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Executive Volkswagen
North Haven, CT
629 Reviews
As part of the Executive Auto Group, Executive Volkswagen gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Executive Volkswagen to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 629 reviews
November 03, 2019
Great service What is there to say? My car was fixed correctly, the people I interacted with were helpful and friendly, and I couldn’t ask for anything more. 27 w What is there to say? My car was fixed correctly, the people I interacted with were helpful and friendly, and I couldn’t ask for anything more. 27 words. Oh, and I hate this survey format. I suggest you change it if you want people to respond... it’s an imposition. I like the people in service, so I’ll fill this out, but I’m not happy about it. More
by I hate your survey.
Employees Worked With
Other Employees :
Todd Girven, John Sumner, Candy Schmidt, Scott Johnson
October 31, 2019
Painless buying experience I just leased my second car here (Golf R) and both times I was impressed. Scott, the sales manager is always honest and answers all of my questions e I just leased my second car here (Golf R) and both times I was impressed. Scott, the sales manager is always honest and answers all of my questions even over email! Most places ask you to come in first, which sometimes, ins't convenient. My sales guy, William, was also really easy to deal with. He was not pushy, and explained everything calmly and clearly. I highly recommend him if you stop in. Finally, the business manager, Garrett, was a pleasure to work with as well. Not pushy, and made the signing/buying process smooth and swift. If you are looking for a VW dealer in CT, I highly recommend you check them out. More
by weatherfox
Employees Worked With
Scott, Garrett, William
October 27, 2019
30K service and oil change The service was completed in the timeframe which I was given. I had some service questions which were answered in a manner which I iunderstood. I had The service was completed in the timeframe which I was given. I had some service questions which were answered in a manner which I iunderstood. I had some difficulty with using my defroster and Skip explained and came in my car with me and showed me. In the past, I have also had Vanessa and Tyler help me who were equally very helpful and pleasant. The dealership has serviced quite a few of my cars in the past. More
by Terri
Employees Worked With
Other Employees :
Skip Scanlon and Vanessa Garcia.
October 27, 2019
new leased vehicle Chris my sales associate walked me through all of my options in a clear and concise manner, and gave me multiple options to consider before I came to Chris my sales associate walked me through all of my options in a clear and concise manner, and gave me multiple options to consider before I came to my decision. When I came back to pick up my new car Garrett walked through the paperwork quickly and efficiently (in about 20 minutes). More
by Bloisey
Employees Worked With
Chris & Garrett
October 25, 2019
Excellent Always a great experience. The staff are always Kind, pleasant and courteous. In and out as promised. The only place I want my car serviced at. Always a great experience. The staff are always Kind, pleasant and courteous. In and out as promised. The only place I want my car serviced at. More
by Rizock
Employees Worked With
Jesse Ford
October 20, 2019
Engine Light on Great service department. All repairs are done in a timely manner. The service advisors are knowledgeable. FYI, you will need a good service departmen Great service department. All repairs are done in a timely manner. The service advisors are knowledgeable. FYI, you will need a good service department if you buy a VW. More
by Robmel3
Employees Worked With
Skip Scanlon
October 18, 2019
Great service! Car was repaired correctly and in a timely fashion! I was contacted every step of the way for any additional work needed! Staff was friendly Car was repaired correctly and in a timely fashion! I was contacted every step of the way for any additional work needed! Staff was friendly More
by AWOODS026
Employees Worked With
October 18, 2019
Tire fix Good service with no wait, diagnosing and repairing tire. Discovered nail and was able to patch. Only issue was it took a little longer than suggested Good service with no wait, diagnosing and repairing tire. Discovered nail and was able to patch. Only issue was it took a little longer than suggested. More
by Channing
Employees Worked With
Skip
October 17, 2019
Easy transaction, no haggle and reasonable Enjoyed the process. Went looking for a golf bc of trunk space, Eleanor listen to what i was looking for and got me into a jetta with more room. Gar Enjoyed the process. Went looking for a golf bc of trunk space, Eleanor listen to what i was looking for and got me into a jetta with more room. Garrett found me a better financing rate then i came in with. More
by Jetta for son
October 12, 2019
SERVICE 2012 VW JETTA VERY PROFESSIONAL, FRIENDLY STAFF. SERVICE DONE IN A TIMELY MANNER. HAVE BEEN SERVICING MY VEHICLE HERE FOR YEARS AND WILL CONTINUE TO DO SO IN THE FU VERY PROFESSIONAL, FRIENDLY STAFF. SERVICE DONE IN A TIMELY MANNER. HAVE BEEN SERVICING MY VEHICLE HERE FOR YEARS AND WILL CONTINUE TO DO SO IN THE FUTURE. More
by JLS
