Executive Volkswagen - Service Center
North Haven, CT
464 Reviews of Executive Volkswagen - Service Center
Good communication in a timely manner, projected times were accurate. It was overall a satisfactory experience. were accurate. It was overall a satisfactory experience. More
No issues with this service. It was the 10,000-mile service covered under the warranty. It was the 10,000-mile service covered under the warranty. More
Always a smooth experience. Easy to make an appointment, quick turn around time, and friendly service. Easy to make an appointment, quick turn around time, and friendly service. More
The staff were very polite and professional. My car was taken car of in a timely manner. My car was taken car of in a timely manner. More
Everything at vw service was good No issues with any of the service department . Thank you the service department . Thank you More
Great and quick service as always. Addressed all issues as best as possible. Great experience overall Addressed all issues as best as possible. Great experience overall More
It took a week to get my car repaired after having it transported to the dealership after a road hazard incident. It took five of those days just to get a replacement tire. I then spoke about another iss transported to the dealership after a road hazard incident. It took five of those days just to get a replacement tire. I then spoke about another issue with my lights and less told I would be notified when the part came in but have never been notified. Additionally, the $1,300.00 headlight motor part I was told I needed is not necessary. The cornerring lights work perfectly. The problem is that the headlights stay on permanently when the switch is in the automatic position. More
I have had consistent quality service at this dealership. The people are knowledgeable, responsive and friendly. The new service area and showroom is a pleasant addition. The people are knowledgeable, responsive and friendly. The new service area and showroom is a pleasant addition. More
I brought my 2019 Jetta into Executive VW for some routine maintenance. This is where I bought this vehicle and also my wife's. They have an outstanding service department. They took care of my car's routine maintenance. This is where I bought this vehicle and also my wife's. They have an outstanding service department. They took care of my car's needs and informed me of upcoming issues that would be resolved when I returned the car. More
I was greeted with respect. Everything that was going to be done to my car was explained fully to me. The service was done very quickly too! This was my first time getting se Everything that was going to be done to my car was explained fully to me. The service was done very quickly too! This was my first time getting service at Executive Volkswagen and I was very impressed! More