Executive Volkswagen
North Haven, CT
Filter Reviews by Keyword
By Type
Showing 630 reviews
A truly professional Service Department Skip is professional and courteous and aways helpful with "small extras" (change of remote key battery / adjustment of door opening automatic lighting Skip is professional and courteous and aways helpful with "small extras" (change of remote key battery / adjustment of door opening automatic lighting). Also, I was promised approx an hour for the service--an hour it was. After an efficient purchase process by Exec.VW in Jan 2019 (2016 Tiguan/Jeff Griffin), the excellence of services rendered continues = satisfied customer. Great dealership team! PLEASE, do not publish my review on your site--unless ANONYMOUSLY. More
I bought the 2018 limited edition Passat GT on January 30th 2020. The buying process was smooth, haggle free and professional. As a member of the Montesi family who originally owned this dealership for ov 30th 2020. The buying process was smooth, haggle free and professional. As a member of the Montesi family who originally owned this dealership for over 50 years, I am happy to say that Executive has done a great job taking over the family business, and keeping the same quality of service in place. More
Did the work quickly and correctly. My only complaint is Did the work quickly and correctly. My only complaint is the diagnostic charge. I had the check engine light throw a code so there was not much to f Did the work quickly and correctly. My only complaint is the diagnostic charge. I had the check engine light throw a code so there was not much to figure out. I can see a fee if diagnosis goes more than 15 minutes. Car returned clean and working so there’s that. More
Great group of people to work with! Fast service & welcoming. It was a great experience and we will definitely come back and recommend this dealership! welcoming. It was a great experience and we will definitely come back and recommend this dealership! More
Atlas annual service Great service process fully explained and expectations set. Advised me of a recall issue I was not aware of that was taken care of at the same time. Great service process fully explained and expectations set. Advised me of a recall issue I was not aware of that was taken care of at the same time. More
160,000 Service Visit I was at the dealership for my 2015 VW Jetta's 160,000 mile service. I usually deal with Tyler in Service. My dealing with him I feel have been hone I was at the dealership for my 2015 VW Jetta's 160,000 mile service. I usually deal with Tyler in Service. My dealing with him I feel have been honest and upfront with the types of recommended services that my vehicle requires. Tyler is also very good at making the services affordable. He applies all of the discounts afforded by the dealership. Pricing for servicing my Jetta is so affordable, that it does not make sense to go to a national chain where their technicians are not familiar with my car or any published VW service bulletins. Plus Executive Volkswagen has the $69.95 oil change special. At that price, it only makes sense to go back to the dealer. Executive Volkswagen also has Saturday hours that work great for me, since I literally live a mile and a half from them. You can trust Tyler, Skip, and the rest of the crew in service. See Tyler and Skip to have your car serviced by qualified Volkswagen technicians that know Volkswagens!!!!! A+ Service More
Great sales team. Eleanor service was awesome she was all time aware of what I needed. Also lovely to receive a call a day after we bought the car. Great job time aware of what I needed. Also lovely to receive a call a day after we bought the car. Great job More
fast friendly service Pleased with the service. Car was in for a service action item. Work was completed while I waited. They also did a safety inspection and brought fl Pleased with the service. Car was in for a service action item. Work was completed while I waited. They also did a safety inspection and brought fluids to proper levels. More