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Executive Volkswagen

North Haven, CT

4.9
630 Reviews

444 State Street (Route 5)

North Haven, CT

06473

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Showing 630 reviews

October 31, 2023

Great customer service, fast scheduling, and waiting area is very clean and comfortable. Updates were provided frequently. More

by falcoangela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlena Anzalone
Nov 01, 2023 -

Executive Volkswagen responded

Thank you so much for your kind words, Angela, and for taking the time to leave us this wonderful feedback!

October 29, 2023

Service department is great. Very communicative and their team worked efficiently. Got a free Lyft ride home which was helpful. More

by Mt317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlena Anzalone, Skip Scanlon
Oct 30, 2023 -

Executive Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 28, 2023

My experience was excellent with Eleanor. She was very professional and worked hard to make me happy about my choice and payment. More

by ROCKY8045
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eleanor DuPaul, Paul Leninger, David Knapp, Chris Bonilla, Skip Scanlon, Kevin Maldonado
Oct 29, 2023 -

Executive Volkswagen responded

Thank you for choosing Executive Volkswagen. Your feedback and rating mean a lot to us. We're glad Eleanor was able to help, and we hope to see you again!

October 28, 2023

The service was quick and painless from beginning to end. Skip walked me through what was going to take place and accommodated the claims adjuster during the appointment. More

by KARLY.TROTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon, Anthony Woods
Oct 29, 2023 -

Executive Volkswagen responded

Thank you, Karly, for sharing about your experience with Executive Volkswagen. We appreciate your business and hope to see you again soon!

October 27, 2023

I’ve been taking my vehicle there for a few years now and it’s always been a pleasure. I never feel like I’m being oversold and I trust them with my car entirely. More

by Jake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn, Skip Scanlon, Anthony Woods
Oct 29, 2023 -

Executive Volkswagen responded

Thank you for your business and this review, Jake. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 27, 2023

I have always received excellent service at Executive VW. I have been using them for 14 years and would not take my car anywhere else for service. Great service at a great price. More

by STEVCARROLL74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn, Skip Scanlon, Anthony Woods
Oct 29, 2023 -

Executive Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 26, 2023

The team and service at Executive VW are always excellent. I have been doing business with this dealership (formerly Montesi) since 1982, and I have never been dissatisfied. The former and curr More

by GJPIONTEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whoever the mechanic was who recently worked on my car, Skip Scanlon, Anthony Woods
Oct 26, 2023 -

Executive Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Volkswagen.

October 23, 2023

Fantastic customer service and very professional. My experience was great! The staff is very friendly, professional, and polite. More

by Peter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Holly Sheehan, David Knapp, Chris Bonilla
Oct 23, 2023 -

Executive Volkswagen responded

Peter, Thanks for sharing your thoughts about your experience with Executive Volkswagen. We appreciate your business and hope to see you again soon!

October 20, 2023

Repair was complete the next day. The car seems to be working fine now. No loaner vehicle available when needed. More

by kentshipman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
Oct 20, 2023 -

Executive Volkswagen responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else.

October 17, 2023

My husband and I are always happy with the service that we receive. Always friendly and professional. Very clean dealership. More

by Genbeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn, Skip Scanlon
Oct 17, 2023 -

Executive Volkswagen responded

Thanks for sharing your thoughts about your experience with Executive Volkswagen. We appreciate your business and hope to see you again soon!

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