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Executive Kia - Service Center

Wallingford, CT

4.7
1,231 Reviews

1,231 Reviews of Executive Kia - Service Center

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May 12, 2017

Horrible Service Department Stop xxxxxxx me around and fix the xxxx car. I can't believe you keep jerry rigging the problem and trying to give it back to me. I regret ever purc More

by Aaa123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Parbhunath
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2017

Not just for Kia's I bring other makes of cars there as well because of Rick and Todd's honesty and straightforwardness. Executive Kia never disappoints. Chin is the b More

by davea2193
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ying "Chin" Chang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Perry, Tucker Sampiere
December 01, 2015

Couldn't be Happier!!!! My Service Advisor was Todd Perry. Form the moment I stepped into the Service Department, I felt that my business was valued and that I was cared abou More

by Demitric B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Perry
October 27, 2015

service plus I'd like to give these guys 6 stars but it only goes up to 5. I'll buy another car from them just because the service dept. is SO GOOD. More

by slowpoke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Perry
September 20, 2015

Great Team Rick is the best!!!!! I recently had a situation with my 2013 Kia optima, which was purchased at the Premier Kia of Branford dealership in Branford, C More

by JRod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
July 15, 2015

Friendly honest and quick. Took my Subaru Impreza for an oil change at the same time my other car was in. Requested they check brakes and tires as the Subaru dealer suggested t More

by Chachissa
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June 11, 2015

Great Service I have come here for service for my 2013 Kia Optima and they have always been very helpful and responsive! Also getting an appointment is very easy! More

by KRG1222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 20, 2015

always a great experience. I bought my car from Executive Kia in Wallingford CT a little over two years ago and refuse to go anywhere else for servicing, questions etc. The staf More

by ape1226
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Perry
Apr 21, 2015 -

Executive Kia responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Todd was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. John Gogliettino | General Manager | gogliettinoj@executiveag.com

April 16, 2015

Excellent We went in due to a recall issue and a couple of other issues. The service manager Rick took very good care of us. When we asked for an estimate of ho More

by tink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 20, 2015 -

Executive Kia responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Please visit us on Twitter and Facebook; we offer exclusive specials for our likers and followers John Gogliettino | General Manager | gogliettinoj@executiveag.com

May 15, 2014

Spectacular Service with a Smile! I purchased my new Kia Optima in November 2013. The sales people and the service department are the best! I am impressed with the customer service I More

by rapuzzo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 16, 2014 -

Executive Kia responded

It is very kind of you to write us such a nice review. We aim to satisfy every customer that comes in the door, and the fact that you were impressed by the customer service that you have received from us is really great to hear. Congratulations on your new Kia Optima. Please come visit us if you need anything else, be it service or sales. Also, surf on over to our Facebook and Twitter pages for exclusive offers. John Gogliettino | General Manager | gogliettinoj@executiveag.com

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