Executive Volkswagen
North Haven, CT
Filter Reviews by Keyword
By Type
Showing 630 reviews
Jeff took the time to really go through my new car with me. Ken gave me a great price, and even helped me figure out how to sell my car to a private buyer. Very helpful, thoughtful service. I felt comforta me. Ken gave me a great price, and even helped me figure out how to sell my car to a private buyer. Very helpful, thoughtful service. I felt comfortable asking any and all questions. The sales people really wanted me to like my car and feel comfortable with the entire transaction, start to finish. All I can say is exceptional service!! More
We have worked with Brian Esdale over the past 10 years. This is the 4th Volkswagen that we have purchased or leased from Montessi VW. Brian has always given us the best deal. We like his no pressure appr This is the 4th Volkswagen that we have purchased or leased from Montessi VW. Brian has always given us the best deal. We like his no pressure approach while he showed use the various features of the cars that we are interested in. We are planning to visit Motessi Volkswagen again and hope to be able to work with Brian Esdale. Over the years we have been happy with the service a Montessi VW. More
Serviced my routan, covered all our requests with no headaches! I certainly would recommend this dealership! We are very pleased with our whole experience at this dealership from sales person to service headaches! I certainly would recommend this dealership! We are very pleased with our whole experience at this dealership from sales person to service! Never had any surprises! Stacey our service advisor is professional and shows concern for our requests/complaints! Great job More
My 2002 Passat needed major repairs that I determined was not justified considering the mileage and the wear and tear on the vehicle. I noticed when I dropped off the car for the repairs that there was a 20 not justified considering the mileage and the wear and tear on the vehicle. I noticed when I dropped off the car for the repairs that there was a 2005 Passat Station Wagon that was available for sale. I asked the service technician to have a salesperson call me back with the details. I received the call less than 10 minutes later. Within four hours I purchased the 2005 Certified Pre-Owned Passat at a fair price. I am extremely happy. More
I bought my EOS in FL in June 2007. I moved to CT in Jan of 2008. I have had more problems than I expected. But, Montessi Service Department has gone above and beyond what I ever would have expected sin of 2008. I have had more problems than I expected. But, Montessi Service Department has gone above and beyond what I ever would have expected since I did not purchase my car from them. They listen, are professional, very friendly, and always are there if I need them. Brian Murray and Stacie Lehoux are whom I have mainly dealt with. They always inform me of what was or needs to be done. Answer any question I have. And I never feel like I am at the bottom of the ladder since I am still under warranty. The Service Techs. are certified and treat my car as if it was purchased there. When I decide to buy a new EOS I would not hesitate to buy from Montessi. I trust Montessi and know I will be treated with respect and feel their a very honest team. Sincerely, Mark V. Cullen New Haven, CT More
I would recommend Montesi to anyone looking for a new or used VW. I recently purchased my second used car from them and had a positive experience all around. The sales and finance staff are knowledgeable, used VW. I recently purchased my second used car from them and had a positive experience all around. The sales and finance staff are knowledgeable, curteous, friendly and respectful with out being pushy. Shopping for a car as woman can often be daunting. I unfortunately have experienced "Honey, I have the perfect car for you" scenario. This is outdated and old however still happens to often. At Montesi I was treated as a knowledgeable individual with out being pushed or spoken to condescendingly. Jason and Jonathan were helpful in listening to by budget constraints while still trying to offer me the car that would suit my needs and wish list. Ken was nothing but professional and curteous during the financial process and made the whole process easy and pleasant. I look forward to seeing everyone during my first service visit and will surely shop there again next time I am in need of another VW. Thanks Again, Montesi! More
Repair consultants (Stacy, Brian, Jesse)have an in-depth knowledge of repair/maintenance issues. They are honest and sincere with their recommendations always giving me 'peace of mind'. Maryanne and Candy knowledge of repair/maintenance issues. They are honest and sincere with their recommendations always giving me 'peace of mind'. Maryanne and Candy are quite efficient and so pleasant all the time. The entier Service Team is A-ONE! More
Brian is a terrific sales person. He is very knowledgeable about all the volkswagons he sells and if he didn't know the answer to a question he readily found out the answer. When I had a minor r knowledgeable about all the volkswagons he sells and if he didn't know the answer to a question he readily found out the answer. When I had a minor repair to be done, he actually walked me over to the service department, introduced me, and made sure the problem was checked out. He followed up with a phone call and e-mail after my purchase and made me feel that he would be available to me even after the sale. To me, that is the most important quality of a salesman.I hope when I bring my car in for service this week that the service department will meet the high standards set by Brian. More
From the minute I walked into the dealership I was impressed with a friendly professional atmosphere without feeling pressured. Jeff Griffin in sales, gave me an excellent informational test drive and impressed with a friendly professional atmosphere without feeling pressured. Jeff Griffin in sales, gave me an excellent informational test drive and answered all questions I had. Gary Montesi was professional , straight forward, honest and efficient. Ken Raby in Finance was equally professional in helping me through the car buying process. He managed to help get all paperwork in order , so that I was able to drive my 2009 VW home the very next day!. I would not hesitate to send friends or family members to Montesi -- as the overall experience was very easy. More
Montessi is very professional and friendly! The service department is my favorite department! Good team, especially in the front office. They have made me love my 06 Jetta! And I will definitely purchase department is my favorite department! Good team, especially in the front office. They have made me love my 06 Jetta! And I will definitely purchase a new one in a few years! Theyve won my loyality!!!!! More