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Executive Volkswagen

North Haven, CT

4.9
629 Reviews
As part of the Executive Auto Group, Executive Volkswagen gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Executive Volkswagen to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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444 State Street (Route 5)

North Haven, CT

06473

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Showing 629 reviews

September 29, 2018

Quick, Easy No Pressure Sales! We had a wonderful experience with this dealership and the staff! Special attention should go to David Given for his service and professionalism as th More

by Bryan and Kate Dickens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Given
February 03, 2018

VW maintenance & lease of a new 2018 VW Great service, information and professional interaction. Employees willingly answered our endless questions without pressure - this was very much appr More

by Kathleen Viscomi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler, Scott, Steve, Paul, Chad, Eleanor
December 29, 2016

New car just purchased my third VW from this dealership I wouldn't think of going anywhere else. They treat you like family and make you feel very comfortable More

by Cathy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Gentile John Demback
December 01, 2016

Great Sales and Service I purchased a car from Executive VW in September 2016. The car had an intermittent problem where it wouldn't start at any given time. I brought the ca More

by Daniel416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I worked with Steve Marino. He was a nice salesman.
September 03, 2016

Quick and painless! The only way I can describe my buying experience is "quick and painless"! Like so many, I did my online research, found a car I was interested in (New More

by Iris Daggersfield
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Kahen
September 11, 2014

New Volkswagen CC Tom Burns was very helpful, patient and no-pressure during my purchase of a new 2014 VW CC Sport. I came down at the end of the day, and they stayed More

by saphira011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Thomas Burns, Gary Montesi, Todd Girven, Dan Lynch, Jonathan Testa, Mark Gentile, David Given, Jeff Griffin, Ian Waters, John Sumner, Candy Schmidt, Scott Johnson, Bill Stevens
November 12, 2013

Montesi Volkswagen Experience Oct 28, 2013 A few weeks Montesi Volkswagen Experience Oct 28, 2013 A few weeks back I was visiting my elderly parents in CT, I live in the Boston area. Just before I was t More

by Carrie4evr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jon Sumner, Ian Waters, Maryanne Gallagher, Gary Montesi, Dan Lynch, Mark Gentile, David Given, Jeff Griffin
August 08, 2013

Dealer serviced my car quickly when I had brought it in the same day. I had two ignition coils in my 2010 Jetta Wolfsburg TSI fail on my and they had them replaced by 4pm that same day, no questions asked. More

by KevinFuggi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sumner
March 09, 2013

6 Volkswagens and still counting..Wouldn't own anything else..Always treated with respect and honesty...And compared to other dealers , the most reasonable around!!! Love my VW and MONTESI! More

by themomma00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd, Maryanne, Jack, Dan, Chucky, Ann
September 19, 2012

I purchased my car used from a different (non-vw) dealer. the person before me purchased it at montesi. i was having some problems with my car. i called the dealership because i was told that their were reca More

by RISS
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
a man in service
Oct 05, 2012 -

Executive Volkswagen responded

Dear RISS, As mention in ealier conversations, I am sincerely sorry for the treatment that you described recieving from one of our employees. I'm very concerned an upset that our employee did not treat you in the manner that my company subscribes to. I have spoke with our service department people to attend to this concern. It is not to be tolerated. You, as our customer are entitled to receive professional and courteous treatment. Again I'm sorry that that did not happen. As mentioned earlier, I'd like to offer you something as a make good from my deaalership. I would be very happy to perform a no charge oil change or a no charge detail cleaning of your car. Again, I'm very sorry. Please know that this behavoir does not represent my and our committment to you...our customer. Unfortunately, one person can influence a customer in a bad way and have it interpreted as typical behavoir. I'm here to say it is not. RISS, Id be most apprciative of a second chance somewhere down the line. Please don't hesitate to call or email me personally. Thank you for your time Gary Montesi 203 281 0481 x113 or gmontesi@montesivw.com

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