Executive Kia - Service Center

Awesome staff and really good service! !! Would recommend Kia in Wallingford to everyone who needs a car !! !! Would recommend Kia in Wallingford to everyone who needs a car !! More

Always great service and informative. Wait time was reasonable. I've been a customer for over 12 years, never had a negative experience. Wait time was reasonable. I've been a customer for over 12 years, never had a negative experience. More

Excellent service dept. They are courteous, thorough and explain everything they are doing. I trust them 100% They are courteous, thorough and explain everything they are doing. I trust them 100% More

Service was great. I was very satisfied with the wait time and with the great communication. Thank you I was very satisfied with the wait time and with the great communication. Thank you More

Professional service and staff with customer service at the for front of their mission. Thanks the for front of their mission. Thanks More

Always great service, friendly and helpful, informative. Clear, complete communication. They always go above and beyond. Clear, complete communication. They always go above and beyond. More

I’ve now visited this dealership twice, and both experiences have been exceptional. I was able to schedule same-day service for a recall, which is rare in itself. My car needed five recall fixes, so experiences have been exceptional. I was able to schedule same-day service for a recall, which is rare in itself. My car needed five recall fixes, so I fully expected it to take at least a day. To my surprise, the service rep confidently promised it would be ready in just a few hours—even though I brought it in later in the day. I was skeptical but impressed when they delivered on that promise. What truly stood out was the rep’s deep knowledge of EVs. Most service reps I’ve dealt with have limited understanding of electric vehicles, but not this one. His expertise on both EVs and the specific recalls was refreshing and reassuring, especially in this era of evolving automotive technology. This dealership is the gold standard for customer service. They could easily serve as a model for how service departments should treat their customers. Honestly, they deserve a service excellence award. More

Everone I worked with was great. Harrison was easy to talk to and I was able to understand everything he explained to me about what service needed to be done. Harrison was easy to talk to and I was able to understand everything he explained to me about what service needed to be done. More

They were on time and 🙏 They let me know update on my vehicle before and after. vehicle before and after. More

Dealership is close to my home, made my appt online, easy, they are all nice people. easy, they are all nice people. More