Executive Volkswagen
North Haven, CT
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Great service What is there to say? My car was fixed correctly, the people I interacted with were helpful and friendly, and I couldn’t ask for anything more. 27 w What is there to say? My car was fixed correctly, the people I interacted with were helpful and friendly, and I couldn’t ask for anything more. 27 words. Oh, and I hate this survey format. I suggest you change it if you want people to respond... it’s an imposition. I like the people in service, so I’ll fill this out, but I’m not happy about it. More
Eleanore was outstanding in her accommodations. The trade in value was fair and their listed price was more than 10% off msrp. I found no reason to negotiate because the price was already great. We p trade in value was fair and their listed price was more than 10% off msrp. I found no reason to negotiate because the price was already great. We previously went to Curran VW and I felt I was getting the runaround as soon as we talked numbers. Not here at Executive VW, they know the right way to do business. Love the car, Thank you! More
Painless buying experience I just leased my second car here (Golf R) and both times I was impressed. Scott, the sales manager is always honest and answers all of my questions e I just leased my second car here (Golf R) and both times I was impressed. Scott, the sales manager is always honest and answers all of my questions even over email! Most places ask you to come in first, which sometimes, ins't convenient. My sales guy, William, was also really easy to deal with. He was not pushy, and explained everything calmly and clearly. I highly recommend him if you stop in. Finally, the business manager, Garrett, was a pleasure to work with as well. Not pushy, and made the signing/buying process smooth and swift. If you are looking for a VW dealer in CT, I highly recommend you check them out. More
30K service and oil change The service was completed in the timeframe which I was given. I had some service questions which were answered in a manner which I iunderstood. I had The service was completed in the timeframe which I was given. I had some service questions which were answered in a manner which I iunderstood. I had some difficulty with using my defroster and Skip explained and came in my car with me and showed me. In the past, I have also had Vanessa and Tyler help me who were equally very helpful and pleasant. The dealership has serviced quite a few of my cars in the past. More
new leased vehicle Chris my sales associate walked me through all of my options in a clear and concise manner, and gave me multiple options to consider before I came to Chris my sales associate walked me through all of my options in a clear and concise manner, and gave me multiple options to consider before I came to my decision. When I came back to pick up my new car Garrett walked through the paperwork quickly and efficiently (in about 20 minutes). More
Excellent Always a great experience. The staff are always Kind, pleasant and courteous. In and out as promised. The only place I want my car serviced at. Always a great experience. The staff are always Kind, pleasant and courteous. In and out as promised. The only place I want my car serviced at. More
Engine Light on Great service department. All repairs are done in a timely manner. The service advisors are knowledgeable. FYI, you will need a good service departmen Great service department. All repairs are done in a timely manner. The service advisors are knowledgeable. FYI, you will need a good service department if you buy a VW. More
Great service! Car was repaired correctly and in a timely fashion! I was contacted every step of the way for any additional work needed! Staff was friendly Car was repaired correctly and in a timely fashion! I was contacted every step of the way for any additional work needed! Staff was friendly More
Tire fix Good service with no wait, diagnosing and repairing tire. Discovered nail and was able to patch. Only issue was it took a little longer than suggested Good service with no wait, diagnosing and repairing tire. Discovered nail and was able to patch. Only issue was it took a little longer than suggested. More
Easy transaction, no haggle and reasonable Enjoyed the process. Went looking for a golf bc of trunk space, Eleanor listen to what i was looking for and got me into a jetta with more room. Gar Enjoyed the process. Went looking for a golf bc of trunk space, Eleanor listen to what i was looking for and got me into a jetta with more room. Garrett found me a better financing rate then i came in with. More