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Executive Volkswagen
North Haven, CT
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Pleasant efficient staff. They resoonded quickly to my request for an appointment and had the car ready at the promised time.Honest fair treatment. They resoonded quickly to my request for an appointment and had the car ready at the promised time.Honest fair treatment. More
Skip and the team there were professional, and very helpful. My vehicle was ready in a timely manner. I will be using them again in the future! helpful. My vehicle was ready in a timely manner. I will be using them again in the future! More
Skip is great ! !Always there. Always explains things perfectly. Facility was very clean. Great job with pulling cars right in. !Always there. Always explains things perfectly. Facility was very clean. Great job with pulling cars right in. More
This is the first time I've used the service department since I bought my 2020 GTI last February. I live in Ridgefield, CT 45-60 minute trip each way, but I wanted to go back to where I purchased it. T since I bought my 2020 GTI last February. I live in Ridgefield, CT 45-60 minute trip each way, but I wanted to go back to where I purchased it. The entire experience, from scheduling through driving away was excellent. Skip was great - listening to and understanding my issues, explaining what could and could not be done, and communicating with me several time throughout my wait for the service to be done. He clearly explained and priced what was and what wasn't necessary. My only comment would be the availability of a loaner car. For someone like me who travels a long way securing a ride would be very helpful. All-in-all a very good experience. The waiting area, the consideration of everyone I interacted with all top notch. More