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Executive Volkswagen

North Haven, CT

4.9
630 Reviews

444 State Street (Route 5)

North Haven, CT

06473

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Showing 630 reviews

September 30, 2023

Great and quick service as always. Addressed all issues as best as possible. Great experience overall More

by gil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon, Anthony Woods
Oct 01, 2023 -

Executive Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 27, 2023

It took a week to get my car repaired after having it transported to the dealership after a road hazard incident. It took five of those days just to get a replacement tire. I then spoke about another iss More

by CHARTIER6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Skip Scanlon
Oct 01, 2023 -

Executive Volkswagen responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

September 25, 2023

I have had consistent quality service at this dealership. The people are knowledgeable, responsive and friendly. The new service area and showroom is a pleasant addition. More

by L.LIPSHER
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
Sep 26, 2023 -

Executive Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Skip met your expectations. Thank you for choosing Executive Volkswagen, we look forward to having you as a valued customer for many years to come!

September 19, 2023

Always a pleasure dealing with the Team over at Executive. Eleanor was great to work with! The entire process was quick and smooth, always recommend this place. More

by Arielle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn, Mary Ann Gallagher, Eleanor DuPaul, Paul Leninger, Scott Brouard, Holly Sheehan, Chris Bonilla, Skip Scanlon, Anthony Woods
Sep 19, 2023 -

Executive Volkswagen responded

Thank you, Arielle! Eleanor and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Volkswagen.

September 19, 2023

We walked in with the attention to test drive the Atlas Cross Sport but ended up trading in our previous car for it. Eleanor was amazing to work with! Her and my husband joked because of their birth months More

by samantha.soto.23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Ann Gallagher, Eleanor DuPaul, Chris Bonilla
Sep 19, 2023 -

Executive Volkswagen responded

Samantha, It's great to hear that Chris was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Volkswagen!

September 19, 2023

Dave was awesome to work with. The no haggling thing was different, but I feel I paid a fair price for the exact car I was searching for! Internet department was very responsive More

by CM
Recommend Dealer
Yes
Employees Worked With
David Knapp, Chris Bonilla
Sep 20, 2023 -

Executive Volkswagen responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that David and our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

September 18, 2023

Kevin was great! Super helpful & knowledgeable! Easy to talk to and went above and beyond to help us get the car we wanted in a timely manner. More

by coyal1929
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Brouard, Chris Bonilla, Skip Scanlon, Kevin Maldonado
Sep 19, 2023 -

Executive Volkswagen responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Kevin and hope you enjoy your new vehicle. We truly appreciate your feedback!

September 17, 2023

I brought my 2019 Jetta into Executive VW for some routine maintenance. This is where I bought this vehicle and also my wife's. They have an outstanding service department. They took care of my car's More

by KEITHMFOSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon, Anthony Woods
Sep 18, 2023 -

Executive Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Keith, for choosing Executive Volkswagen!

September 17, 2023

I was greeted with respect. Everything that was going to be done to my car was explained fully to me. The service was done very quickly too! This was my first time getting se More

by mommab26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
Sep 18, 2023 -

Executive Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Volkswagen.

September 16, 2023

Thanks Skip! Great service and communication. Got my GTI running again in no time. Also, big improvement in the appearance and design of the new service departmen More

by VWMK_VI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanks to whoever the Service Tech was too!, Tyler Jakubisyn, Skip Scanlon, Anthony Woods
Sep 18, 2023 -

Executive Volkswagen responded

Thanks for sharing your thoughts about your experience with Executive Volkswagen. We appreciate your business and hope to see you again soon!

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