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Executive Kia - Service Center

Wallingford, CT

4.7
1,357 Reviews

1,357 Reviews of Executive Kia - Service Center

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November 08, 2019

Always pleasant experience I can't imagine spending money on the necessary maintenance on a car could be made any more pleasant than it is at Executive Kia. The waiting area is More

by B H C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ying "Chin" Chang, Tucker Sampiere
Nov 08, 2019 -

Executive Kia responded

Reviews like this one make us smile! Thank you so much for being a loyal Executive Kia customer. We truly appreciate your support.

November 07, 2019

Oil change The service is always excellent. They were very busy today, but never made me feel less than important. I was told I might need my tires rotated, but More

by Phyllis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Snedeker
Nov 07, 2019 -

Executive Kia responded

Hi Phyllis - It means a lot to hear that you can depend on the Executive Kia team for five-star service, every time! Thank you so much for your continued support. We are lucky to have you as a customer.

November 07, 2019

They did a great job. They did a great job with getting the car done on time. They called me and told me about the tires that needed replacing and that they would take care More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tucker Sampiere
Nov 08, 2019 -

Executive Kia responded

Thanks, James! We are glad to hear that our team completed your repairs in a timely manner. If there is anything else we can do to assist you, please let us know.

November 07, 2019

Excellent Service, Long Wait I love going right to Kia services because they are always very attentive and make all services feel personal. I just wish that a simple oil change co More

by mia the kia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Perry
Nov 08, 2019 -

Executive Kia responded

Thank you for your kind review, Mia! We are glad to hear that you enjoy your visits with us at Executive Kia. We appreciate your feedback regarding your oil change as well. Have a wonderful weekend!

November 04, 2019

Friendly, Efficient Service The staff at Executive Kia has kept my Soul running smoothly for 2 1/2 years. Service staff (Todd, for this appointment) is always helpful and effic More

by Kevin R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Perry
Nov 04, 2019 -

Executive Kia responded

Hi Kevin - It's wonderful to hear that you can depend on the Executive Kia team to keep you safe out on the roads. Thank you for the many kind words about our service and facilities! We are honored to have you as a loyal customer and look forward to your next visit with us.

October 31, 2019

Tucker and Todd are always very friendly and professional when we visit. They believe in their product and stand behind it. I feel very comfortable with Exeutive Kia and would Recommend it to anyone. More

by Muzicman1975
Recommend Dealer
Yes
Employees Worked With
John Gogliettino IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ying "Chin" Chang, Tucker Sampiere, Kara Doolittle
Nov 01, 2019 -

Executive Kia responded

Your recommendation means everything to us! We're grateful to have you as loyal Executive Kia customers. Have a great weekend!

October 29, 2019

Always clean, well furnished with electronic needs to allow use of personal computers. Good treats for their customers. Helpful technicians that can explain what you need to keep your auto running troubl More

by Aerospaceman
Recommend Dealer
Yes
Employees Worked With
Todd Perry
Oct 30, 2019 -

Executive Kia responded

It's so great to hear that you can depend on Executive Kia for excellent service and a comfortable place to wait while your car is in the shop. Thank you so much for sharing this feedback! We look forward to serving you in the future.

October 27, 2019

Excellent service I have been coming here for years. The service is always great. Todd and Tucker are both so nice. The waiting area is clean and offers coffee and snac More

by Pat Gurney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Perry
Oct 28, 2019 -

Executive Kia responded

Pat - It's important to us that our customers can enjoy our facilities while their car is getting serviced. Thank you so much for leaving us a review! We appreciate having you as a long-term customer at Executive Kia.

October 26, 2019

A long day but worth it in the end Todd went above and beyond to help me get a new Kia Sportage. Mine was a 2008 and needed a lot of work. Jeff also was very patient with me trying to m More

by KIA2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
finance guy filling in for Kara. (sorry don't remember his name), Todd Perry, Jeff Martin
Oct 28, 2019 -

Executive Kia responded

Thank you for coming back to Executive Kia to upgrade your Kia! We are so happy to hear that Todd helped you get into a new ride that you love. Congratulations and safe driving!

October 25, 2019

Free oil change, honest diagnosis, and free shuttle rides! I haven't been to Executive Kia service often lately because my 2012 Optima has been sitting since my daughter went to college. It developed a weird More

by Michael Pickett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob, Tucker Sampiere
Oct 25, 2019 -

Executive Kia responded

Michael - Thank you for this fantastic feedback! We believe you may have intended to rate us higher than 1.8 stars, but if there is anything we can do to improve your experience please give us a call. All of us look forward to working with you in the future!

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