Executive Honda

Great Buying Experience I purchased my first new vehicle here in August. The salesperson, Rej, was very helpful and informative. My husband and I were impressed by the great I purchased my first new vehicle here in August. The salesperson, Rej, was very helpful and informative. My husband and I were impressed by the great customer service during the buying process. The dealership also contacted us numerous times by phone and email after the purchase to ensure that everything was going well with the vehicle and also to answer any questions or concerns that may have come up in the past few weeks. Great buying experience! More

Thank you for wasting my time Rob Thank you salesperson Rob for quoting me a price on the phone, increasing it upon arrival, and lying shamelessly about it. Never again will I shop her Thank you salesperson Rob for quoting me a price on the phone, increasing it upon arrival, and lying shamelessly about it. Never again will I shop here, and I was a returning customer!! More

Bad Custemer Service I was disrespected and spoken rudely to by a sales associate. He corrected me how to spell a word in a email and talked to me rudely and disrespectful I was disrespected and spoken rudely to by a sales associate. He corrected me how to spell a word in a email and talked to me rudely and disrespectful. I feel like I wasn't respected in the proper way I should of been. My husband was in uproar over the whole incident and we ended up not buying a vehicle there. What got me so upset, was the sales associate never personally apologized for his actions towards me. The customer service here has declined greatly over the past few months. Other people I know have had very poor experiences here also. I DO NOT RECOMMEND EVEN CONSIDERING BUYING A VECHILE HERE! More

Customer satisfaction I had a 2013 Honda CRV and was having problems with it not starting. I was 18 months into the lease and Jason worked with me to get me out of the lea I had a 2013 Honda CRV and was having problems with it not starting. I was 18 months into the lease and Jason worked with me to get me out of the lease and into a new one for a 2014 Honda CRV. The transition was smooth and he was able to get me exactly what I wanted in the new car. More

I bought a Ceritified 2011 Honda CR-V EX-L from Executive Honda (Wallingford, CT) with only 8K miles on it. My experience at Executive Honda was just amazing. Rej Bilachie worked hard (on his holiday) to e Honda (Wallingford, CT) with only 8K miles on it. My experience at Executive Honda was just amazing. Rej Bilachie worked hard (on his holiday) to ensure that I get the delivery of the car on the day I wanted it. Robert worked very hard to get me the car I wanted to buy. Nathan worked hard to ensure that all financial matters are taken care-off, so that it is a hassle-free transit out of the showroom. Just cannot express how wonderful these people are at this dealership to ensure that customers are very happy and satisfied. Although, the price was not in my budget and honestly not much cheaper than other dealers, but it is just the customer service at this dealer that forced me to buy a car from them. I visited multiple Honda dealers in CT viz., Lia Honda of Enfield, Manchester Honda, etc., but not one of them was even close to ensure that customer is treated well and understand the customer what he/she wants and he/she wants to buy... or even take that extra effort to ensure the customer gets what he/she wants... Just waiting to see, how best the after Sales service would be... :) More

TOTALLY UNPROFFESIONAL. FABRICATED FALSE CLAIMS FOR TOTALLY UNPROFFESIONAL. FABRICATED FALSE CLAIMS FOR DELAYING A REFUND ON A REFUNDABLE DEPOSIT SITUATION. FABRICATED STORIES TO JUSTIFY THE DELAY TOTALLY UNPROFFESIONAL. FABRICATED FALSE CLAIMS FOR DELAYING A REFUND ON A REFUNDABLE DEPOSIT SITUATION. FABRICATED STORIES TO JUSTIFY THE DELAY IN REFUNDING THE MONEY. MADE PROMISSES HE NEVER KEPT. NEVER ANSWERED MY E MAIL MESSAGES. NEVER RETURNED MY PHONE CALLS. Individuals of this character are the ones that give a dealer a bad reputation. Having experienced what recently took place, I will not consider any new purchases from Executive Honda. Up to this point my experience with Executive Honda was a positive one to the point that during the past 10 years I made more then one new vehicles purchase from this dealer. Mr. Guerin with his unprofessionalism has totally changed my opinion on Executive Honda and moving forward I will not be purchasing any vehicles from Executive Honda.. Buyers beware when dealing with Mr. Guerin in the finance department at Executive Honda. More

I brought my Honda Element to Executive Honda, 1194 North Colony Rd, Wallingford CT, for an oil change, ignition system check, and for a squeaking wheel. They told me the vehicle needed extensive repairs, in Colony Rd, Wallingford CT, for an oil change, ignition system check, and for a squeaking wheel. They told me the vehicle needed extensive repairs, including suspension and exhaust, exceeding $4900! The repairs were highlighted red on an estimate form, stating that they required immediate attention. I was told flanges on the exhaust system were rotted bad and will break very soon. Some of the work they quoted included repairs that they had already done a half a year ago! For a second opinion, I took the vehicle to another established auto repair company, who confirmed only a loose heat shield and fixed it for $45. Honda quoted $120 to repair the same heat shield. I took the vehicle to yet another established auto repair company, and they too could not see any of the problems noted in the Executive Honda assessment. Executive Honda was claiming my vehicle urgently needed extensive and costly repairs that are apparently completely unnecessary. Because of this I have lost all confidence in their credibility and integrity. I will not be going back. If you go to Executive Honda in Wallingford and get a repair estimate, do yourself a favor and get a second opinion. More

So far, I have had a very pleasant experience with Executive. The Salesman Manu Serohi was really helpful in the decision making process. He was knowledgeable and willing to go above and beyond. I lea Executive. The Salesman Manu Serohi was really helpful in the decision making process. He was knowledgeable and willing to go above and beyond. I leased a car from them and will have to go back in 3 years to return the car and possibly lease another car from them. An exit review from that time will follow. More

Nate was very pleasant to deal with throughout the entire car buying experience including negotiating about price. We would definitely purchase another car from him and Executive Honda. car buying experience including negotiating about price. We would definitely purchase another car from him and Executive Honda. More

Car shopping can be stressful and confusing but Executive Honda made it easy. We ended up leasing and its great. Khaled explained everything to me and couldn't have made things easier for me. What a great Honda made it easy. We ended up leasing and its great. Khaled explained everything to me and couldn't have made things easier for me. What a great experience. Thank you. More