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Executive Volkswagen - Service Center

North Haven, CT

4.9
463 Reviews
Call Service Center (203) 281-0481

463 Reviews of Executive Volkswagen - Service Center

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September 14, 2023

Have brought my VW from California into this dealer several times, and from Bill to Skip, everyone's always taken care of my car with precision and care. As typical with any VW dealer in the US, I have More

by GREGORY
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 14, 2023 -

Executive Volkswagen responded

Thank you for choosing Executive Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, Gregory, and we hope to see you again!

September 14, 2023

Great service! Skip is always personable. He had my tiguan's oil levels checked right away without an appointment even though they were short handed that day. More

by SGRAS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 14, 2023 -

Executive Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Volkswagen, we look forward to having you as one of our valued customers for many more years to come!

September 14, 2023

The staff is always very friendly and give us accurate information about what will be done and the cost. More

by marcymcdonough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Woods
Report | Print
Sep 14, 2023 -

Executive Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Marcy, and don't hesitate to let us know if we can further assist.

September 14, 2023

Very unprepared for open recall on my 2018 VW Jetta that was purchased at this dealership Third car I purchase at this dealership More

by AP.AAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
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Sep 17, 2023 -

Executive Volkswagen responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

September 14, 2023

The drive in service is nice. The facility is clean. The staff is efficient, informative and friendly. The Lyft service makes my car service more convenient. More

by MONICA510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marlena Anzalone
Report | Print
Sep 14, 2023 -

Executive Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Monica, for choosing Executive Volkswagen!

September 14, 2023

Skip is always friendly and efficient. I have been getting my beetle serviced in North Haven since I bought my car there, The service is always great, I also love the new remodel of the de More

by JANEMARYMASS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 14, 2023 -

Executive Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experiences with Skip here at Executive Volkswagen.

September 10, 2023

As always, Skip was helpful and professional. Service was handled well and the team was very accommodating. More

by WOLFEWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Woods
Report | Print
Sep 11, 2023 -

Executive Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Volkswagen.

September 10, 2023

They were very helpful, it was a great experience, nice people, they all make you feel welcome. More

by GABIMERAYO10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Ann Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eleanor DuPaul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brouard
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Woods
Report | Print
Sep 11, 2023 -

Executive Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 10, 2023

Executive VW and Skip Scanlon provide excellent, prompt and thorough service for my 2015 Jetta GLI. More

by ETS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2023 -

Executive Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 10, 2023

They performed the necessary work in a timely manner and even washed the car for me. More

by LARRYBOADA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Woods
Report | Print
Sep 11, 2023 -

Executive Volkswagen responded

Thank you, Larry! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Volkswagen.

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