Executive Volkswagen
North Haven, CT
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We were in the market to replace our 2001 Ford Focus Wagon. The customer services was very positive. We were greeted with a smile, yet not forced to make a quick decision. Sales associate Jeff Griffin Wagon. The customer services was very positive. We were greeted with a smile, yet not forced to make a quick decision. Sales associate Jeff Griffin took us on a very thorough test drive in the 2009 Jetta SportWagon. He was very knowledgeable about the product. After a favorable test drive we decided to purchase the Jetta. Ken in finance and Jeff in Sales were very effective in that part of the process. Dealer principal Gary Montesi even congratulated us on our purchase, which was most appreciated. We took delivery of the car 1 day after the test drive. All paperwork Registration and Insurance forms were all set to go. We showed up the next day and the Jetta was immaculate, and ready for us to drive it away. The overall experience was friendly, professional and without pressure. Montesi VW sold us a great car at a competitive price and the experience was painless from the time we drove in till we drove away. We would encourage you to consider Montesi VW if you are looking for a great dealership that does not play any games. More
We were driving by the dealership on a Sunday. We saw the vehicle in the showroom. We went on line to cars.com and found the car on line. The vehicle was on sale. The next day we called the dealership the vehicle in the showroom. We went on line to cars.com and found the car on line. The vehicle was on sale. The next day we called the dealership for further information. Brian Nesdale was very helpful. We visited the dealership and were impressed with the vehicle as well as Brian. After Brian discussed our offer with the owner, Gary Montessi, we were given the deal we requested. We feel this vehicle would not have been purchased without the help of Brian. More
I always had good experience at Montesi VW service department even though I did not buy my car at this dealership. It was easy to make an appointment and the work was always done correctly and on time department even though I did not buy my car at this dealership. It was easy to make an appointment and the work was always done correctly and on time. They even washed my car every time! Todd was very helpful. Thank you. More
Exceptional service and Jason was very helpful when it came to purchasing my car. Staff are professional, friendly, and knowledgeable. I've always had a positive experience purchasing cars through Montesi came to purchasing my car. Staff are professional, friendly, and knowledgeable. I've always had a positive experience purchasing cars through Montesi Motors. They're the only dealership I'll purchase a Volkswagen from. More
Montesi Service Department is always exceptional!! I have purchased 3 cars from Montesi and have always been pleased with their service department staff. Each one is wonderful!! The only thing I am un have purchased 3 cars from Montesi and have always been pleased with their service department staff. Each one is wonderful!! The only thing I am unhappy about Tires for Life filing bankrupcy and me loosing $1K. More
Our car search has extended over the past two years. Because the US is only 3% of Volkswagon's market, the process of acquiring a Volkswagon product in the US market is difficult at best. They don't sen Because the US is only 3% of Volkswagon's market, the process of acquiring a Volkswagon product in the US market is difficult at best. They don't send many cars or offer many options in the models the dealers in the US get. Finding a VW with the options you want is an exercise in frustration. Though there are a few dealers closer to where we live, Montesi Motors was the first dealer to tell us about soon to be delivered models coming in within the next month. The cars came in as promised and the car we had put a down payment on was the very car we wanted. Driving to a nearby state isn't for everyone, but working with the staff at Montesi on the day we arrived to pick it up was refreshing. They were all knowledgeable and eagerly answered all questions. We are very pleased with our new car and with our dealer. Thanks guys! More
I have been going to Montesi VW for the last 10 years, I bought my Eura Van camper and have had it service for that length of time and would not go to any body else. I'm treated just like family and had nev bought my Eura Van camper and have had it service for that length of time and would not go to any body else. I'm treated just like family and had never to go back for anything that they have fixed. My next vehicle will a VW and will buy it from them again. More
Montessi Service is efficient,honest and extremely friendly-I am always confident that I can rely on the service department to give me the truth about what needs to be done-They also go the extra mile friendly-I am always confident that I can rely on the service department to give me the truth about what needs to be done-They also go the extra mile! And finally they always laugh at my stupid jokes!! More
I bought my car 6 months ago and took the car in for its 10K check up (no charge). They were efficient and polite and got the job done in less than an hour. I have also been to service two previous time ( 10K check up (no charge). They were efficient and polite and got the job done in less than an hour. I have also been to service two previous time (2 separate flat tires if you can believe it!) and they were very accomodating. I love my VW and I'm happy I decided to buy it at Montesi VW after having shopped around. More
Very good dealership. We delt with Brian, and he was the most unpushy salesperson ever.Very nice also. We had a little incident with our Tiguan though, the fan motor broke. But, when we brought it in to ser most unpushy salesperson ever.Very nice also. We had a little incident with our Tiguan though, the fan motor broke. But, when we brought it in to service it, we were very happy with the results with the service people, and love our Tiguan. Montesi Volkswagen is a extremly good dealership, and we really recommend them. More