Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,021 Reviews of Executive Nissan - Service Center
Sort by
June 02, 2025
I brought my car in fir service on 5/28 for what was supposed to be a 90,000 service amongst other things. Included in the 90,000 service was supposed to be the replacement of the engine and cabin filt supposed to be a 90,000 service amongst other things. Included in the 90,000 service was supposed to be the replacement of the engine and cabin filters but they were not replaced. When i asked the service associate about it she said that since i didn't specifically mention that and i sign the order, i had to pay extra. I didn't realize that even though I asked for the 90,000 service that I had to mention them. I have been a long-time customer and have spent a lot of money at your business. More
by Jim S
Employees Worked With
June 02, 2025
The review would’ve been good if it didn’t take two months to complete the work Marissa was fine. Kept us updated, but the finagle going back-and-forth between the dealer and the manufacture was ridic months to complete the work Marissa was fine. Kept us updated, but the finagle going back-and-forth between the dealer and the manufacture was ridiculous and giving us a crap car was even worse. We expect to be getting some recompense. More
by gjkovacs
Verified CustomerEmployees Worked With
June 02, 2025
Staff in repair department are very knowledgeable. Tyler took the time to explain the repairs that I needed. He was courteous , professional and thorough. Tyler took the time to explain the repairs that I needed. He was courteous , professional and thorough. More
by Lee D.
Employees Worked With
May 28, 2025
I had a great experience at Executive in North Haven, Connecticut. Tyler was very friendly, professional, and kept me updated throughout the process. The service was fast and efficient! Connecticut. Tyler was very friendly, professional, and kept me updated throughout the process. The service was fast and efficient! More
by Tom
Employees Worked With
May 27, 2025
As always, executive Nissan of North Haven addressed the problems and fixed them quickly. And efficiently. problems and fixed them quickly. And efficiently. More
by andrea.laudano
May 26, 2025
Totally impressed with the personal attention , professionalism and courtesy of all of the employees we have dealt with. We had minor glitches that were dealt with promptly . Ed wee kept in the loo professionalism and courtesy of all of the employees we have dealt with. We had minor glitches that were dealt with promptly . Ed wee kept in the loop the whole time. We were made to feel at ease More
by JNOLAN08
May 25, 2025
Great experience ! Although i paid a lot I’m not mad at the service. The workers seem to care about me and my vehicle. Although i paid a lot I’m not mad at the service. The workers seem to care about me and my vehicle. More
by MALIKKA_RAWLS
Employees Worked With
May 23, 2025
The experience was good, the work was done promptly and the service was friendly and professional. the service was friendly and professional. More
by ELDER.ROMERO
Employees Worked With
May 23, 2025
Staff was kind facility very clean wait time very good Great service Had no problems Great service Had no problems More
by RJH1954
May 14, 2025
Called but could not reach an actual person in the service dept. Had to leave two voicemails a day apart and never received a call back. What kind of service is that? service dept. Had to leave two voicemails a day apart and never received a call back. What kind of service is that? More
by christineweideman
