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Executive Volkswagen - Service Center

North Haven, CT

4.9
464 Reviews
Call Service Center (203) 281-0481

464 Reviews of Executive Volkswagen - Service Center

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December 29, 2023

The service department had great communication and service was prompt. I highly recommend this dealership. More

by CHADNWALKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlena Anzalone
Report | Print
Dec 30, 2023 -

Executive Volkswagen responded

Thanks for sharing about your experience with Executive Volkswagen. We appreciate your business and hope to see you again soon!

December 22, 2023

Very friendly check in. Excellent communication! Loved the text updates and videos that were sent to me! More

by acolella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Woods
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Dec 26, 2023 -

Executive Volkswagen responded

Thank you for choosing Executive Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 22, 2023

They did a great job diagnosing and repairing my 2014 vw passat thanks and Meerry Christmas More

by BILLWALSH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Woods
Report | Print
Dec 26, 2023 -

Executive Volkswagen responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Volkswagen!

December 19, 2023

Very prompt, attentive and efficient. They resolved all my worries and concern and was able to enjoy the holidays More

by walter.j.dawless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2023 -

Executive Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Walter, and we look forward to working with you again.

December 10, 2023

The service department was excellent with scheduling of my service and got my car back to me in a timely manner. Very professional service. More

by PAULGRAYPABLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2023 -

Executive Volkswagen responded

Thanks for sharing about your experience with Executive Volkswagen. We appreciate your business and hope to see you again soon!

December 09, 2023

Friendly and kept me updated as repair was being done. Courteous and well deserving of a pay increase. He is the type of person all companies should strive to hire and have on their payroll. More

by KNOGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2023 -

Executive Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience. We appreciate the five-star rating.

December 08, 2023

Accurate friendly. Service center was clean, video addressed repairs and issues. Great experience. Service advisor explained everything. Very personable More

by BARBARAROCK51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2023 -

Executive Volkswagen responded

Thank you for the great review. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 05, 2023

I have always had excellent service at Executive VW from the time I purchased my VW there and had it serviced there. More

by BWAG73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Woods
Report | Print
Dec 05, 2023 -

Executive Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Volkswagen, we look forward to having you as a valued customer for many years to come!

December 05, 2023

II have been in for service too many times. But have always felt I have been treated fairly and honestly. More

by gdadler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2023 -

Executive Volkswagen responded

Thank you for your business and this review. We're happy to hear Skip and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

December 05, 2023

Love the new waiting room and the whole floor! The staff is very nice always. More

by neringaus2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2023 -

Executive Volkswagen responded

Thank you for your business and this review. We're happy to hear Skip and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

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