Executive Dodge Jeep RAM - Service Center

great customer service very personable service manager and all employees are knowledgeable and friendly. Always informative and provide good information relating to service very personable service manager and all employees are knowledgeable and friendly. Always informative and provide good information relating to service on my vehicle. thank you More

Routine Service -2015 Jeep Cherokee Limited Waiting time was very short, everything was completed in short time. Alberto, who helped was very friendly and helpful. Big difference from previ Waiting time was very short, everything was completed in short time. Alberto, who helped was very friendly and helpful. Big difference from previous experiences, where the minimum time for a routine service was 1 1./2 to 2 hours. Thank you! More

Executive Dodge Service Center Since 2001 I have had Executive Dodge service my vehicles. My new 1500 is one sweet ride. My purchase was no hassle and actually a pleasant experience Since 2001 I have had Executive Dodge service my vehicles. My new 1500 is one sweet ride. My purchase was no hassle and actually a pleasant experience. It's only the second time I left a dealership feeling good about a purchase. The service team is exceptional. As a dedicated customer, I receive discounts and coupons that keep my service checks in line cost wise with competitors, and I have certified Dodge mechanics working on my vehicle. In 16 years, the Service Department at Executive Dodge has never let me down. Scheduling is easy, the customer waiting area is comfortable, free coffee and wifi, and whenever I wander out to the showroom the sales team is always cool and willing to share their product knowledge. I know this review may sound like I actually work for my friends at Executive Dodge, but I'm just a local Wallingford customer who is greatful for good service at fair prices. Thank you for this opportunity and Happy Holidays to all. John Sullivan - Wallingford More

Service & Sales Staff Rachel, Service has always been very helpful and honest with me during my services for my 2015 Jeep Cherokee Limited. She has a very friendly approach Rachel, Service has always been very helpful and honest with me during my services for my 2015 Jeep Cherokee Limited. She has a very friendly approach. The dealership is very lucky to have her, she remembers her customers too. Rich, Salesman has sold us two vehicles and when we were in for routine service he has always stopped by to speak with us and always remembers us and the vehicles we bought. More

just what I expected I always get what I expected, no surprises, warm comfortable waiting area, coffee available, length of service was not very long, pleasant staff, very I always get what I expected, no surprises, warm comfortable waiting area, coffee available, length of service was not very long, pleasant staff, very knowledable. More

Outstanding & Effecient Service Recieved The main reason for the service visit was to take care of a safety recall but since I had to have my Jeep Grand Cherokee in the shop I decided to have The main reason for the service visit was to take care of a safety recall but since I had to have my Jeep Grand Cherokee in the shop I decided to have some standard/basic service items also taken care of (Oil Change, Tire Rotation, and Drive Train Inspection). The service department was very friendly and helpful; service with a smile. I worked with Service Advisor Alberto for this visit. I decided to wait for the service to be completed. The Customer waiting area was very comfortable and I was able to get some work done while I waited. Also while I waited I decided to look for some accessory parts for my Jeep that I had been thinking about. The Parts Manager Pam was very helpful and I found what I was looking for. They had the parts in stock so I purchased them and had it installed while the other work was being done. I left from this visit with everything (and more) done to my Jeep and it was done in less time than their original estimate was on how long it would take. Very satisfied and very happy - I will be back. More

Very pleased! Had my Jeep in for service, non warranty and as usual, the dealership handled my problem professionally, quickly and with a smile! Never had a bad exp Had my Jeep in for service, non warranty and as usual, the dealership handled my problem professionally, quickly and with a smile! Never had a bad experience with the the service department here. More

Still getting my oil changed and service done for my FIRST H I bought the FIAT here and despite the fact they are no longer a dealer I continue getting non warranty work done here. Service is great. I bought the FIAT here and despite the fact they are no longer a dealer I continue getting non warranty work done here. Service is great. More

Tires and fluids. Spark plugs. My 2012 Jeep runs like New! Thanks to the service team. Great service people. They understand how important a safe car is. A well maintained car is a My 2012 Jeep runs like New! Thanks to the service team. Great service people. They understand how important a safe car is. A well maintained car is a safe car. More

Vehicle service Stopped by the dealership to make an appointment for service. Got an appointment for the very next day. Vehicle was completed in a timely fashion and Stopped by the dealership to make an appointment for service. Got an appointment for the very next day. Vehicle was completed in a timely fashion and at a fair price. Service adviser explain in detail what was completed,what will be needed in the future, and the cost of the service. Great experience. Thanks More