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Executive Volkswagen
North Haven, CT
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It took a week to get my car repaired after having it transported to the dealership after a road hazard incident. It took five of those days just to get a replacement tire. I then spoke about another iss transported to the dealership after a road hazard incident. It took five of those days just to get a replacement tire. I then spoke about another issue with my lights and less told I would be notified when the part came in but have never been notified. Additionally, the $1,300.00 headlight motor part I was told I needed is not necessary. The cornerring lights work perfectly. The problem is that the headlights stay on permanently when the switch is in the automatic position. More
I have had consistent quality service at this dealership. The people are knowledgeable, responsive and friendly. The new service area and showroom is a pleasant addition. The people are knowledgeable, responsive and friendly. The new service area and showroom is a pleasant addition. More
Always a pleasure dealing with the Team over at Executive. Eleanor was great to work with! The entire process was quick and smooth, always recommend this place. Executive. Eleanor was great to work with! The entire process was quick and smooth, always recommend this place. More
We walked in with the attention to test drive the Atlas Cross Sport but ended up trading in our previous car for it. Eleanor was amazing to work with! Her and my husband joked because of their birth months Cross Sport but ended up trading in our previous car for it. Eleanor was amazing to work with! Her and my husband joked because of their birth months the entire time. She helped the process run smooth and seamless. Chris helped us determine our best options for finance and was really nice. Definitely recommend getting a car from the team at Executive VW. More
Dave was awesome to work with. The no haggling thing was different, but I feel I paid a fair price for the exact car I was searching for! Internet department was very responsive The no haggling thing was different, but I feel I paid a fair price for the exact car I was searching for! Internet department was very responsive and followed up right away. Kudos! More
Kevin was great! Super helpful & knowledgeable! Easy to talk to and went above and beyond to help us get the car we wanted in a timely manner. Super helpful & knowledgeable! Easy to talk to and went above and beyond to help us get the car we wanted in a timely manner. More
I brought my 2019 Jetta into Executive VW for some routine maintenance. This is where I bought this vehicle and also my wife's. They have an outstanding service department. They took care of my car's routine maintenance. This is where I bought this vehicle and also my wife's. They have an outstanding service department. They took care of my car's needs and informed me of upcoming issues that would be resolved when I returned the car. More
I was greeted with respect. Everything that was going to be done to my car was explained fully to me. The service was done very quickly too! This was my first time getting se Everything that was going to be done to my car was explained fully to me. The service was done very quickly too! This was my first time getting service at Executive Volkswagen and I was very impressed! More
Thanks Skip! Great service and communication. Got my GTI running again in no time. Also, big improvement in the appearance and design of the new service departmen Great service and communication. Got my GTI running again in no time. Also, big improvement in the appearance and design of the new service department. More