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Executive Jeep
North Haven, CT
1,517 Reviews
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Jeep brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 PM - 5:00 PM
Wednesday 7:00 PM - 5:00 PM
Thursday 7:00 PM - 5:00 PM
Friday 7:00 PM - 5:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 PM - 5:00 PM
Wednesday 7:00 PM - 5:00 PM
Thursday 7:00 PM - 5:00 PM
Friday 7:00 PM - 5:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 1,517 reviews
September 14, 2025
Very disappointed. I had called for Nissan Road Assistance because my battery died. They temporarily took care of it, but recommended getting a new battery asap, base I had called for Nissan Road Assistance because my battery died. They temporarily took care of it, but recommended getting a new battery asap, based on the results of the battery's strength that their machine showed. When I had the car brought to Nissan (I had it towed there because I was too nervous to drive it with my son in it), I was told that their battery results were fine, and that it passed their test. Nissan's representative, Tyler, told me that they wouldn't be able to replace the battery, since the results weren't negative and even said that he believes that the machine that the Nissan Road Assistance guy used was faulty. Now, two weeks after my warranty is up, I need a new battery and am getting one from AAA, which is cheaper. The timing is ironic and the fact that I was refused for it to be changed, so close to my warranty being up and after I shared how concerned I am about driving with my son in it, is just very upsetting. More
by vaiaker2
Verified CustomerEmployees Worked With
Tyler J. Leopizzo
September 14, 2025
I don't have Facebook so sorry. But Reinaldo was exceptional and working with everyone and the entire process was very positive and smooth. But Reinaldo was exceptional and working with everyone and the entire process was very positive and smooth. More
by Jrazz1802
Employees Worked With
Reinaldo
August 29, 2025
They provided good service short notice they took care of everything I needed done amount of time everything I needed done amount of time More
by craigjkurker
August 25, 2025
I was disappointed in the potential buying experience at this dealership. I received a quote online from the official Jeep website on a specific car on the lot. Brad Cooper then provided a completely dif this dealership. I received a quote online from the official Jeep website on a specific car on the lot. Brad Cooper then provided a completely different quote stating they add thousands of dealer fees to the price and the price I was quoted wouldn’t be honored. Needless to say this is a real turnoff and it’s sad to see dealers are still doing these tactics . Be careful if you choose to work with this dealership. More
by Kernd
Employees Worked With
Brad
August 20, 2025
I was very satisfied with the service at Nissan Service Department They did a fantastic job Thank You! Department They did a fantastic job Thank You! More
by John!!
August 20, 2025
I was very satisfied with the experience and the service done to my vehicle I especially love what you do now with the service technician going around my car showing me on my phone what he is doing or going done to my vehicle I especially love what you do now with the service technician going around my car showing me on my phone what he is doing or going to do or if there is anything wrong I love the service Thank You! More
by John!!
August 19, 2025
Best service dealer in the state of Connecticut… Great professional staff and an amazing atmosphere. professional staff and an amazing atmosphere. More
by RFRL69
Employees Worked With
Other Employees :
Renaldo Figueroa
August 17, 2025
They went above and beyond the call of duty. Friendly courteous and efficient staff Yay Friendly courteous and efficient staff Yay More
by KHADREN
August 13, 2025
Always had a great experience when bringing my vehicle in for service. Jason Meyer is usually the service attendant that works with me. Easy to make an appointment and comfortable to wait in the waiting are for service. Jason Meyer is usually the service attendant that works with me. Easy to make an appointment and comfortable to wait in the waiting area. Work is completed in the time promised. More
by katt1123
Employees Worked With
