, we will be here to help.

September 30, 2019

I've been going here since 2010 with my 2002 Jetta. I love it, it's very personable and the people here actually care (almost feel like family). Mark Gentile helped me trade in my 2002 Jetta for an 09 Je More

by MsRios
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skip, Mark Gentile
Sep 30, 2019 -

Executive Volkswagen responded

Thanks for the 5-star review of Executive Volkswagen of North Haven. We appreciate your business and your support of our team. Hope to see you next time!

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