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Executive Volkswagen

North Haven, CT

Overview
Employees
Reviews
Vehicles
4.8
960 Reviews
As part of the Executive Auto Group, Executive Volkswagen gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Executive Volkswagen to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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444 State Street (Route 5)

North Haven, CT

06473

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Showing 960 reviews

September 14, 2023

Skip is always friendly and efficient. I have been getting my beetle serviced in North Haven since I bought my car there, The service is always great, I also love the new remodel of the de More

by JANEMARYMASS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 14, 2023 -

Executive Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experiences with Skip here at Executive Volkswagen.

September 14, 2023

The drive in service is nice. The facility is clean. The staff is efficient, informative and friendly. The Lyft service makes my car service more convenient. More

by MONICA510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marlena Anzalone
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Sep 14, 2023 -

Executive Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Monica, for choosing Executive Volkswagen!

September 14, 2023

The staff is always very friendly and give us accurate information about what will be done and the cost. More

by marcymcdonough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Woods
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Sep 14, 2023 -

Executive Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Marcy, and don't hesitate to let us know if we can further assist.

September 14, 2023

Very unprepared for open recall on my 2018 VW Jetta that was purchased at this dealership Third car I purchase at this dealership More

by AP.AAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
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Sep 17, 2023 -

Executive Volkswagen responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

September 14, 2023

Great service! Skip is always personable. He had my tiguan's oil levels checked right away without an appointment even though they were short handed that day. More

by SGRAS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 14, 2023 -

Executive Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Volkswagen, we look forward to having you as one of our valued customers for many more years to come!

September 14, 2023

Have brought my VW from California into this dealer several times, and from Bill to Skip, everyone's always taken care of my car with precision and care. As typical with any VW dealer in the US, I have More

by GREGORY
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 14, 2023 -

Executive Volkswagen responded

Thank you for choosing Executive Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, Gregory, and we hope to see you again!

September 13, 2023

My dealer was very knowledgeable able to get my car ready and contact my insurance company quickly. More

by ROCKYDUCOT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eleanor DuPaul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Leninger
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Sep 13, 2023 -

Executive Volkswagen responded

Rocky, Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

September 10, 2023

Always professional, efficient services at thie dealership. Great communication, will come back for service in the future More

by ABEBYN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2023 -

Executive Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Volkswagen.

September 10, 2023

Elenor was very friendly and patient during my leasing process. She was very professional and knowledgeable. Chris was very informative for all of the lease package add-ons. Can’t wait to be a repeat cust More

by fcontentoiii
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eleanor DuPaul
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Bonilla , Kevin Maldonado
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Sep 11, 2023 -

Executive Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 10, 2023

They performed the necessary work in a timely manner and even washed the car for me. More

by LARRYBOADA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Woods
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Sep 11, 2023 -

Executive Volkswagen responded

Thank you, Larry! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Volkswagen.

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