Executive Volkswagen

We went to Montesi under the recommendation of our mechanic. He said that Volkswagons are duarble and reliable. I also spoke with my brother in law, who has delt with the dealership in the past. He mechanic. He said that Volkswagons are duarble and reliable. I also spoke with my brother in law, who has delt with the dealership in the past. He can be a tough costomer and I value his opinion. We went with the idea of buying a used car in mind. For two weeks, Bob worked with us answering all of our questions and giving us quotes with several senarios. He was very patient, taking his time to anwer each and every question to the best of his ability. He was extremely knowledgable about the vehicle and all of it's options. Best of all, he was not pushy and he found me the exact car that I had my heart set on, as he promised. I was very skeptical. The car has so far exceeded my expectaions. Everyone at the dealership was pleasant and helpful. They even entertained my five year old, while we were talking! Thank you to the entire Montesi Staff! More

I have been a customer at Montesi Volkswagen for over 20 years. The service department has always been consistently, honest and fair. John Kozak was my Service Consultant this time and he went above and b years. The service department has always been consistently, honest and fair. John Kozak was my Service Consultant this time and he went above and beyond my expectations. He was polite, knowledgable and helpful. When I bring all of my Volkswagens to Montesi for service I know that I am getting high quality service at a fair and competitive price. Daniel Adamik, Meriden, CT More

I have let my car go since I have left home in Ohio. I was faced with a large repair bill and he notice my Ohio liscense and asked if I was a student in the area. Then he asked for my student ID and gave was faced with a large repair bill and he notice my Ohio liscense and asked if I was a student in the area. Then he asked for my student ID and gave me a student discount of 15%. This was a great help to me since I have let so much go during school. More

I have never had a bad experience with Montesi Volkswagen - I have been a customer since 1974 (previously Townline Volkswagen). From sales to service, they are the best. - I have been a customer since 1974 (previously Townline Volkswagen). From sales to service, they are the best. More

I had a small problem that was taken care of in no time at all and without an appointment. Will go back!!!! Might even buy a new car. at all and without an appointment. Will go back!!!! Might even buy a new car. More

I was passing through to visit my daughter at her college and hit a hit a pothole that did damage to my tire. When I came into the service area the repair shop was already closed and the mechanics all went h and hit a hit a pothole that did damage to my tire. When I came into the service area the repair shop was already closed and the mechanics all went home, even the parts people were gone. I was concerned about driving on the tire. John Kozak at the service counter changed my tire and put on my spare tire, and at no charge! I wasnt even told I needed to buy the tire there. More

I recently purchased a 2011 Jetta at Montesi VW after previously owning a Honda. I didn't have much time to shop around and visit dealerships so I took the alternate route and shopped online. I sent an e previously owning a Honda. I didn't have much time to shop around and visit dealerships so I took the alternate route and shopped online. I sent an email to the internet manager and was pleased with the response time in which he contacted me. I explained through my email what I was looking for and he made my internet shopping experience as easy as possible. He found the exact car I was looking for and he set up an appointment for me to come in and take a test drive with my new car. I was pleasantly surprised upon visiting Montesi. It was immaculately clean and the staff was warm and friendly. I was greeted by Jack Blanchard, the internet manager, and he introduced me to the salesperson who would be handling my sale. Montesi has that family atmosphere and the staff makes you feel as if you are "one of the family." I was so pleased with how smoothly the purchase was. All the details of my car were explained and demonstrated and I left knowing that I could call them any time with any questions I had. I would definitely recommend this dealership to any of my friends. And if you don't have time to go from dealer to dealer, take the internet route and email Jack your needs. Thank you Montesi. I look forward to doing business with you in the future. More

just got toureg back after 3 weeks for a problem they never fixed when it was under warranty .oh you know heat/ac,now its back with a new problem.the park light wont stop beeping,and they took this for 2 never fixed when it was under warranty .oh you know heat/ac,now its back with a new problem.the park light wont stop beeping,and they took this for 2 test rides before returning it. but once we were told car was ready.we were warned by a few different people.never ever again.the only thing is we still have a car warranty for a different one. oh Karma you still have to deal with the same people you just treated like crap.what family would you treat like this . More

Outstanding Service Dept! The dealership is extremely Outstanding Service Dept! The dealership is extremely well run, beautiful facility with competitive Labor Rates. You can sense pride in ownership as Outstanding Service Dept! The dealership is extremely well run, beautiful facility with competitive Labor Rates. You can sense pride in ownership as soon as you talk to the Service Dept people. All staff treat you like they truely appreciate your business as opposed to other dealers who think they are doing you a favor when you go in. I have dealt with Montesi VW on several occassions via internet/email and in-person and I have always been extremely satisfied mostly because they have always delivered on their promises. My wait time was much shorter than expected and the actual price was lower than the estimate. I have never had to go back for the same thing - ALWAYS FIXED RIGHT THE FIRST TIME! Thank you Montesi VW for being a quality dealer, a pleasure to do business with. More

They have the worst service possible. The car was brought to them because another dealershuip was ignoring the problem. Corporate had to get involved for them to fix it. They had the car for a week and hal to them because another dealershuip was ignoring the problem. Corporate had to get involved for them to fix it. They had the car for a week and half. We decided to get rid of the car becuase of the problems it had. When they found this out they stopped service opn the car and said it was fixed when it was not. The car was returned to us unfixed and they became very rude and arrogant. The service manager is very decietfull and the owner of the dealership backed him up 100% and feels he they were right. With the price of these cars you should expect quality vechicle with quality service. This is what they touted when they sold us the car. Never, never buy a car from this dealer unless you are willing to wait for 1-2 hour oil changes, overprice sticker prices and arrogant people who could care less about you as a consumer. Just hope your car does not need a major service. It could be weeks to fix, if they are even capable of doing so. More