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Executive Volkswagen

North Haven, CT

4.9
629 Reviews
As part of the Executive Auto Group, Executive Volkswagen gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Executive Volkswagen to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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444 State Street (Route 5)

North Haven, CT

06473

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Showing 629 reviews

October 12, 2019

always good. Love the car. Always a good experience from making the appointment to waiting for the car service to be completed. Could not be better. Will recommend VW and this d More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Ann Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2019 -

Executive Volkswagen responded

Jim, it makes us proud to see this type of feedback, thank you from the entire team at Executive Volkswagen of North Haven.

October 09, 2019

Good service The online reservation is very convenient and it is easy to change the time. The service is fast and of high quality. I will recommend it. More

by Wan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 09, 2019 -

Executive Volkswagen responded

Thank you for recommending Executive Volkswagen of North Haven, Wan! We are so glad that you can depend on us for five-star service.

October 04, 2019

Staff was very knowledgeable and provided me with answers to my questions. Never ever pressured me to decide if I wanted the vehicle I was looking at. More

by Coach
Recommend Dealer
Yes
Employees Worked With
Christopher Bonilla 5 Stars
Oct 04, 2019 -

Executive Volkswagen responded

At Executive Volkswagen of North Haven it's our goal to deliver a pressure-free car-buying experience and we are delighted this came through to you! Thank you very much for your business and positive review. We hope you have a great weekend.

October 04, 2019

Tiggy service Had three different issues dealt with; a recall, a bad sunroof gasket and oil change. Set appt, with Skip who is easy to work with and Vanessa helped More

by Tiggy #2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa and Skip
Oct 04, 2019 -

Executive Volkswagen responded

It's great to hear that you had an easy experience having your repairs completed at Executive Volkswagen of North Haven! Thank you for posting about your visit and mentioning Skip and Vanessa. If any future issues should arise, we will be here to help.

October 03, 2019

Excellent Customer Service I am new to the area and was anxious about transferring to a new dealership to service my Tiguan. From my first conversation with Skip, to the follow More

by Tiggy Mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Skip and Vanessa
Oct 03, 2019 -

Executive Volkswagen responded

It's wonderful to hear that you received the service you deserve from Skip, Vanessa, and the Executive Volkswagen of North Haven team! We think you may have intended to leave us a five-star review, but if there is anything further we can do to assist you, please let us know. Thank you and see you next time!

October 03, 2019

GREAT EXPERIENCE Dealing with Will ,Scott & Garret was a comfortable experience , I felt I was getting a good deal a thought out whole experience. Thank You again More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Ellery,Scott Brouard ,Garrett,Skip Scanion
Oct 03, 2019 -

Executive Volkswagen responded

Thank you for your review of Executive Volkswagen of North Haven, Frank! We are pleased to read you had an excellent car-buying experience with Will, Scott, and Garret on our team. Customer service means a lot to us at our dealership! Thank you for your business and happy driving!

September 30, 2019

I've been going here since 2010 with my 2002 Jetta. I love it, it's very personable and the people here actually care (almost feel like family). Mark Gentile helped me trade in my 2002 Jetta for an 09 Je More

by MsRios
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skip, Mark Gentile
Sep 30, 2019 -

Executive Volkswagen responded

Thanks for the 5-star review of Executive Volkswagen of North Haven. We appreciate your business and your support of our team. Hope to see you next time!

September 24, 2019

Good experience! Was looking for a new Jetta for my daughter. David Knapp was the sales advisor and did a fabulous job keeping the buying process simple, explaining th More

by CraigD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Knapp
Sep 24, 2019 -

Executive Volkswagen responded

We are so happy that you and your daughter enjoyed working with David! It's great to hear that he made it easy for her to get into her new Volkswagen Jetta. Thank you so much and congratulations to her on her new vehicle!

September 23, 2019

Safety inspection and repair for 2007 Passat. Very professional evaluation and repair of our 2007 Passat that had not been driven for about 5 years. Excellent customer service with frequent update More

by Paul A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon and Vanessa
Sep 23, 2019 -

Executive Volkswagen responded

We appreciate your business and your review! Thanks from the Executive Volkswagen of North Haven Team, Paul. We hope to see you again soon!

September 19, 2019

Service Dept. Skip was GREAT! Friendly, courteous and took care of my car's servicing quickly! He was easy to work with.... Car was cleaned and looked great More

by Rapid Passer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Skip
Sep 19, 2019 -

Executive Volkswagen responded

Thank you for your review of Executive Volkswagen of North Haven! Providing a friendly and enjoyable atmosphere for our customers is something we value and we are so pleased Skip demonstrated great care to you while you were our guest. Thank you for your business and we would love to work with you again soon. Have a great day!

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