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Executive Dodge Jeep RAM - Service Center

Wallingford, CT

4.6
763 Reviews

763 Reviews of Executive Dodge Jeep RAM - Service Center

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September 14, 2019

Respectful service Megan is a consummate professional and truly understands customer service. She relates to me in a way that is relaxed and genuine - no fake smiles or More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Lallier
Sep 14, 2019 -

Executive Dodge Jeep RAM responded

Thank you for your kind review of Executive Dodge Jeep! We are pleased to read how Megan demonstrated excellent customer service to you throughout your service appointment and we are grateful to have you as a customer. Thank you for this feedback and we hope to see you again soon!

August 29, 2019

Excellent service I went in for an oil @ tire rotation. Jim Lanzo was polite, knowledgeable and patient with me as I asked questions about my Jeep. 5 stars!! More

by Candace N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lanzo, Service Advisor
Aug 29, 2019 -

Executive Dodge Jeep RAM responded

Thank you, Candace! We are thrilled to hear that Jim earned your five stars with his polite service. Have a wonderful day!

August 23, 2019

Oil change Everyone especially Jim is helpful and friendly I’m considering purchasing a new vehicle soon. I would consider using your service whether I purchase More

by Fiat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
Aug 23, 2019 -

Executive Dodge Jeep RAM responded

We are so happy to hear that Jim earned your business with his friendly service! Thank you so much for the great review. We would absolutely love to work with you again in the future, whether you're in for service or interested in a new vehicle.

August 21, 2019

New brakes, oil change.. The people were very caring and explained to me exactly what needed to be done and they didn't try and sell me other things. More

by Theo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know
Aug 21, 2019 -

Executive Dodge Jeep RAM responded

Theo - Your feedback is much appreciated! We are happy to read your positive feedback about your recent visit and we hope we can work with you again down the road. Have a great day!

August 12, 2019

Jim in service is wonderful Jim is an absolute pleasure. Whenever my Challenger needs service, he explains everything and truly does his best to accommodate me. The location is o More

by Candace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
Aug 12, 2019 -

Executive Dodge Jeep RAM responded

Hi Candace - It makes us smile to hear that you can turn to Jim whenever your Challenger needs service and know that you will receive excellent care! Thank you so much for taking the drive out to visit us at Executive Dodge Jeep. We look forward to our continued relationship.

August 09, 2019

fixing light system for trailer I must say the service dept. went above and beyond what I expected to happen when I brought my car in for service and I thank them More

by jim22mac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John serice manager and Megen
Aug 09, 2019 -

Executive Dodge Jeep RAM responded

It was our privilege to assist you, Jim! Thank you so much for stopping by to commend our Service Department. If any future issues should arise, we will be here to help.

August 06, 2019

Oil change and tire rotation. Fast, courteous service. Dropped my 2016 Ram 1500 off for scheduled oil change ($60). Received a free shuttle ride back to my place of work. Jim calle More

by Chusav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
Aug 06, 2019 -

Executive Dodge Jeep RAM responded

What a great review! It's wonderful to hear that our shuttle ride made your appointment more convenient and that Jim was able to get you a great deal on your oil change. Thank you so much for the five stars. We look forward to serving you next time at Executive Dodge Jeep!

August 06, 2019

Great Service Love Executive Jeep. I'm forever a customer. Can't imagine going any where else. They came through for me after I'd been in a really bad car accident More

by Mildred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Lanzo and Luis Silvino
Aug 07, 2019 -

Executive Dodge Jeep RAM responded

We are honored to have you as a loyal Executive Dodge Jeep customer, Mildred! It makes us smile to hear that our team was able to help out after your accident and get you into a safe vehicle. Thanks so much for trusting us with your business time and time again.

August 05, 2019

Excellent thoughtful service. I was very pleased with the service on my Jeep Wrangler they fixed the problem and explained everything to me. There were no surprises. Thank you to More

by jeepgeorge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
Aug 05, 2019 -

Executive Dodge Jeep RAM responded

It's wonderful to hear that your Jeep Wrangler is running smoothly and safely after your visit to Executive Dodge Jeep! Thanks so much for trusting us with your business.

August 03, 2019

Jeep service I had my 2014 Jeep Grand Cherokee serviced which I was told would take just about 3 hours my Jeep was serviced in 2 hours and 15 minutes that was very More

by Turtle22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John from service desk very nice and personable your lucky to have him
Aug 05, 2019 -

Executive Dodge Jeep RAM responded

It was our pleasure to assist you! Thanks so much for coming to Executive Dodge Jeep for all your auto service needs.

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